List of Riskonnect Claims Administration Customers
Atlanta, 30339, GA,
United States
Since 2010, our global team of researchers has been studying Riskonnect Claims Administration customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Riskonnect Claims Administration for Insurance Claims Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Riskonnect Claims Administration for Insurance Claims Management include: Randstad USA, a United States based Professional Services organisation with 7100 employees and revenues of $6.07 billion, Texas Roadhouse, a United States based Retail organisation with 95000 employees and revenues of $5.37 billion, The Wendy's Company, a United States based Retail organisation with 5100 employees and revenues of $2.18 billion and many others.
Contact us if you need a completed and verified list of companies using Riskonnect Claims Administration, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Riskonnect Claims Administration customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Randstad USA | Professional Services | 7100 | $6.1B | United States | Riskonnect | Riskonnect Claims Administration | Insurance Claims Management | 2025 | n/a |
In 2025, Randstad USA implemented Riskonnect Claims Administration to centralize claims and safety data across its organization. The deployment used Riskonnect Claims Administration in the Insurance Claims Management category to automate manual processes and integrate HR, payroll, third party administrators and nurse case managers across its North American operations.
The implementation emphasized core claims administration and case management capabilities, including centralized claims intake, workflow automation for adjudication, nurse case manager coordination and a unified safety data repository. Configuration included role based access controls for HR, payroll, claims adjusters and nurse case managers, consolidated case notes and document management to support cross functional handoffs.
Integrations connected the RMIS with HR and payroll systems, third party administrators and external nurse case management providers to enable structured data exchange and coordinated case workflows. Operational coverage spanned risk management, claims operations, HR, payroll and safety teams across North America, with the Riskonnect Claims Administration solution serving as the system of record for claims and related safety incidents.
Governance was centralized to standardize claims processes, automate routing and enforce consistent documentation and case escalation procedures. The case study indicates the deployment shortened claim lifecycle and lowered litigation costs across Randstad USA North American operations.
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Texas Roadhouse | Retail | 95000 | $5.4B | United States | Riskonnect | Riskonnect Claims Administration | Insurance Claims Management | 2025 | n/a |
In 2025, Texas Roadhouse implemented Riskonnect Claims Administration, adopting Insurance Claims Management to standardize general liability and claims handling across its U.S. restaurant operations. Texas Roadhouse used Riskonnect Claims Administration as the focal claims platform to centralize intake and enforce consistent handling for general liability matters across a distributed restaurant portfolio.
Configuration emphasized claims workflow orchestration, case management, document capture, and adjuster tasking to shift administrative burden away from field teams and toward centralized adjusters. The implementation leveraged core Insurance Claims Management functional modules such as claims intake, assignment and investigation tracking, adjudication workflows, and settlement workflow management to streamline operations.
Operational scope covered the company's U.S. restaurant operations and the corporate risk and claims teams, enabling adjusters to focus on substantive claim activities rather than administrative processing. The vendor case study frames this as a claims-management use case in the United States with Riskonnect Claims Administration as the primary platform for handling general liability incidents.
Governance changes included standardized claims workflows, centralized case oversight, and process controls to support consistent adjudication and case escalation. Reported outcomes in the Riskonnect case study include reduced time and cost associated with claims and reduced litigation exposure, reflecting a shift toward more efficient claims handling and centralized adjuster focus.
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The Wendy's Company | Retail | 5100 | $2.2B | United States | Riskonnect | Riskonnect Claims Administration | Insurance Claims Management | 2025 | n/a |
In 2025, The Wendy's Company implemented Riskonnect Claims Administration as its Insurance Claims Management platform to centralize workers' compensation and claims data. The deployment positioned Riskonnect Claims Administration as the primary system for claims intake and centralized case administration supporting enterprise risk and safety workflows.
Configuration emphasized Riskonnect’s claims/RMIS functionality, with inferred modules for claims intake, case management, document consolidation, and reporting to support adjudication and monitoring of workers' compensation exposures. Data from Riskonnect Claims Administration is fed into external analytics, with Wendy's connecting workers' compensation and claims data to WTW Risk IQ to enable loss driver diagnosis and targeted prevention planning.
Operational coverage focused on risk management, safety, and claims operations, aligning claims handlers and safety teams around a single claims data source and analytics-driven decisioning. Governance adjusted to route savings identified by analytics into injury prevention programs, with the combined Riskonnect Claims Administration and WTW Risk IQ workflow contributing to cuts in losses by more than 5 percent.
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