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Michelin, an e2open customer evaluated Oracle Transportation Management

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

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Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

List of Ruby ArtiBot Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight
21st Century Informatics Healthcare 30 $3M Netherlands Ruby Ruby ArtiBot Chatbots and Conversational AI 2021 n/a
In 2021, 21st Century Informatics deployed Ruby ArtiBot on its public website. Ruby ArtiBot is provisioned as a customer facing conversational interface, classified in the Chatbots and Conversational AI category, to support visitor queries and information delivery for healthcare services. The implementation uses an embedded web chat widget architecture that runs in browser and defers persistent data handling to server side components of the vendor platform. For a 30 person firm, the deployment favors a lightweight footprint and centralized configuration rather than distributed on premises agents. Functionally the Ruby ArtiBot implementation includes conversational UI, intent classification, scripted dialogue flows for FAQs and appointment or contact routing, and structured data capture for leads or inquiries. Ruby ArtiBot was configured with healthcare specific knowledge content drawn from the company website and static documentation, and conversational flows were tuned to match patient engagement patterns. The chat widget is embedded in the website front end and surfaces links to existing contact pages and resources. Operationally the scope is site level visitor engagement, primarily impacting customer support and marketing touchpoints with an emphasis on front line information delivery rather than clinical systems integration. Governance is organized around internal content updates and iterative conversational flow tuning to reflect new services and frequently asked questions. The deployment represents an application of Chatbots and Conversational AI to automate repetitive inquiries while preserving escalation paths to human contacts.
75cl.sg Consumer Packaged Goods 10 $2M Singapore Ruby Ruby ArtiBot Chatbots and Conversational AI 2019 n/a
In 2019, 75cl.sg deployed Ruby ArtiBot on its website. Ruby ArtiBot is implemented as a web-embedded conversational interface in the Chatbots and Conversational AI category, used to support customer engagement and online sales assistance for the Singapore consumer packaged goods retailer. The implementation uses a client-side widget architecture that delivers conversational routing, interactive FAQ automation, and lead capture workflows consistent with Chatbots and Conversational AI capabilities. Configuration included custom dialog flows, session transcript capture, and form-based lead handoff to backend systems, enabling integration points such as email notifications and generic CRM ingestion. Operational scope is the public website storefront with functional coverage across customer service and e-commerce sales channels, and governance is lightweight and centralized through the Ruby ArtiBot console and site code updates for script changes and escalation rules.
A & A Boltless Rack & Shelving Manufacturing 60 $6M United States Ruby Ruby ArtiBot Chatbots and Conversational AI 2019 n/a
A & A Boltless Rack & Shelving implemented Ruby ArtiBot in 2019 as a Chatbots and Conversational AI solution embedded on their website to support customer engagement and basic lead capture. The deployment centers on Ruby ArtiBot as a cloud hosted conversational interface, providing automated customer inquiry handling, FAQ style responses, intent recognition and escalation paths to live support when needed. This configuration positions the application to handle front line sales and customer service interactions on the company website while reducing manual inquiry handling for internal staff. The implementation architecture is a website widget model, with Ruby ArtiBot configured for scripted conversational flows and content authored by internal operations. Operational scope covers web based customer service and sales inquiry workflows for the company, with governance focused on maintaining conversation scripts and updating product information in the bot knowledge base. The narrative links A & A Boltless Rack & Shelving, Ruby ArtiBot, Chatbots and Conversational AI and the business functions of customer engagement and lead qualification for clarity in enterprise technographic mapping.
Professional Services 10 $1M Canada Ruby Ruby ArtiBot Chatbots and Conversational AI 2019 n/a
Professional Services 60 $6M India Ruby Ruby ArtiBot Chatbots and Conversational AI 2019 n/a
Manufacturing 700 $50M India Ruby Ruby ArtiBot Chatbots and Conversational AI 2019 n/a
Distribution 50 $7M United States Ruby Ruby ArtiBot Chatbots and Conversational AI 2020 n/a
Distribution 10 $1M United States Ruby Ruby ArtiBot Chatbots and Conversational AI 2019 n/a
Insurance 18 $2M United States Ruby Ruby ArtiBot Chatbots and Conversational AI 2019 n/a
Professional Services 50 $5M Singapore Ruby Ruby ArtiBot Chatbots and Conversational AI 2022 n/a
Showing 1 to 10 of 207 entries

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FAQ - APPS RUN THE WORLD Ruby ArtiBot Coverage

Ruby ArtiBot is a Chatbots and Conversational AI solution from Ruby.

Companies worldwide use Ruby ArtiBot, from small firms to large enterprises across 21+ industries.

Organizations such as Ev Automart, Consolidated Bank Ghana, Ipmc Ghana, Markerstudy and Terrazzo Dubai Co LLC are recorded users of Ruby ArtiBot for Chatbots and Conversational AI.

Companies using Ruby ArtiBot are most concentrated in Automotive, Banking and Financial Services and Professional Services, with adoption spanning over 21 industries.

Companies using Ruby ArtiBot are most concentrated in Malaysia, Ghana and United Kingdom, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Ruby ArtiBot across Americas, EMEA, and APAC.

Companies using Ruby ArtiBot range from small businesses with 0-100 employees - 89.37%, to mid-sized firms with 101-1,000 employees - 9.18%, large organizations with 1,001-10,000 employees - 1.45%, and global enterprises with 10,000+ employees - 0%.

Customers of Ruby ArtiBot include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified Ruby ArtiBot customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Chatbots and Conversational AI.