List of SAP Concur Invoice Capture Customers
SAP
Dietmar-Hopp-Allee 16,
Walldorf, 69190,
Germany
Walldorf, 69190,
Germany
49 6 2277-47474
Professional Services
110650
$42.3B
Since 2010, our global team of researchers has been studying SAP Concur Invoice Capture customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased SAP Concur Invoice Capture for AP Automation from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using SAP Concur Invoice Capture for AP Automation include: Wintrust Financial Corporation, a United States based Banking and Financial Services organisation with 5903 employees and revenues of $2.45 billion, Mitel, a Canada based Professional Services organisation with 4200 employees and revenues of $1.12 billion, The University of Alabama, a United States based Education organisation with 7472 employees and revenues of $976.0 million, A+E Global Media, a United States based Media organisation with 3200 employees and revenues of $800.0 million, Gonzaga University, a United States based Education organisation with 1300 employees and revenues of $403.0 million and many others.
Contact us if you need a completed and verified list of companies using SAP Concur Invoice Capture, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the ERP Financial Management software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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A+E Global Media | Media | 3200 | $800M | United States | SAP | SAP Concur Invoice Capture | AP Automation | 2019 | n/a |
In 2019, A+E Global Media implemented SAP Concur Invoice Capture as an AP Automation solution to support full function Accounts Payable for the EMEA region. The deployment centered on invoice ingestion and automated capture workflows provided by SAP Concur Invoice Capture, with daily administration tasks embedded into the AP operating model.
Configuration covered supplier invoice capture, PO and invoice receipting support, and routine invoice validation to surface supplier and business queries for resolution. The implementation operationalized preparation of weekly payment runs for all currencies, processing of payment clearing entries, and reconciliation of various business critical supplier accounts, aligning system transaction processing with existing AP controls.
The Concur environment was operated alongside the company Office 365 collaboration stack, using Teams and SharePoint for team coordination and document sharing, and a shared email box for inbound invoice administration. Daily administration of Concur invoice capture included assisting buyers with PO and invoice receipting queries, while shared mailbox administration centralized supplier communications and query triage.
Governance and process orchestration included weekly team meetings to evaluate system process improvements and a cadence for preparation and distribution of weekly and monthly AP reports for business updates. Operational ownership emphasized centralized AP processing for EMEA, supplier account reconciliation routines, and defined handoffs between buyers and AP for invoice receipt and payment authorization.
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Diversified Crop Insurance Services | Insurance | 350 | $33M | United States | SAP | SAP Concur Invoice Capture | AP Automation | 2017 | n/a |
In 2017 Diversified Crop Insurance Services implemented SAP Concur Invoice Capture as a targeted AP Automation deployment to centralize invoice intake and support accounts payable activities tied to month end close responsibilities. The SAP Concur Invoice Capture implementation was scoped to the finance function, specifically accounts payable, to handle Sales & Use tax coding and to provide operational support for ad hoc projects managed by the finance team.
The deployment configured invoice capture and data extraction workflows typical of AP Automation, including automated document ingestion, optical character recognition and line level data extraction, automated invoice validation and coding, and configurable approval routing for exception handling. SAP Concur Invoice Capture was configured to enforce tax coding at capture and to route invoices through staged approvals, aligning capture rules with internal tax and month end close procedures.
Operational governance established role based controls for invoice validation and approval, centralized processing policies for the accounts payable group, and workflow rules to accelerate month end close tasks and ad hoc finance projects. Process ownership was assigned within the finance organization to manage invoice exceptions, Sales & Use tax determinations, and capture rule maintenance, ensuring the SAP Concur Invoice Capture implementation aligned with ongoing AP Automation controls and finance close cadence.
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Gonzaga University | Education | 1300 | $403M | United States | SAP | SAP Concur Invoice Capture | AP Automation | 2017 | n/a |
In 2017, Gonzaga University implemented SAP Concur Invoice Capture as part of a broader AP Automation deployment across its finance organization. The deployment comprised a suite of SAP Concur solutions including Concur Invoice, Concur Expense, Concur Locate, Concur Request, Invoice Pay, ExpenseIt, and Consultative Intelligence, and it was positioned to eliminate paper approvals and manual invoice handling across campus finance operations.
The implementation of SAP Concur Invoice Capture focused on automated invoice ingestion, image recognition, and rules-based routing to accelerate accounts payable workflows. Configuration included expense and invoice coding schemas, approval workflows for requesters and approvers, and consultative report tuning by a Consultative Intelligence specialist to surface institution-specific spend views. The team also leveraged Invoice Pay and Purchase Request modules to centralize payables and purchasing control within the AP Automation environment.
Operational integrations centered on importing coded expense and activity data into the university general ledger, and on linking travel and expense records to duty of care workflows through Concur Locate. Near real-time spend reporting was instrumented to provide the CFO and senior leadership visibility into travel, expense, and invoice spend, and travel location data was used to identify and assist students and staff abroad during the COVID-19 crisis.
Governance changes accompanied the technical rollout, including a managed travel policy approved by senior leadership, a 30 to 60 day public feedback period to secure faculty and staff buy-in, and increased training cadence for occasional travelers. Paper signatures and offline approvals were removed in favor of online approval workflows and configured activity codes, for example a COVID-19 activity code used to tag and report pandemic-related spend.
As stated by university leadership, the AP Automation program and SAP Concur Invoice Capture enabled a smooth transition to remote operations, preserved invoice payment and reimbursement continuity, and improved institutional ability to fulfill duty of care obligations by surfacing travel and spend visibility for decision makers.
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Mitel | Professional Services | 4200 | $1.1B | Canada | SAP | SAP Concur Invoice Capture | AP Automation | 2017 | n/a |
In 2017 Mitel implemented SAP Concur Invoice Capture as part of an AP Automation rollout to centralize invoice intake and accounts payable processing. The deployment placed SAP Concur Invoice Capture at the center of Mitel's AP and Travel and Expenses workflows, aligning capture, validation, and routing with existing AP owner and approver structures.
The implementation emphasized operational capture capabilities, including forwarding supplier invoices to designated Concur capture addresses, document scanning and OCR verification, and automated PO versus non PO checks. Functional activities documented in the environment include assigning invoices to owners or approvers, resolving cost center and GL code exceptions, duplicate detection and handling, and identifying non captured invoices for recapture.
Operational integrations and escalation patterns were formalized, with the AP_Invoices team operating a centralized capture inbox and running query reports such as duplicate reports, holding payments and current status reports. Invoice recapture processes were executed by sending emails to the Concur SAP team to request reprocessing of rejected, ignored, or document separation failure items, while vendor payment queries were handled across Mitel's global footprint through the same capture and assignment workflows.
Governance and process controls were implemented through role level responsibilities, including a pre payment auditor function for T and E, Concur expert responsibilities for audit flags and review and progress functions, ad hoc payment processing and issuing cash advances, and support tasks such as new profile creation and access changes. These controls routed exceptions to named approvers and to the Concur SAP team for technical recapture, embedding operational ownership into the AP Automation landscape.
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The University of Alabama | Education | 7472 | $976M | United States | SAP | SAP Concur Invoice Capture | AP Automation | 2016 | n/a |
In 2016, The University of Alabama began shifting paper-based spend processes to digital expense and invoice management, launching a multi-product SAP Concur program that later included SAP Concur Invoice Capture as a core element of its AP Automation strategy. The University of Alabama consolidated travel, expense and invoice workflows under SAP Concur to establish a single platform for spend visibility and control across campus operations.
The deployment encompassed Concur Expense, Concur Travel, Concur Invoice and later Invoice Capture, alongside Concur Request, Concur Detect, ExpenseIt and Concur Triplink to standardize capture, routing and approvals. SAP Concur Invoice Capture was used to apply OCR-based invoice ingestion to Concur Invoice, eliminating manual hand-keying and enabling electronic document processing and automated workflow routing consistent with AP Automation functional patterns.
Operational coverage extended across Procurement Services, Accounts Payable, P-card administration and faculty and staff users, with an initial blitz-style rollout targeting non-PO and direct payment purchases to address the highest volume of transactions. Invoice Capture went live as part of the phased enhancements to the Concur suite, and Concur Detect was enabled to automate front-end audit checks and surface duplicate or high-risk items for focused review.
Governance and rollout controls included mandatory online or in-person training as a gate for system access, unified invoice and expense workflows to simplify approver actions, and centralized policy enforcement so that universal policy checks occur at submission. The implementation emphasized process standardization, electronic document upload and a single approval workflow reused across Concur Expense and Concur Invoice to reduce manual routing and improve compliance.
Outcomes reported by the university were faster reimbursements with average payment in about 2.5 days, digitizing PO invoices which cut processing time for those transactions in half, increased card spend from approximately 25 million dollars to 68 million dollars by 2019, reallocation of 3 to 4 FTEs to higher-value functions, improved spend visibility and stronger front-end compliance through Concur Detect, and continuity of operations during the COVID-19 remote work transition.
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Banking and Financial Services | 5903 | $2.5B | United States | SAP | SAP Concur Invoice Capture | AP Automation | 2021 | n/a |
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Buyer Intent: Companies Evaluating SAP Concur Invoice Capture
ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating SAP Concur Invoice Capture. Gain ongoing access to real-time prospects and uncover hidden opportunities. Companies Actively Evaluating SAP Concur Invoice Capture for AP Automation include:
- Gonzaga University, a United States based Education organization with 1300 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
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FAQ - APPS RUN THE WORLD SAP Concur Invoice Capture Coverage
SAP Concur Invoice Capture is a AP Automation solution from SAP.
Companies worldwide use SAP Concur Invoice Capture, from small firms to large enterprises across 21+ industries.
Organizations such as Wintrust Financial Corporation, Mitel, The University of Alabama, A+E Global Media and Gonzaga University are recorded users of
SAP Concur Invoice Capture for AP Automation.
Companies using SAP Concur Invoice Capture are most concentrated in Banking and Financial Services, Professional Services and Education, with adoption spanning over 21 industries.
Companies using SAP Concur Invoice Capture are most concentrated in United States and Canada, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of SAP Concur Invoice Capture across Americas, EMEA, and APAC.
Companies using SAP Concur Invoice Capture range from small businesses with 0-100 employees - 0%, to mid-sized firms with 101-1,000 employees - 16.67%, large organizations with 1,001-10,000 employees - 83.33%, and global enterprises with 10,000+ employees - 0%.
Customers of SAP Concur Invoice Capture include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified SAP Concur Invoice Capture customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of AP Automation.