List of SAP HCM - ESS/MSS Customers
Walldorf, 69190,
Germany
Since 2010, our global team of researchers has been studying SAP HCM - ESS/MSS customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased SAP HCM - ESS/MSS for Employee Self Service from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using SAP HCM - ESS/MSS for Employee Self Service include: Agravis Raiffeisen, a Germany based Consumer Packaged Goods organisation with 6853 employees and revenues of $9.00 billion, B.A.D Gesundheitsvorsorge Und Sicherheitstechnik Germany, a Germany based Healthcare organisation with 3700 employees and revenues of $260.0 million, uMngeni-uThukela Water, a South Africa based Utilities organisation with 1343 employees and revenues of $259.0 million, Insta Elektro, a Germany based Manufacturing organisation with 550 employees and revenues of $180.0 million and many others.
Contact us if you need a completed and verified list of companies using SAP HCM - ESS/MSS, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Agravis Raiffeisen | Consumer Packaged Goods | 6853 | $9.0B | Germany | SAP | SAP HCM - ESS/MSS | Employee Self Service | 2021 | Lm Consulting |
In 2021, Agravis Raiffeisen implemented SAP HCM - ESS/MSS as part of a broad SAP HCM program covering payroll, time management and organizational management. The Employee Self Service implementation included both Employee Self Service and Manager Self Service scenarios, targeted to consolidate HR processes across the group's German operations.
Configuration emphasized standard SAP HCM functional modules, including payroll configuration, time recording workflows, organizational structure maintenance, and self-service transaction templates for leave requests, approvals and personnel data updates. The SAP HCM - ESS/MSS rollout leveraged ESS and MSS capabilities to provide role-based interfaces for employees and managers and to automate approval routing for time and absence processes.
Lm Consulting acted as the system integrator for the program, responsible for configuration, testing and phased rollout activities. Operational coverage encompassed HR and payroll teams, line managers and employees across multiple business units in Germany, with implemented sites moved to consolidated HR process handling.
ESS/MSS scenarios were piloted in August and September 2021, and payroll rollouts were completed in January 2024. The program delivered consolidated HR processes and Agravis reported 100% error-free payroll at implemented sites.
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B.A.D Gesundheitsvorsorge Und Sicherheitstechnik Germany | Healthcare | 3700 | $260M | Germany | SAP | SAP HCM - ESS/MSS | Employee Self Service | 2022 | ACTivate HR Canada |
In 2022, B.A.D Gesundheitsvorsorge Und Sicherheitstechnik Germany implemented SAP HCM - ESS/MSS as Employee Self Service to digitize HR workflows across its German operations. The initiative introduced an SAP Fiori based Employee Self Service and Manager Self Service layer to centralize employee interactions and manager approvals within HR operations.
SAP HCM - ESS/MSS was configured to support core self service capabilities, specifically electronic leave requests, time capture and corrections, and payslip and certificate retrieval. The deployment leveraged SAP Fiori user interfaces for role based ESS and MSS experiences, and implemented workflow driven approval paths and time management correction forms consistent with Employee Self Service functional patterns.
The solution architecture connected the Fiori front end to the central SAP HCM system for master data, time recording, and payroll document access, consolidating HR records in the central SAP HCM environment. Integrations emphasized synchronous lookups and document retrieval from the SAP HCM store, maintaining a single source of truth for employee and payroll artifacts within the Employee Self Service footprint.
The initial implementation engagement was delivered with ACTivate HR Canada, followed by go live and a hypercare period, after which ongoing support was transitioned to ActivateHR mindsquare. Governance changes included establishing manager approval workflows in MSS, centralizing HR data entry through ESS, and instituting support and escalation during hypercare to stabilize processes.
Post implementation outcomes reported by the organization included faster approvals, reduced paper based HR processes, and consolidated HR data in the central SAP HCM system. The project maintained a focused scope on HR operations in Germany, aligning SAP HCM - ESS/MSS with employee and manager self service processes without introducing additional third party application layers.
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Insta Elektro | Manufacturing | 550 | $180M | Germany | SAP | SAP HCM - ESS/MSS | Employee Self Service | 2023 | NTT DATA Business Solutions |
In 2023, Insta Elektro implemented SAP HCM - ESS/MSS as part of an SAP S/4HANA conversion delivered by NTT DATA Business Solutions in Germany. The deployment targeted Employee Self Service capabilities and SAP Fiori self-services to move HR self-service transactions into the consolidated SAP landscape.
The SAP HCM - ESS/MSS implementation centralized employee and manager self-service workflows, replatforming transactional HR activities into the SAP environment to reduce manual processing. Functional configuration emphasized ESS transaction handling and MSS approval flows, with Fiori UI elements introduced to improve usability and replace paper based forms.
Integration tied the ESS/MSS layer directly into the S/4HANA core, aligning HR process orchestration across Insta Elektro's German operations and manufacturing sites. Governance changes standardized approval workflows and centralized HR process control under the SAP HCM footprint, and the case study explicitly notes that the project consolidated the system core, improved usability via SAP Fiori, and reduced paper and manual effort by moving HR self-service transactions into the SAP landscape.
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Utilities | 1343 | $259M | South Africa | SAP | SAP HCM - ESS/MSS | Employee Self Service | 2015 | n/a |
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