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List of SAP Concur Invoice Capture Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight
A+E Global Media Media 3200 $800M United States SAP SAP Concur Invoice Capture AP Automation 2019 n/a
In 2019, A+E Global Media implemented SAP Concur Invoice Capture as an AP Automation solution to support full function Accounts Payable for the EMEA region. The deployment centered on invoice ingestion and automated capture workflows provided by SAP Concur Invoice Capture, with daily administration tasks embedded into the AP operating model. Configuration covered supplier invoice capture, PO and invoice receipting support, and routine invoice validation to surface supplier and business queries for resolution. The implementation operationalized preparation of weekly payment runs for all currencies, processing of payment clearing entries, and reconciliation of various business critical supplier accounts, aligning system transaction processing with existing AP controls. The Concur environment was operated alongside the company Office 365 collaboration stack, using Teams and SharePoint for team coordination and document sharing, and a shared email box for inbound invoice administration. Daily administration of Concur invoice capture included assisting buyers with PO and invoice receipting queries, while shared mailbox administration centralized supplier communications and query triage. Governance and process orchestration included weekly team meetings to evaluate system process improvements and a cadence for preparation and distribution of weekly and monthly AP reports for business updates. Operational ownership emphasized centralized AP processing for EMEA, supplier account reconciliation routines, and defined handoffs between buyers and AP for invoice receipt and payment authorization.
Diversified Crop Insurance Services Insurance 350 $33M United States SAP SAP Concur Invoice Capture AP Automation 2017 n/a
In 2017 Diversified Crop Insurance Services implemented SAP Concur Invoice Capture as a targeted AP Automation deployment to centralize invoice intake and support accounts payable activities tied to month end close responsibilities. The SAP Concur Invoice Capture implementation was scoped to the finance function, specifically accounts payable, to handle Sales & Use tax coding and to provide operational support for ad hoc projects managed by the finance team. The deployment configured invoice capture and data extraction workflows typical of AP Automation, including automated document ingestion, optical character recognition and line level data extraction, automated invoice validation and coding, and configurable approval routing for exception handling. SAP Concur Invoice Capture was configured to enforce tax coding at capture and to route invoices through staged approvals, aligning capture rules with internal tax and month end close procedures. Operational governance established role based controls for invoice validation and approval, centralized processing policies for the accounts payable group, and workflow rules to accelerate month end close tasks and ad hoc finance projects. Process ownership was assigned within the finance organization to manage invoice exceptions, Sales & Use tax determinations, and capture rule maintenance, ensuring the SAP Concur Invoice Capture implementation aligned with ongoing AP Automation controls and finance close cadence.
Gonzaga University Education 1300 $403M United States SAP SAP Concur Invoice Capture AP Automation 2017 n/a
In 2017, Gonzaga University implemented SAP Concur Invoice Capture as part of a broader AP Automation deployment across its finance organization. The deployment comprised a suite of SAP Concur solutions including Concur Invoice, Concur Expense, Concur Locate, Concur Request, Invoice Pay, ExpenseIt, and Consultative Intelligence, and it was positioned to eliminate paper approvals and manual invoice handling across campus finance operations. The implementation of SAP Concur Invoice Capture focused on automated invoice ingestion, image recognition, and rules-based routing to accelerate accounts payable workflows. Configuration included expense and invoice coding schemas, approval workflows for requesters and approvers, and consultative report tuning by a Consultative Intelligence specialist to surface institution-specific spend views. The team also leveraged Invoice Pay and Purchase Request modules to centralize payables and purchasing control within the AP Automation environment. Operational integrations centered on importing coded expense and activity data into the university general ledger, and on linking travel and expense records to duty of care workflows through Concur Locate. Near real-time spend reporting was instrumented to provide the CFO and senior leadership visibility into travel, expense, and invoice spend, and travel location data was used to identify and assist students and staff abroad during the COVID-19 crisis. Governance changes accompanied the technical rollout, including a managed travel policy approved by senior leadership, a 30 to 60 day public feedback period to secure faculty and staff buy-in, and increased training cadence for occasional travelers. Paper signatures and offline approvals were removed in favor of online approval workflows and configured activity codes, for example a COVID-19 activity code used to tag and report pandemic-related spend. As stated by university leadership, the AP Automation program and SAP Concur Invoice Capture enabled a smooth transition to remote operations, preserved invoice payment and reimbursement continuity, and improved institutional ability to fulfill duty of care obligations by surfacing travel and spend visibility for decision makers.
Mitel Professional Services 4200 $1.1B Canada SAP SAP Concur Invoice Capture AP Automation 2017 n/a
In 2017 Mitel implemented SAP Concur Invoice Capture as part of an AP Automation rollout to centralize invoice intake and accounts payable processing. The deployment placed SAP Concur Invoice Capture at the center of Mitel's AP and Travel and Expenses workflows, aligning capture, validation, and routing with existing AP owner and approver structures. The implementation emphasized operational capture capabilities, including forwarding supplier invoices to designated Concur capture addresses, document scanning and OCR verification, and automated PO versus non PO checks. Functional activities documented in the environment include assigning invoices to owners or approvers, resolving cost center and GL code exceptions, duplicate detection and handling, and identifying non captured invoices for recapture. Operational integrations and escalation patterns were formalized, with the AP_Invoices team operating a centralized capture inbox and running query reports such as duplicate reports, holding payments and current status reports. Invoice recapture processes were executed by sending emails to the Concur SAP team to request reprocessing of rejected, ignored, or document separation failure items, while vendor payment queries were handled across Mitel's global footprint through the same capture and assignment workflows. Governance and process controls were implemented through role level responsibilities, including a pre payment auditor function for T and E, Concur expert responsibilities for audit flags and review and progress functions, ad hoc payment processing and issuing cash advances, and support tasks such as new profile creation and access changes. These controls routed exceptions to named approvers and to the Concur SAP team for technical recapture, embedding operational ownership into the AP Automation landscape.
Prysmian Manufacturing 34591 $3.5B Italy SAP SAP Concur Invoice Capture AP Automation 2024 SAP Maxattention
In 2024 Prysmian deployed SAP Concur Invoice Capture as a core component of its AP Automation program within a broader RISE with SAP S/4HANA private cloud initiative. The deployment of SAP Concur Invoice Capture was delivered alongside a unified global ERP that consolidated 86 plants and provisioned AI-enabled finance workflows for roughly 30,000 employees across five regions. The implementation focused on invoice capture and vendor invoice booking capabilities, with embedded AI use cases extending to payment automation, cash application, insight advisor and smart expenses. SAP Concur Invoice Capture was operated in concert with SAP Business AI and Joule Copilot to enable conversational ERP interaction, predictive analytics, and real time insights, and SAP DocumentAI provided document extraction and classification for automated invoice processing. Architecturally the solution sits on the RISE with SAP S/4HANA private cloud foundation, with SAP Business Technology Platform harmonizing process logic and high performance calculations where required, and SAP BW/4HANA serving as the data layer for finance reporting. The project lists SAP Business AI components including AI Core and Joule Studio, and integration runtimes such as Integration Suite are used to connect SAP Concur Invoice Capture to core finance and reporting services. SAP MaxAttention provided program support and services for the rollout. Governance and delivery were executed via a Clean Core strategy and an agile hybrid delivery model, augmented by process mining and test automation to accelerate deployment and reduce customizations. Stated outcomes tied to the program include a 25% faster procure to pay cycle, SAP Business AI driving 70% automation of repetitive tasks, specific time savings in cash application and invoice processing, and a reported transition with under 50 hours of downtime at go live.
Education 7472 $976M United States SAP SAP Concur Invoice Capture AP Automation 2016 n/a
Banking and Financial Services 5903 $2.5B United States SAP SAP Concur Invoice Capture AP Automation 2021 n/a
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Buyer Intent: Companies Evaluating SAP Concur Invoice Capture

ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating SAP Concur Invoice Capture. Gain ongoing access to real-time prospects and uncover hidden opportunities. Companies Actively Evaluating SAP Concur Invoice Capture for AP Automation include:

  1. Arconati Family Tree, a United States based Media organization with 10 Employees
  2. Gonzaga University, a United States based Education company with 1300 Employees

Discover Software Buyers actively Evaluating Enterprise Applications

Logo Company Industry Employees Revenue Country Evaluated
Arconati Family Tree Media 10 $1M United States 2026-08-21
Gonzaga University Education 1300 $403M United States 2025-09-12
FAQ - APPS RUN THE WORLD SAP Concur Invoice Capture Coverage

SAP Concur Invoice Capture is a AP Automation solution from SAP.

Companies worldwide use SAP Concur Invoice Capture, from small firms to large enterprises across 21+ industries.

Organizations such as Prysmian, Wintrust Financial Corporation, Mitel, The University of Alabama and A+E Global Media are recorded users of SAP Concur Invoice Capture for AP Automation.

Companies using SAP Concur Invoice Capture are most concentrated in Manufacturing, Banking and Financial Services and Professional Services, with adoption spanning over 21 industries.

Companies using SAP Concur Invoice Capture are most concentrated in Italy, United States and Canada, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of SAP Concur Invoice Capture across Americas, EMEA, and APAC.

Companies using SAP Concur Invoice Capture range from small businesses with 0-100 employees - 0%, to mid-sized firms with 101-1,000 employees - 14.29%, large organizations with 1,001-10,000 employees - 71.43%, and global enterprises with 10,000+ employees - 14.29%.

Customers of SAP Concur Invoice Capture include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified SAP Concur Invoice Capture customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of AP Automation.