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List of RingCentral RingSense for Sales Customers

RingCentral
Location
20 Davis Drive,
Belmont, 94002, CA,
United States
Website
https://www.ringcentral.com/
Phone
1 650-472-4100
Artw industry
Professional Services
Employee
4260
Revenue
$2.4B

Since 2010, our global team of researchers has been studying RingCentral RingSense for Sales customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.

Each quarter our research team identifies companies that have purchased RingCentral RingSense for Sales for Chatbots and Conversational AI from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.

Companies using RingCentral RingSense for Sales for Chatbots and Conversational AI include: Chicago National League Ball Club, a United States based Leisure and Hospitality organisation with 830 employees and revenues of $200.0 million, MedCare Equipment, a United States based Healthcare organisation with 150 employees and revenues of $20.0 million and many others.

Contact us if you need a completed and verified list of companies using RingCentral RingSense for Sales, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.

The RingCentral RingSense for Sales customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight
Chicago National League Ball Club Leisure and Hospitality 830 $200M United States RingCentral RingCentral RingSense for Sales Chatbots and Conversational AI 2025 n/a
In 2025, Chicago National League Ball Club deployed RingCentral RingSense for Sales as part of a broader adoption of RingCentral cloud communications. RingCentral RingSense for Sales is implemented under the Chatbots and Conversational AI category to deliver AI driven conversational intelligence across sales and service workflows for the organization. The implementation sits within a multi product RingCentral stack that also includes RingEX for internal collaboration and RingCX for contact center operations, with RingSense focused on conversational AI capabilities such as agent assist, conversational analytics, and sales enablement triggers. Configuration work emphasized conversational flows, intent classification, and workflow automation aligned to customer service and sales engagement use cases. Integrations explicitly include Microsoft Teams for unified communications and RingCentral cloud telephony for call handling and reliability, and the deployment covers venue fan engagement channels at Wrigley Field as well as back office collaboration. Converged Technology Professionals collaborated to address venue complexity and supported provisioning and operational handover with Cubs technology leadership. Governance and operational scope span customer service, guest experience, technology operations, and sales teams, with rollout activities focused on agent enablement, conversational governance, and cloud communications reliability. Vendor stated outcomes include boosted internal collaboration, reduced costs, AI driven insights to elevate agent performance and fan satisfaction, faster response times, and improved call reliability.
MedCare Equipment Healthcare 150 $20M United States RingCentral RingCentral RingSense for Sales Chatbots and Conversational AI 2024 n/a
In 2024, MedCare Equipment deployed RingCentral RingSense for Sales as part of its Chatbots and Conversational AI portfolio to strengthen customer support and sales engagement. The RingSense for Sales deployment builds on an existing RingEX unified communications backbone that RingCentral has operated for MedCare for the past three years, providing cloud telephony reliability and improved call quality across the organization in Western Pennsylvania. RingCentral RingSense for Sales was implemented to deliver AI generated analyses of customer interactions, conversation intelligence, and sentiment analysis. MedCare configured RingSense for Sales to produce two minute AI call reviews that surface moments of uncertainty and coaching opportunities, enabling targeted training and faster manager review cycles. Operational coverage centers on the customer support department and sales engagement workflows, with RingEX providing queue management, call routing and real time analytics across agent groups. MedCare is extending capabilities with planned RingCentral for Microsoft Dynamics 365 integration to enable making and receiving customer calls from within the CRM, and is preparing to add RingCX and RingSense AI features developed for contact center functionality. Governance and process changes included instituting AI alert driven coaching workflows, a manager review cadence based on AI summaries, and tighter operational control of call queues and routing rules to respond to traffic spikes. The company reported a 40% reduction in average call wait times and a 92% time savings for supervisors reviewing agent calls after deploying RingSense for Sales. MedCare anticipates resolving customer issues and closing deals 20% faster once RingSense functionality for RingCX is fully deployed.
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Buyer Intent: Companies Evaluating RingCentral RingSense for Sales

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FAQ - APPS RUN THE WORLD RingCentral RingSense for Sales Coverage

RingCentral RingSense for Sales is a Chatbots and Conversational AI solution from RingCentral.

Companies worldwide use RingCentral RingSense for Sales, from small firms to large enterprises across 21+ industries.

Organizations such as Chicago National League Ball Club and MedCare Equipment are recorded users of RingCentral RingSense for Sales for Chatbots and Conversational AI.

Companies using RingCentral RingSense for Sales are most concentrated in Leisure and Hospitality and Healthcare, with adoption spanning over 21 industries.

Companies using RingCentral RingSense for Sales are most concentrated in United States, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of RingCentral RingSense for Sales across Americas, EMEA, and APAC.

Companies using RingCentral RingSense for Sales range from small businesses with 0-100 employees - 0%, to mid-sized firms with 101-1,000 employees - 100%, large organizations with 1,001-10,000 employees - 0%, and global enterprises with 10,000+ employees - 0%.

Customers of RingCentral RingSense for Sales include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified RingCentral RingSense for Sales customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Chatbots and Conversational AI.