List of Rising Brainex Customers
Chicago, 60604, IL,
United States
Since 2010, our global team of researchers has been studying Rising Brainex customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Rising Brainex for Customer Experience from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Rising Brainex for Customer Experience include: Rising Interactions, a United States based Professional Services organisation with 10 employees and revenues of $1.0 million and many others.
Contact us if you need a completed and verified list of companies using Rising Brainex, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Rising Brainex customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Rising Interactions | Professional Services | 10 | $1M | United States | Rising Interactions | Rising Brainex | Customer Experience | 2022 | n/a |
In 2022, Rising Interactions deployed Rising Brainex to support customer experience operations in the United States, using its omnichannel contact center platform to manage guided communication processes, self service via IVR, visual IVR and voicebots, web chat, messaging and agent desktop workflows. Rising Brainex is expressed as the Customer Experience application that orchestrates multichannel interactions and centralizes guidance for agents and self service journeys.
The implementation reflects inferred module usage consistent with the vendor product pages, including omnichannel routing, IVR and voicebot engines, chatbots for web chat and messaging, a unified agent desktop, workforce features and analytics capabilities. Configuration work emphasized interaction routing, session continuity across channels, guided scripts for agent assisted flows and visual IVR design to accelerate self service.
Operational coverage centers on contact center and customer experience functions across the United States, addressing agent desktop workflows and digital self service touchpoints rather than enterprise back office systems. Governance and process changes focused on standardizing guided communication processes and embedding analytics instrumentation to support ongoing contact center management and operational oversight.
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Buyer Intent: Companies Evaluating Rising Brainex
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