IHOP
10 West Walnut Street,
Pasadena, 91103, CA,
United States
Pasadena, 91103, CA,
United States
1 866-444-5144
Retail
IHOP Technographics
IHOP Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by IHOP and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 5000 IHOP employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that IHOP has purchased the following applications: Back Office AP Automation for AP Automation in 2023, PrimePay Recruit for Applicant Tracking System in 2025, SoundHound Houndify AI Platform for Cognitive Computing in 2025 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems IHOP is running and its propensity to invest more and deepen its relationship with Buyers Edge Platform , PrimePay , Workstream or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing IHOP revenues, which have grown to $480.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for IHOP intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
IHOP Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Buyers Edge Platform | Legacy | Back Office AP Automation | AP Automation | ERP Financial Management | n/a | 2023 | 2023 |
In 2023, IHOP is listed in Buyers Edge Platform Back Office's Trusted by customer lineup as a represented user of Back Office AP Automation in the United States. The entry indicates adoption of Back Office AP Automation capabilities oriented to restaurant finance, with vendor-described modules for food-cost management, payroll, and daily AP automation. Back Office AP Automation is positioned as an AP Automation solution supporting accounts payable workflows and financial controls for restaurant operators.
Operational scope is inferred to include IHOP restaurant locations and centralized finance teams in the United States, with implementation focused on accounts payable processing, invoice capture and approval workflows, and integrated payroll capability as described by the vendor. Module usage centers on AP Automation and finance functions, specifically food-cost management and payroll support, suggesting configuration of invoice routing, approval policies, and reporting to increase financial visibility. Governance and process change likely prioritized centralization of AP process ownership and standardized approval workflows across restaurant finance operations to improve efficiencies and financial visibility as stated by the vendor.
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| PrimePay | Legacy | PrimePay Recruit | Applicant Tracking System | HCM | n/a | 2025 | 2025 |
In 2025, IHOP franchisee Clamore XI began using PrimePay Recruit, an Applicant Tracking System, to list restaurant positions and manage candidate applications. The implementation surfaces job postings on a franchise subdomain and captures applicant submissions for front line roles such as dishwasher and busser.
PrimePay Recruit is configured to provide core applicant tracking functionality including job requisition creation, public job posting, candidate application intake, resume capture, and status tracking through screening and interview stages. Use of the PrimePay Recruit applicant-tracking and recruiting module is inferred from franchise job listings hosted on the PrimePay Recruit domain.
The operational scope is franchise-level recruiting for Clamore XI and local HR teams across its US restaurant sites, with local managers and recruiters using PrimePay Recruit to manage candidate workflows and communicate with applicants. Deployment exposes franchise-specific subdomains for job listings on the PrimePay Recruit service and centralizes applicant records for hourly restaurant hiring.
Governance and workflow control are organized at the franchise and local HR level to manage job posting approvals and applicant disposition, aligning recruiting workflows to restaurant hiring needs. PrimePay Recruit functions as IHOP Clamore XI's Applicant Tracking System to centralize candidate intake and manage the recruiting lifecycle for hourly restaurant roles.
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Recruiting | HCM |
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2019 | 2019 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SoundHound Inc. | Legacy | SoundHound Houndify AI Platform | Cognitive Computing | AI-Powered Application | n/a | 2025 | 2025 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Audio Video and Web Conferencing | Collaboration |
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2021 | 2021 |
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2015 | 2015 |
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Collaboration | Collaboration |
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2022 | 2022 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Web Content Management | Content Management |
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2014 | 2014 |
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Personalization and Product Recommendations | eCommerce |
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2023 | 2023 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Loyalty | CRM |
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2023 | 2023 |
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Customer Support | CRM |
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2005 | 2006 |
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Digital Advertising Platform | CRM |
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2013 | 2013 |
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Digital Advertising Platform | CRM |
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2013 | 2013 |
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Digital Advertising Platform | CRM |
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2017 | 2017 |
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Marketing Analytics | CRM |
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2014 | 2014 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Tag Management | CRM |
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2016 | 2016 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2018 | 2018 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2023 | 2023 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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Web Application Firewalls (WAF), Phishing Protection | CyberSecurity |
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2023 | 2023 |
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IT Decision Makers and Key Stakeholders at IHOP
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by IHOP Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD IHOP Technographics
IHOP is a Retail organization based in United States,
with around 5000 employees and annual revenues of $480.0 million.
IHOP operates a diverse technology stack with applications such as
Back Office AP Automation, PrimePay Recruit and SoundHound Houndify AI Platform,
covering areas like AP Automation, Applicant Tracking System and Cognitive Computing.
IHOP has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Buyers Edge Platform, PrimePay and SoundHound Inc..
IHOP recently adopted applications including
PrimePay Recruit in 2025, SoundHound Houndify AI Platform in 2025 and Back Office AP Automation in 2023,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of IHOP’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates IHOP’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete IHOP technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.