List of Robofy ChatBot Customers
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Since 2010, our global team of researchers has been studying Robofy ChatBot customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Robofy ChatBot for Chatbots and Conversational AI from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Robofy ChatBot for Chatbots and Conversational AI include: PT. Holi Pharma, a subsidiary of PYFA Group, a Indonesia based Life Sciences organisation with 150 employees and revenues of $25.0 million, OMB Digital, a Netherlands based Professional Services organisation with 10 employees and revenues of $1.0 million, Robofy, a India based Professional Services organisation with 11 employees and revenues of $1.0 million and many others.
Contact us if you need a completed and verified list of companies using Robofy ChatBot, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Robofy ChatBot customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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OMB Digital | Professional Services | 10 | $1M | Netherlands | Robofy | Robofy ChatBot | Chatbots and Conversational AI | 2025 | n/a |
In 2025, OMB Digital deployed Robofy ChatBot on its public website. The Robofy ChatBot provides Chatbots and Conversational AI capabilities embedded as a web widget for visitor engagement and automated interaction. The deployment was executed for a small professional services firm based in the Netherlands with roughly 10 employees.
Configuration focused on conversational flow design, intent recognition, FAQ knowledge base seeding, and web-based lead capture, aligning to typical Chatbots and Conversational AI functional modules. Operational ownership is centralized in marketing with client services maintaining content and conversation script updates, and the solution is used to support marketing, sales inquiry routing, and client onboarding workflows. Governance emphasizes lightweight content change processes and periodic conversational testing, reflecting a single site web rollout and ongoing operational management model.
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PT. Holi Pharma, a subsidiary of PYFA Group | Life Sciences | 150 | $25M | Indonesia | Robofy | Robofy ChatBot | Chatbots and Conversational AI | 2024 | n/a |
In 2024 PT. Holi Pharma implemented Robofy ChatBot on their website. The Robofy ChatBot is a Chatbots and Conversational AI solution embedded as a web conversational interface to support customer engagement on holipharma.co.id, and it was positioned to serve external customer facing touchpoints for the Indonesia based life sciences subsidiary of PYFA Group. Deployment scope focused on product information and contact pages to handle routine inquiries and structured information delivery, aligning the application with customer service and commercial functions. The implementation was sized for a mid market organization with approximately 150 employees, and ownership was organized around centralized content stewardship and operational monitoring.
Robofy ChatBot was configured with standard conversational modules including intent recognition, FAQ and knowledge base driven responses, scripted dialogue flows, lead capture forms, and escalation routing to human agents. The architecture uses a vendor hosted conversational engine with a front end JavaScript embed on the website and a backend management console for dialogue configuration and reporting. Governance emphasized content version control, compliance review for life sciences content, and defined escalation protocols between customer service and commercial teams to maintain response quality and regulatory alignment. The narrative reflects PT. Holi Pharma Robofy ChatBot Chatbots and Conversational AI supporting customer service and commercial business functions.
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Robofy | Professional Services | 11 | $1M | India | Robofy | Robofy ChatBot | Chatbots and Conversational AI | 2023 | n/a |
In 2023 Robofy implemented Robofy ChatBot on its website. The deployment used Robofy ChatBot within the Chatbots and Conversational AI category to provide a web-embedded conversational interface supporting customer-facing functions such as inbound inquiry handling and visitor engagement. The implementation targeted the company website as the primary touchpoint and was executed as a cloud-hosted SaaS delivery model appropriate for an 11 person professional services firm.
Functional modules configured in Robofy ChatBot include a conversational UI, intent classification, FAQ and guided workflow capabilities, and session management for multi-turn dialogues. The solution was delivered via a JavaScript web widget embedded on site pages, with a cloud administration console used for conversation content, configuration, and analytics exposure. Operational governance was retained by customer-facing teams responsible for content updates and escalation rules as part of standard web support workflows.
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Buyer Intent: Companies Evaluating Robofy ChatBot
- Saudi Arabian Glass, a Saudi Arabia based Manufacturing organization with 200 Employees
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