List of Salesforce Work.com Customers
San Francisco, 94105, CA,
United States
Since 2010, our global team of researchers has been studying Salesforce Work.com customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Salesforce Work.com for Employee Experience from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Salesforce Work.com for Employee Experience include: CVS Health, a United States based Healthcare organisation with 219000 employees and revenues of $372.81 billion, University of Kentucky, a United States based Education organisation with 13500 employees and revenues of $5.45 billion, Siemens Switzerland, a Switzerland based Manufacturing organisation with 5976 employees and revenues of $3.56 billion, The Ohio State University, a United States based Education organisation with 7800 employees and revenues of $858.0 million and many others.
Contact us if you need a completed and verified list of companies using Salesforce Work.com, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Salesforce Work.com customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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CVS Health | Healthcare | 219000 | $372.8B | United States | Salesforce | Salesforce Work.com | Employee Experience | 2019 | n/a |
In 2019, CVS Health implemented Salesforce Work.com to strengthen Employee Experience for employees returning to the workplace. The deployment targeted workplace wellness monitoring and manual contact tracing capabilities in Salesforce Work.com to support HR and occupational health screening workflows.
Configuration centered on wellness surveys, manual contact tracing workflows, and centralized status dashboards within Salesforce Work.com, aligning common Employee Experience functional terminology such as screening orchestration and return-to-work clearance. The implementation emphasized standardizing data capture and case workflows for contact follow up and employee health status management to support operational decision making at site and regional levels.
The rollout integrated Salesforce Work.com with CVS Health’s Return Ready offering to combine Work.com wellness monitoring and manual contact tracing with tracking and insights on COVID-19 testing, enabling coordination between testing results and workplace screening processes. Governance focused on aligning HR, occupational health, and site managers around consistent screening protocols and manual contact tracing procedures, embedding these workflows into existing return-to-work operating practices.
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Siemens Switzerland | Manufacturing | 5976 | $3.6B | Switzerland | Salesforce | Salesforce Work.com | Employee Experience | 2020 | n/a |
In 2020, Siemens Smart Infrastructure in Switzerland deployed Salesforce Work.com at its Zug offices to create a touchless office experience. The initiative by Siemens Switzerland used Salesforce Work.com in the Employee Experience category to centralize workplace safety and occupancy management for facilities and HR functions.
The implementation centered on Salesforce Work.com Command Center, configured to surface occupancy data, manage desk reservations, and support manual contact tracing workflows. Command Center dashboards and case workflows were tailored to present sensor-driven occupancy insights alongside reservation state, enabling facilities teams to operationalize desk hoteling and contact-tracing records.
Integrations tied Work.com Command Center to Siemens Comfy and Enlighted, combining occupant-facing reservation inputs with Enlighted sensor occupancy signals and Comfy workplace services. Operational coverage focused on Siemens Smart Infrastructure headquarters in Zug, with the integration connecting facilities management systems and HR reporting workflows for on-site population management.
Governance for the rollout aligned facilities and HR processes, adapting workflows for manual contact tracing and reservation governance to meet local workplace safety needs. The deployment aimed to improve workplace safety and occupancy management at the Zug site while positioning Employee Experience tooling to support ongoing facilities and HR coordination.
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The Ohio State University | Education | 7800 | $858M | United States | Salesforce | Salesforce Work.com | Employee Experience | 2020 | n/a |
In 2020, The Ohio State University implemented Salesforce Work.com to address Employee Experience needs for campus reopening and health monitoring. The deployment was positioned to support employee and student wellness workflows, explicitly including wellness checks, contact tracing, and centralized communications to coordinate return-to-campus operations. Salesforce Work.com was used as the primary application for these HR and health and safety functions across campus operations.
The implementation leveraged Work.com capabilities to provision self-reported wellness screening, contact tracing case management, and centralized messaging and notification workflows. Configuration emphasized role-based access and workflow orchestration for health services, human resources, and campus operations teams, enabling routing of exposure reports and escalation of health incidents. These functional modules were configured to provide operational visibility and to support communications cadence between institutional stakeholders.
Operational scope covered campus health services, HR, and campus operations units, creating a single point of visibility for return-to-campus decision making. Governance centered on centralized communication workflows and process ownership by health and HR leaders to manage intake, case handling, and campus notifications. The Ohio State University used Salesforce Work.com to centralize visibility and communication workflows to help manage return-to-campus operations during 2020.
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University of Kentucky | Education | 13500 | $5.5B | United States | Salesforce | Salesforce Work.com | Employee Experience | 2020 | n/a |
University of Kentucky deployed Salesforce Work.com in 2020 as an Employee Experience platform to support campus reopening and health operations in the United States. The deployment targeted students, faculty, and staff and was framed as an HR and health and safety use case to manage community health workflows and communications across the university.
Salesforce Work.com was configured to run daily health and wellness assessments, support manual contact tracing, and manage shift scheduling for campus personnel. Module usage included Workplace Command Center, Contact Tracing, and Wellness Checks, inferred from the vendor announcement, and these components were used to orchestrate case triage, exposure notifications, and individualized outreach logic.
Operational coverage focused on campus populations across student housing, instructional staff, and operational teams, with the Workplace Command Center serving as a centralized coordination layer for reopening communications. The implementation emphasized workflow automation for wellness screening and manual contact investigation processes, and it aligned health screening, scheduling, and communications to a single platform.
Governance changes included establishing daily assessment and contact tracing procedures and centralizing incident response through the Workplace Command Center. The deployment supported the university in triaging testing and personalizing communications during the 2020 fall semester, reflecting direct operational use in that period.
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Buyer Intent: Companies Evaluating Salesforce Work.com
- Spartan Host, a United Kingdom based Professional Services organization with 10 Employees
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