List of RizePoint Customers
Salt Lake City, 84121, UT,
United States
Since 2010, our global team of researchers has been studying RizePoint customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased RizePoint for Quality Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using RizePoint for Quality Management include: Hard Rock International, a United States based Leisure and Hospitality organisation with 60000 employees and revenues of $5.90 billion, Arby's Restaurant Group, a United States based Retail organisation with 80000 employees and revenues of $3.90 billion, Focus Brands, a United States based Consumer Packaged Goods organisation with 1200 employees and revenues of $1.20 billion and many others.
Contact us if you need a completed and verified list of companies using RizePoint, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The RizePoint customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight | Insight Source |
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Arby's Restaurant Group | Retail | 80000 | $3.9B | United States | RizePoint | RizePoint | Quality Management | 2007 | n/a | In 2007 Arby's Restaurant Group implemented RizePoint as its Quality Management platform to support the Arby's Operations Review A.O.R. program. The implementation captured front and back of house assessments for operations, food safety, and guest experience across the company’s U.S. restaurants and established a standardized audit and compliance workflow. RizePoint was configured to deliver audit capture, checklist driven inspections, corrective action tracking, and reporting dashboards, enabling consistent operational and food safety assessments. The application RizePoint was embedded in operational procedures to standardize inspection cadence and provide structured data for field operations and restaurant leadership. In 2016 Arby's integrated RizePoint audit data with InMoment, linking operational audit results to guest feedback analytics. After integrating RizePoint with InMoment Arby's reported rapid improvements in guest metrics, including a 34% increase in overall satisfaction within eight months. The long running deployment, in use for well over a decade, was governed through the A.O.R. program and applied by field operations, quality assurance, and restaurant management across U.S. sites. Governance focused on checklist compliance, centralized reporting, and corrective action workflows to drive consistent execution of operations and food safety practices. | |
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Focus Brands | Consumer Packaged Goods | 1200 | $1.2B | United States | RizePoint | RizePoint | Quality Management | 2022 | n/a | In 2022 Focus Brands contracted RizePoint to build a remote, collaborative auditing and coaching program for operations and quality across its international franchise network spanning more than 60 countries. The engagement deployed RizePoint on the RizePoint Quality Management Platform to enable frequent virtual visits and structured quarterly reviews for franchisees. Focus Brands implemented audit management and corrective-action modules on the RizePoint Quality Management platform, configuring digital checklists, scoring workflows and coaching records to support virtual audits. Automation included scheduled audit cadences, corrective-action tracking and evidence capture to standardize review execution and coaching follow up. Operational coverage centered on operations and quality teams supporting franchise owners and regional managers across 60 plus countries, with the platform enabling remote observation, virtual coaching sessions and consolidated audit records. The solution supported frequent virtual visits combined with quarterly aggregated reviews to maintain consistency across international sites. Focus Brands reported a 65–75% reduction in time per review and a dramatic expansion of visit coverage after deployment of RizePoint, with audit management and corrective-action module usage driving workflow standardization. The implementation demonstrates focused use of RizePoint for Quality Management, combining virtual audit orchestration, coaching workflows and corrective-action governance for a global franchise operations model. | |
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Hard Rock International | Leisure and Hospitality | 60000 | $5.9B | United States | RizePoint | RizePoint | Quality Management | 2015 | n/a | In 2015, Hard Rock International deployed RizePoint as its Quality Management application. The RizePoint deployment digitized brand compliance evaluations, mystery shopping, and new-property opening checks across Hard Rock's global hospitality and restaurant portfolio, covering venues in 74 countries and supporting operations and quality teams. The implementation used RizePoint Mobile Auditor together with RizePoint Corrective Action Management to capture mobile audit data and to track remediation workflows. Configuration centered on standardized audit templates, scorecarding and corrective action workflows, enabling consistent evidence capture, scoring, and accountability across venue inspections. Operational coverage was enterprise wide within operations and quality functions, with centralized administration for audit scheduling, role based access controls, and consolidated reporting across regions and site types. The deployment emphasized inspection cadence management and corrective action tracking to close findings identified by brand compliance and mystery shop evaluations. RizePoint produced measurable outcomes reported in the source, including a greater than 5 percent increase in property evaluation scores and an approximately 85 percent plus reduction in travel expense in year one. |
Buyer Intent: Companies Evaluating RizePoint
- IHOP, a United States based Retail organization with 5000 Employees
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