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List of Salesforce Maps (formerly MapAnything) Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight
Manawa Energy, formerly Trustpower Utilities 217 $294M New Zealand Salesforce Salesforce Maps (formerly MapAnything) Analytics and BI 2020 n/a
In 2020, Manawa Energy implemented Salesforce Maps formerly MapAnything as part of its Salesforce platform to introduce location intelligence, aligning the deployment with the Analytics and BI category for sales and field operations. The work was coordinated alongside Sales Cloud, Marketing Cloud, MuleSoft, and Salesforce CPQ to centralize customer product data and support unified customer records across sales and marketing functions. Salesforce Maps formerly MapAnything was configured to deliver live geo visualizations of customer service footprints and territory visualization, providing location aware insights to field sellers and telesales agents. Sales Cloud and Salesforce CPQ automated quoting and booking workflows, reducing manual entry and standardizing quoting rules, while Marketing Cloud delivered onboarding and cross sell journey orchestration. Integrations were executed using MuleSoft to synchronize mapping layers, quote status, and provisioning events into Salesforce as the system of record, ensuring data captured in the field flows back into CRM. Operational coverage explicitly included door to door field sales teams and telesales, with mapping embedded in mobile field workflows so reps can view what solutions customers currently have and update records in near real time. Governance focused on consolidating sales and marketing processes on the Salesforce platform, enforcing CPQ business rules and instrumenting field activity tracking for greater transparency. Reported outcomes tied to the broader Salesforce deployment include a reduction in average booking call time from 45 minutes to 15 minutes, a 30 minute decrease in call time to register a new customer, and reduced technical maintenance as field and telesales were unified on the platform.
NextEra Energy Utilities 16800 $24.8B United States Salesforce Salesforce Maps (formerly MapAnything) Analytics and BI 2021 n/a
In 2021, NextEra Energy implemented Salesforce Maps, formerly MapAnything, within an Analytics and BI program to enhance field operations and storm response. The Salesforce Maps deployment was integrated into NextEra’s storm management platform that leverages Service Cloud, Field Service, and E&U Cloud to manage storm events, everyday field work, and customer engagement, and that platform has won industry awards. The implementation configured geospatial visualization, territory management, optimized routing, proximity search, and mobile mapping to support dynamic dispatch, work order sequencing, and on-the-ground crew navigation. Salesforce Maps was set up to overlay weather and outage footprints with asset and crew locations, enabling map-driven scheduling and priority-based routing in high-impact zones. Integrations tied Salesforce Maps directly into Service Cloud case records, Field Service work orders, and the E&U Cloud data model, creating a unified geospatial layer for incident triage and crew assignment. Operational coverage included field operations teams, storm response units, and customer engagement functions across NextEra Energy’s service territories. Governance and rollout emphasized role-based map access, standardized dispatch workflows, and controls for map-driven incident escalation and post-event reconciliation. The configuration prioritized mobile-first access for field crews and centralized situational awareness for operations leadership.
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Buyer Intent: Companies Evaluating Salesforce Maps (formerly MapAnything)

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FAQ - APPS RUN THE WORLD Salesforce Maps (formerly MapAnything) Coverage

Salesforce Maps (formerly MapAnything) is a Analytics and BI solution from Salesforce.

Companies worldwide use Salesforce Maps (formerly MapAnything), from small firms to large enterprises across 21+ industries.

Organizations such as NextEra Energy and Manawa Energy, formerly Trustpower are recorded users of Salesforce Maps (formerly MapAnything) for Analytics and BI.

Companies using Salesforce Maps (formerly MapAnything) are most concentrated in Utilities, with adoption spanning over 21 industries.

Companies using Salesforce Maps (formerly MapAnything) are most concentrated in United States and New Zealand, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Salesforce Maps (formerly MapAnything) across Americas, EMEA, and APAC.

Companies using Salesforce Maps (formerly MapAnything) range from small businesses with 0-100 employees - 0%, to mid-sized firms with 101-1,000 employees - 50%, large organizations with 1,001-10,000 employees - 0%, and global enterprises with 10,000+ employees - 50%.

Customers of Salesforce Maps (formerly MapAnything) include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified Salesforce Maps (formerly MapAnything) customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Analytics and BI.