List of SAP S/4 HANA IS-U Customers
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Since 2010, our global team of researchers has been studying SAP S/4 HANA IS-U customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased SAP S/4 HANA IS-U for ERP Financial from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using SAP S/4 HANA IS-U for ERP Financial include: ENGIE, a France based Utilities organisation with 96454 employees and revenues of $85.78 billion, Duke Energy, a United States based Utilities organisation with 26413 employees and revenues of $30.36 billion, Edison International, a United States based Utilities organisation with 13003 employees and revenues of $14.90 billion, AEW Energie, a Switzerland based Utilities organisation with 300 employees and revenues of $50.0 million and many others.
Contact us if you need a completed and verified list of companies using SAP S/4 HANA IS-U, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The SAP S/4 HANA IS-U customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight | Insight Source |
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AEW Energie | Utilities | 300 | $50M | Switzerland | SAP | SAP S/4 HANA IS-U | ERP Financial | 2019 | Aveniq | In 2019, AEW Energie implemented SAP S/4 HANA IS-U as the cornerstone of an SAP S/4HANA Utilities initiative, with the implementation scoped to ERP Financial processes and utilities industry operations. The SAP S/4 HANA IS-U deployment was executed in collaboration with SI Aveniq and combined core finance, logistics and utilities capabilities on an integrated S/4HANA platform. The program began as a greenfield transformation but transitioned to an expanded brownfield approach after the concept phase, to preserve existing IS-U optimizations. Aveniq delivered a solution concept to transfer SAP IS-U with selected optimizations and a dedicated data migration, technically migrated customer-specific in-house developments from the ECC system, and rebuilt the existing SAP CRM on a HANA database to the current release. Functional modules and capabilities implemented include the SAP S/4 HANA IS-U industry module, a fully integrated SAP CRM on HANA, SAP Fiori apps for energy industry processes, and SAP Analytics Cloud for redesigned reporting. The project applied procedural and data technology spring cleaning to streamline IS-U processes prior to migration, updated e-bill to the latest release including a full switch to QR bills in accounts receivable management, and adjusted reports for improved user experience in S/4HANA Utilities. Integrations and operational coverage centered on a unified S/4HANA core and utilities stack with CRM integration on HANA, and dedicated data migration routines for customer master and billing data. The rollout included close cooperation between AEW Energie and Aveniq teams, identification of over 80 optimization opportunities with 60 implemented during the project, and an activation milestone at the end of January 2022 followed by an extended hypercare phase through the end of May 2022. Governance and knowledge transfer were formalized through joint process reviews and a train the trainer program for SAP Analytics Cloud, enabling AEW personnel to create, expand and maintain reports independently. The resulting environment is a future-oriented SAP S/4HANA Utilities installation with cleaned and migrated customer data, a modern SAP CRM on HANA, new SAP Fiori apps, and reporting centralized on SAP Analytics Cloud. | |
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Duke Energy | Utilities | 26413 | $30.4B | United States | SAP | SAP S/4 HANA IS-U | ERP Financial | 2018 | n/a | In 2018 Duke Energy initiated implementation of SAP S/4 HANA IS-U as its ERP Financial platform, launching a multi-year program to consolidate billing and finance functions. The program progressed through staged configuration and testing and culminated in an April 2021 go live that was shared with the utility S 4 community as part of ongoing knowledge exchange. SAP S/4 HANA IS-U was configured to support utility specific meter to cash workflows and core financial accounting, including contract accounts receivable, billing and invoicing, tariff and rate handling, and revenue accounting. The implementation emphasized S 4 data model configuration, master data harmonization, and transaction orchestration to align billing events with general ledger posting and regulatory reporting requirements. Operational integrations focused on linking billing and billing event streams to customer service intake and energy data flows, while financial ledgers and receivables were centralized in the SAP S/4 HANA IS-U environment. The deployment covered finance, customer service, and metering related business functions within Duke Energy, providing a unified ERP Financial backbone for utility operations. Governance combined centralized configuration control with cross functional process ownership, and the rollout included community level communication through the S 4 group to capture lessons learned. One stated outcome from the program was advancing customer experience through the move to SAP S/4 HANA, reflecting a focus on synchronized billing and customer service processes enabled by the SAP S/4 HANA IS-U implementation. | |
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Edison International | Utilities | 13003 | $14.9B | United States | SAP | SAP S/4 HANA IS-U | ERP Financial | 2019 | n/a | In 2019 Edison International implemented SAP S/4 HANA IS-U as its ERP Financial platform to support Southern California Edison operations in the Los Angeles Metropolitan Area. The SAP S/4 HANA IS-U deployment was positioned to consolidate utility billing and core financial management under a single ERP Financial instance, aligning billing and finance workflows with industry-specific transaction models. The implementation configured SAP S/4 HANA IS-U financial modules and industry-specific capabilities, including billing and contract account management, meter-to-cash orchestration, and core ledger and accounts receivable workflows typical of utility ERP Financial deployments. The project also incorporated customer engagement workflows through SAP C4C, establishing SAP S/4 HANA IS-U and C4C as connected front-office and back-office components for customer billing and service order resolution. Integrations centered on the SAP S/4 HANA IS-U to SAP C4C connection to synchronize account, contract, and service order data for customer care and billing accuracy. Operational coverage included corporate finance, billing operations, and customer service functions within Southern California Edison, enabling end-to-end transaction flow from customer interaction through financial posting. Governance and rollout began in July 2019 and proceeded with a cross-functional program structure, emphasizing process standardization, change control, and staged activation of billing and finance capabilities. Implementation governance focused on aligning utility-specific business processes with SAP S/4 HANA IS-U configuration and coordinating cutover of meter-to-cash and customer-facing processes with SAP C4C integration. | |
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Utilities | 96454 | $85.8B | France | SAP | SAP S/4 HANA IS-U | ERP Financial | 2022 | Tata Consultancy Services (TCS) |
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