List of Sakon Telecom Expense Platform Customers
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Since 2010, our global team of researchers has been studying Sakon Telecom Expense Platform customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Sakon Telecom Expense Platform for Expense Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Sakon Telecom Expense Platform for Expense Management include: Goldman Sachs, a United States based Banking and Financial Services organisation with 48300 employees and revenues of $53.51 billion, Dollar Tree, a United States based Retail organisation with 65894 employees and revenues of $17.58 billion, Servicenow United States, a United States based Professional Services organisation with 15500 employees and revenues of $6.50 billion and many others.
Contact us if you need a completed and verified list of companies using Sakon Telecom Expense Platform, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Sakon Telecom Expense Platform customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Dollar Tree | Retail | 65894 | $17.6B | United States | Sakon | Sakon Telecom Expense Platform | Expense Management | 2025 | n/a |
In 2025, Dollar Tree implemented Sakon Telecom Expense Platform to centralize telecom bill-pay and invoice automation. The Sakon Telecom Expense Platform is an Expense Management deployment for Finance and Accounts Payable across the United States and Canada, explicitly including Family Dollar invoice volumes. Sakon provided bill-pay services and telecom invoice automation to consolidate payments, handle currency exchange, and avoid late fees.
The deployment focused on Finance/AP operationalization, automating invoice processing and payment workflows and consolidating payables to streamline bill reconciliation through the Sakon Telecom Expense Platform. Functional capabilities implemented included bill-pay orchestration, automated invoice capture and routing, payment scheduling, and currency exchange handling. Operational coverage was North America with payments consolidated across Dollar Tree and Family Dollar invoices, and governance changes emphasized centralized payment control and standardized AP workflows. The implementation automated invoice processing and payments, reduced late-payment risk, and lowered operational overhead for bill reconciliation.
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Goldman Sachs | Banking and Financial Services | 48300 | $53.5B | United States | Sakon | Sakon Telecom Expense Platform | Expense Management | 2025 | n/a |
In 2025 Goldman Sachs implemented the Sakon Telecom Expense Platform to automate global telecom accounts payable and invoice validation as part of an Expense Management initiative. The deployment centralized invoice ingestion from 33 countries and normalized multi currency telecom bills to support Finance AP processing and control.
The Sakon Telecom Expense Platform was configured to provide invoice capture, automated invoice validation and normalization, multi currency reconciliation, and exception management typical of Expense Management solutions. Configuration emphasized automated rule based validation and normalization of carrier bills to reduce manual invoice review, and workflows were aligned to Finance AP approval and payment cycles.
Operational scope covered global Finance and Accounts Payable teams consolidating telecom spend operations across 33 countries, with the platform acting as the central source for validated telecom invoices. Governance shifted to a centralized invoice validation model within Finance AP, consolidating exception handling and reducing distributed manual processes to a small operational team.
The implementation delivered immediate ROI, identifying a 400000 dollar billing error in the first month and reducing manual effort by over 80 percent, leaving the process managed by just two employees. The outcome demonstrates a rapid operational consolidation and sustained reduction in manual throughput enabled by the Sakon Telecom Expense Platform.
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Servicenow United States | Professional Services | 15500 | $6.5B | United States | Sakon | Sakon Telecom Expense Platform | Expense Management | 2023 | n/a |
In 2023, Servicenow United States deployed the Sakon Telecom Expense Platform as an Expense Management solution to improve telecom and inventory data quality and reporting for IT operations and Finance. The engagement focused on integrating telecom expense management and automation directly into ServiceNow to consolidate inventory and chargeback reporting workflows for IT and finance teams.
The implementation leveraged Sakon’s TEM and automation capabilities, including inferred use of Sakon Telecom Connect and SakonMobile as native ServiceNow integrations, to provide inventory reconciliation, chargeback orchestration, and expense reporting modules. Sakon Telecom Expense Platform was configured to surface telecom inventory and billing records alongside ServiceNow configuration management database records, enabling standard TEM functional workflows such as inventory normalization, billing validation, and automated chargeback calculation.
Integration centered on a two-way synchronization with the ServiceNow CMDB to improve data quality and reporting accuracy, supporting IT operations incident and asset views as well as finance chargeback and reporting use cases. Data flows were instrumented to reduce manual inventory updates, feed standardized telecom inventory into reporting pipelines, and align telecom chargebacks with finance systems and IT operations reporting processes.
Governance and process changes focused on centralizing telecom inventory stewardship within IT operations and formalizing chargeback workflows for Finance, reducing human error in inventory and chargeback processes. The deployment documented integration points and reconciled telecom data governance responsibilities between IT operations and Finance to sustain improved reporting accuracy and lower manual reconciliation effort as stated in the engagement notes.
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