List of Salesforce Chatter Customers
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United States
Since 2010, our global team of researchers has been studying Salesforce Chatter customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Salesforce Chatter for Collaboration from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Salesforce Chatter for Collaboration include: Cigna Healthcare, a United States based Insurance organisation with 71295 employees and revenues of $244.38 billion, American International Group (AIG), a United States based Insurance organisation with 25000 employees and revenues of $47.25 billion, Barclays Capital, a United States based Banking and Financial Services organisation with 79900 employees and revenues of $37.25 billion, PayPal, a United States based Banking and Financial Services organisation with 24400 employees and revenues of $31.80 billion, Ayvens Netherlands, a Netherlands based Automotive organisation with 14500 employees and revenues of $29.05 billion and many others.
Contact us if you need a completed and verified list of companies using Salesforce Chatter, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the Collaboration software purchases.
The Salesforce Chatter customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of Collaboration software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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AEGON UK | Insurance | 2136 | $717M | United Kingdom | Salesforce | Salesforce Chatter | Collaboration | 2015 | n/a |
In 2015, Aegon UK implemented Salesforce Chatter as a Collaboration application to embed social collaboration across its sales and supporting functions. The Chatter deployment was delivered as part of a cloud-first Salesforce estate that underpinned the Retiready program and a broader set of customer engagement initiatives.
Salesforce Chatter was configured as an enterprise social networking layer for the 580 strong sales team, used to collaborate on new business leads, share ideas and best practices, and obtain rapid answers from subject matter experts across the organization. Functional usage centers on lead collaboration and knowledge sharing workflows that directly support the sales and distribution process and supporting sales operations.
The Chatter implementation operates alongside Sales Cloud, Service Cloud, Marketing Cloud and Radian6 within Aegon UK’s Salesforce platform, leveraging the same cloud data model and the Salesforce Mobile App for real time interaction logging and a unified relationship history for more than 100,000 contacts. This integration pattern positions Chatter as the conversational layer that ties sales opportunity records, service cases and marketing journeys together for cross functional teams.
Governance and rollout emphasized cultural adoption and continuous updates from the platform vendor, reinforcing new collaboration behaviors and faster internal decision making. Aegon reports that Chatter has been a revolution for sales people, increasing idea exchange and immediate access to expertise, and it remains a core Collaboration component in Aegon UK Salesforce driven operations.
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American International Group (AIG) | Insurance | 25000 | $47.3B | United States | Salesforce | Salesforce Chatter | Collaboration | 2014 | n/a |
In 2014, American International Group (AIG) deployed Salesforce Chatter as a Collaboration platform to formalize regional community management across EMEA. The engagement established Salesforce Chatter as AIG Collaboration infrastructure supporting internal social collaboration and externally visible community micro sites for business groups and programs.
The implementation centered on structured community and micro site capabilities, with AIG creating and maintaining more than 38 public facing micro sites and over 20 project specific intranet micro sites. Core Collaboration functionality included community groups, content publishing and moderation workflows, activity streams and user profiles, and document sharing and notifications to support project collaboration and knowledge exchange.
Operational ownership rested with a Regional Community Manager for EMEA who handled content lifecycle and site maintenance, permissions and moderation governance, and day to day administration of Chatter communities. The deployment targeted internal communications and project teams across the EMEA region, with the Regional Community Manager operating as the primary governance and rollout lead for the Salesforce Chatter Collaboration environment.
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Ayvens Netherlands | Automotive | 14500 | $29.0B | Netherlands | Salesforce | Salesforce Chatter | Collaboration | 2016 | n/a |
In 2016, Ayvens Netherlands implemented Salesforce Chatter as a centralized Collaboration platform to standardize internal communications and social collaboration across the organization. The deployment positioned Salesforce Chatter as the primary enterprise social layer within Ayvens Netherlands, enabling in-context dialogue tied to business records and processes to support employee collaboration and knowledge sharing.
The Salesforce Chatter implementation included standard Collaboration capabilities such as activity feeds, topic and group-based workspaces, user profiles and presence indicators, publisher actions for posting and tagging, and file sharing and inline comments. The solution was configured to surface Chatter feeds alongside Salesforce record pages, and to use Chatter groups to organize cross-functional discussions by project, account, and operational topic, aligning social activity with business entities.
Operational rollout focused on broad adoption across customer-facing and back-office teams, with governance controls for feed moderation, group provisioning, and role-based visibility to protect sensitive information. Administrative workflows emphasized configuration of notification policies, usage guidelines, and integration points into the existing Salesforce platform to ensure that Chatter activity became a governed, auditable channel for collaboration within Ayvens Netherlands.
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Banking and Financial Services | 50000 | $15.0B | United States | Salesforce | Salesforce Chatter | Collaboration | 2018 | n/a |
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Banking and Financial Services | 79900 | $37.3B | United States | Salesforce | Salesforce Chatter | Collaboration | 2009 | n/a |
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Retail | 9201 | $4.0B | United Kingdom | Salesforce | Salesforce Chatter | Collaboration | 2009 | n/a |
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Banking and Financial Services | 1200 | $180M | United Kingdom | Salesforce | Salesforce Chatter | Collaboration | 2018 | n/a |
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Insurance | 71295 | $244.4B | United States | Salesforce | Salesforce Chatter | Collaboration | 2016 | n/a |
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Distribution | 63000 | $23.5B | United States | Salesforce | Salesforce Chatter | Collaboration | 2018 | n/a |
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Professional Services | 600 | $60M | United States | Salesforce | Salesforce Chatter | Collaboration | 2012 | n/a |
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Buyer Intent: Companies Evaluating Salesforce Chatter
- Christopher Newport University, a United States based Education organization with 767 Employees
- Minnesota State Colleges and Universities, a United States based Education company with 15900 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
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