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Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Michelin, an e2open customer evaluated Oracle Transportation Management

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

List of SAP Concur Invoice Capture Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight Insight Source
A+E Global Media Media 3200 $800M United States SAP SAP Concur Invoice Capture AP Automation 2019 n/a In 2019, A+E Global Media implemented SAP Concur Invoice Capture as an AP Automation solution to support full function Accounts Payable for the EMEA region. The deployment centered on invoice ingestion and automated capture workflows provided by SAP Concur Invoice Capture, with daily administration tasks embedded into the AP operating model. Configuration covered supplier invoice capture, PO and invoice receipting support, and routine invoice validation to surface supplier and business queries for resolution. The implementation operationalized preparation of weekly payment runs for all currencies, processing of payment clearing entries, and reconciliation of various business critical supplier accounts, aligning system transaction processing with existing AP controls. The Concur environment was operated alongside the company Office 365 collaboration stack, using Teams and SharePoint for team coordination and document sharing, and a shared email box for inbound invoice administration. Daily administration of Concur invoice capture included assisting buyers with PO and invoice receipting queries, while shared mailbox administration centralized supplier communications and query triage. Governance and process orchestration included weekly team meetings to evaluate system process improvements and a cadence for preparation and distribution of weekly and monthly AP reports for business updates. Operational ownership emphasized centralized AP processing for EMEA, supplier account reconciliation routines, and defined handoffs between buyers and AP for invoice receipt and payment authorization.
Diversified Crop Insurance Services Insurance 350 $33M United States SAP SAP Concur Invoice Capture AP Automation 2017 n/a In 2017 Diversified Crop Insurance Services implemented SAP Concur Invoice Capture as a targeted AP Automation deployment to centralize invoice intake and support accounts payable activities tied to month end close responsibilities. The SAP Concur Invoice Capture implementation was scoped to the finance function, specifically accounts payable, to handle Sales & Use tax coding and to provide operational support for ad hoc projects managed by the finance team. The deployment configured invoice capture and data extraction workflows typical of AP Automation, including automated document ingestion, optical character recognition and line level data extraction, automated invoice validation and coding, and configurable approval routing for exception handling. SAP Concur Invoice Capture was configured to enforce tax coding at capture and to route invoices through staged approvals, aligning capture rules with internal tax and month end close procedures. Operational governance established role based controls for invoice validation and approval, centralized processing policies for the accounts payable group, and workflow rules to accelerate month end close tasks and ad hoc finance projects. Process ownership was assigned within the finance organization to manage invoice exceptions, Sales & Use tax determinations, and capture rule maintenance, ensuring the SAP Concur Invoice Capture implementation aligned with ongoing AP Automation controls and finance close cadence.
Gonzaga University Education 1300 $403M United States SAP SAP Concur Invoice Capture AP Automation 2017 n/a In 2017, Gonzaga University implemented SAP Concur Invoice Capture as part of a broader AP Automation deployment across its finance organization. The deployment comprised a suite of SAP Concur solutions including Concur Invoice, Concur Expense, Concur Locate, Concur Request, Invoice Pay, ExpenseIt, and Consultative Intelligence, and it was positioned to eliminate paper approvals and manual invoice handling across campus finance operations. The implementation of SAP Concur Invoice Capture focused on automated invoice ingestion, image recognition, and rules-based routing to accelerate accounts payable workflows. Configuration included expense and invoice coding schemas, approval workflows for requesters and approvers, and consultative report tuning by a Consultative Intelligence specialist to surface institution-specific spend views. The team also leveraged Invoice Pay and Purchase Request modules to centralize payables and purchasing control within the AP Automation environment. Operational integrations centered on importing coded expense and activity data into the university general ledger, and on linking travel and expense records to duty of care workflows through Concur Locate. Near real-time spend reporting was instrumented to provide the CFO and senior leadership visibility into travel, expense, and invoice spend, and travel location data was used to identify and assist students and staff abroad during the COVID-19 crisis. Governance changes accompanied the technical rollout, including a managed travel policy approved by senior leadership, a 30 to 60 day public feedback period to secure faculty and staff buy-in, and increased training cadence for occasional travelers. Paper signatures and offline approvals were removed in favor of online approval workflows and configured activity codes, for example a COVID-19 activity code used to tag and report pandemic-related spend. As stated by university leadership, the AP Automation program and SAP Concur Invoice Capture enabled a smooth transition to remote operations, preserved invoice payment and reimbursement continuity, and improved institutional ability to fulfill duty of care obligations by surfacing travel and spend visibility for decision makers.
Professional Services 4200 $1.3B Canada SAP SAP Concur Invoice Capture AP Automation 2017 n/a
Education 7472 $976M United States SAP SAP Concur Invoice Capture AP Automation 2016 n/a
Banking and Financial Services 5903 $2.5B United States SAP SAP Concur Invoice Capture AP Automation 2021 n/a
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Buyer Intent: Companies Evaluating SAP Concur Invoice Capture

ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating SAP Concur Invoice Capture. Gain ongoing access to real-time prospects and uncover hidden opportunities. Companies Actively Evaluating SAP Concur Invoice Capture for AP Automation include:

  1. Gonzaga University, a United States based Education organization with 1300 Employees

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