List of Salesforce Maps (formerly MapAnything) Customers
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Since 2010, our global team of researchers has been studying Salesforce Maps (formerly MapAnything) customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Salesforce Maps (formerly MapAnything) for Analytics and BI from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Salesforce Maps (formerly MapAnything) for Analytics and BI include: NextEra Energy, a United States based Utilities organisation with 16800 employees and revenues of $24.75 billion, Manawa Energy, formerly Trustpower, a New Zealand based Utilities organisation with 217 employees and revenues of $294.0 million and many others.
Contact us if you need a completed and verified list of companies using Salesforce Maps (formerly MapAnything), including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Salesforce Maps (formerly MapAnything) customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Manawa Energy, formerly Trustpower | Utilities | 217 | $294M | New Zealand | Salesforce | Salesforce Maps (formerly MapAnything) | Analytics and BI | 2020 | n/a |
In 2020, Manawa Energy implemented Salesforce Maps formerly MapAnything as part of its Salesforce platform to introduce location intelligence, aligning the deployment with the Analytics and BI category for sales and field operations. The work was coordinated alongside Sales Cloud, Marketing Cloud, MuleSoft, and Salesforce CPQ to centralize customer product data and support unified customer records across sales and marketing functions.
Salesforce Maps formerly MapAnything was configured to deliver live geo visualizations of customer service footprints and territory visualization, providing location aware insights to field sellers and telesales agents. Sales Cloud and Salesforce CPQ automated quoting and booking workflows, reducing manual entry and standardizing quoting rules, while Marketing Cloud delivered onboarding and cross sell journey orchestration.
Integrations were executed using MuleSoft to synchronize mapping layers, quote status, and provisioning events into Salesforce as the system of record, ensuring data captured in the field flows back into CRM. Operational coverage explicitly included door to door field sales teams and telesales, with mapping embedded in mobile field workflows so reps can view what solutions customers currently have and update records in near real time.
Governance focused on consolidating sales and marketing processes on the Salesforce platform, enforcing CPQ business rules and instrumenting field activity tracking for greater transparency. Reported outcomes tied to the broader Salesforce deployment include a reduction in average booking call time from 45 minutes to 15 minutes, a 30 minute decrease in call time to register a new customer, and reduced technical maintenance as field and telesales were unified on the platform.
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NextEra Energy | Utilities | 16800 | $24.8B | United States | Salesforce | Salesforce Maps (formerly MapAnything) | Analytics and BI | 2021 | n/a |
In 2021, NextEra Energy implemented Salesforce Maps, formerly MapAnything, within an Analytics and BI program to enhance field operations and storm response. The Salesforce Maps deployment was integrated into NextEra’s storm management platform that leverages Service Cloud, Field Service, and E&U Cloud to manage storm events, everyday field work, and customer engagement, and that platform has won industry awards.
The implementation configured geospatial visualization, territory management, optimized routing, proximity search, and mobile mapping to support dynamic dispatch, work order sequencing, and on-the-ground crew navigation. Salesforce Maps was set up to overlay weather and outage footprints with asset and crew locations, enabling map-driven scheduling and priority-based routing in high-impact zones.
Integrations tied Salesforce Maps directly into Service Cloud case records, Field Service work orders, and the E&U Cloud data model, creating a unified geospatial layer for incident triage and crew assignment. Operational coverage included field operations teams, storm response units, and customer engagement functions across NextEra Energy’s service territories.
Governance and rollout emphasized role-based map access, standardized dispatch workflows, and controls for map-driven incident escalation and post-event reconciliation. The configuration prioritized mobile-first access for field crews and centralized situational awareness for operations leadership.
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Buyer Intent: Companies Evaluating Salesforce Maps (formerly MapAnything)
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