List of SAP Syclo Customers
SAP
Dietmar-Hopp-Allee 16,
Walldorf, 69190,
Germany
Walldorf, 69190,
Germany
49 6 2277-47474
Professional Services
110650
$42.3B
Since 2010, our global team of researchers has been studying SAP Syclo customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased SAP Syclo for Apps Development from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using SAP Syclo for Apps Development include: Cintas, a United States based Retail organisation with 46500 employees and revenues of $9.60 billion, Dyson, a Singapore based Manufacturing organisation with 14000 employees and revenues of $8.88 billion, Freeport‑McMoRan, a United States based Oil, Gas and Chemicals organisation with 28500 employees and revenues of $7.58 billion, Southern Water, a United Kingdom based Utilities organisation with 2610 employees and revenues of $1.13 billion, Business Integra, a United States based Professional Services organisation with 500 employees and revenues of $60.0 million and many others.
Contact us if you need a completed and verified list of companies using SAP Syclo, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the CRM software purchases.
The SAP Syclo customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of CRM software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Business Integra | Professional Services | 500 | $60M | United States | SAP | SAP Syclo | Apps Development | 2014 | n/a |
In 2014 Business Integra implemented SAP Syclo for Apps Development to deliver mobile application lifecycle services for Maximo 7.x. The engagement used a formal software development life cycle methodology to develop Syclo mobile apps, leveraging PL/SQL and Java J2EE development inside Eclipse IDE for device clients and server-side logic.
Implementation centered on the Syclo Agentry Platform, with configuration and customization carried out against Maximo 7.x mobile workflows. Work included Agentry form and script customization, application packaging for mobile installs, and report integration workstreams led by internal mobile and reports developers.
Operational integrations explicitly included Maximo 7.x and SOTi Mobile Device Management, with SOTi used to monitor mobile devices, deploy application installs and updates, and provide help desk support. The scope covered mobile device fleet management and application lifecycle operations rather than broader enterprise ERP modules.
Governance enforced SDLC processes and standards, and the program guided mobile and reports developers on best practice implementation and requirements gathering. Day to day support responsibilities included application deployment orchestration via SOTi MDM and first line help desk triage for mobile users.
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Cintas | Retail | 46500 | $9.6B | United States | SAP | SAP Syclo | Apps Development | 2014 | n/a |
In 2014, Cintas implemented SAP Syclo Service Manager App (Agentry) using SAP Syclo as part of its Apps Development efforts. The deployment targeted Android field devices and focused on service operations for field technicians and onsite maintenance functions across the organization.
The implementation used the Agentry framework on Android with an Agentry client connecting to SAP Mobile Platform middleware and SAP CRM backend to address added requirements. Configuration emphasized service order processing, asset and parts data capture, and work confirmation workflows, leveraging Agentry application modeling and device-level logic to handle intermittent connectivity.
The integration architecture centralized business logic on SAP Mobile Platform to mediate between mobile clients and SAP CRM, enabling secure session management and transaction queuing on devices. Rollout and governance centered on staged mobile provisioning, Agentry package management, application version control, and alignment of mobile workflows with service operations processes.
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Dyson | Manufacturing | 14000 | $8.9B | Singapore | SAP | SAP Syclo | Apps Development | 2013 | n/a |
In 2013, Dyson implemented SAP Syclo as part of a broader SAP CRM implementation to support Marketing, Sales and Service, categorized under Apps Development. The engagement is described as a unique multi-market CRM project that used SAP Syclo to deliver mobile and field service capabilities alongside core CRM processes.
The implementation covered core CRM functional modules for marketing campaign orchestration, sales force automation, and service management, with explicit configuration for mobile workforce enablement using SAP Syclo. Platform components included integration points with SAP SUP for mobile synchronization and MRS for resource scheduling, reflecting a configuration that balanced central CRM process logic with mobile-first field execution.
Integration architecture tied SAP CRM and SAP Syclo to SAP ECC for transactional and master data flows, and to external digital commerce and content platforms including Sitecore and Magento. The program also incorporated marketplace and channel integrations with Rakuten, AU post and Yahoo, plus other third party systems, to support market-specific ordering and fulfillment across GB&I, US, CA, Australia and Japan.
Deployment and governance emphasized phased regional rollout and centralized process governance, with cross-functional ownership across marketing, sales and service teams. Change management measures included standardized CRM process definitions, data governance for shared master records, and operational sequencing to align mobile field operations with back office ERP and commerce systems.
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Freeport‑McMoRan | Oil, Gas and Chemicals | 28500 | $7.6B | United States | SAP | SAP Syclo | Apps Development | 2016 | n/a |
In 2016 Freeport-McMoRan implemented SAP Syclo as a strategic Apps Development initiative to extend mobile field capabilities across its global supply chain and maintenance operations. The deployment aimed to instrument field work execution and supply chain transactions on mobile devices to support the companys geographically diverse mining sites and corporate supply chain organization.
SAP Syclo was configured to deliver core mobile workflows aligned to inventory transactions, warehouse task execution, work order and inspection capture, and customs form completion, reflecting typical mobile application capabilities for the category. The implementation emphasized offline data capture with controlled synchronization to enterprise systems, and the SAP Syclo deployment was integrated with enterprise reporting and data enrichment processes to support Business Objects driven analytics.
Integrations were explicitly implemented to connect SAP Syclo with SAP MM, SAP RLM, SAP GTS, Vertex, Ariba, CAS, ORAS and Business Objects reporting, enabling end to end information flow across Procurement, Inventory Management, Warehouse Management, Transportation and Customs functions. Operational coverage included support and guidance to regional Global Supply Chain organizations in North America, South America, Africa, Asia and Europe, with field users at site locations submitting transactions that fed centralized supply chain analysis and reporting.
Governance and operational processes were structured around a centralized support and triage model for tickets related to Business Objects reporting and multiple SAP modules, along with functional administration responsibilities for Vertex and SAP GTS tax and tariff configurations. The program established a reporting and data liaison role to maintain data models, universe design and advanced Business Objects reporting, and it incorporated process controls to align supply chain workflows with company compliance requirements and regional site operations.
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Southern Water | Utilities | 2610 | $1.1B | United Kingdom | SAP | SAP Syclo | Apps Development | 2013 | n/a |
In 2013 Southern Water implemented SAP Syclo as part of an Apps Development initiative to support its Work and Asset Management programme. The engagement spanned through to 2017 with a project manager and technical lead responsible for integration, mobile deployment and device asset management across field operations.
The SAP Syclo deployment focused on SAP SMP Syclo integration with SAP ECC and Ellipse, and configuration of mobile workflows aligned to Work Manager requirements for field crews. The programme captured requirements for Work Manager, MGIS and Lone Worker replacement solutions, and delivered the Geofield MGIS mobile application as a primary field data capture and GIS-enabled work execution tool.
Integrations were explicit and multi-system, linking SAP Syclo to corporate reporting systems DG2, DG3 and DG5, BOGIS, CSMS and upstream asset registers in Ellipse, while the Orbis Lone Worker solution was implemented to support safety workflows. Mobile device management and provisioning used O365 alongside SAP Afaria and Airwatch to manage smartphones and ruggedised tablets deployed to approximately 750 end users and to third party contractors across three counties.
Governance and rollout were delivered as a managed programme, covering supplier coordination, staged mobile deployments, transition of systems and processes into business as usual, and device asset management. The implementation emphasized stability and seamless integration with the current IT landscape and security, while minimizing disruption to business as usual for field operations and asset management.
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| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
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FAQ - APPS RUN THE WORLD SAP Syclo Coverage
SAP Syclo is a Apps Development solution from SAP.
Companies worldwide use SAP Syclo, from small firms to large enterprises across 21+ industries.
Organizations such as Cintas, Dyson, Freeport‑McMoRan, Southern Water and Business Integra are recorded users of
SAP Syclo for Apps Development.
Companies using SAP Syclo are most concentrated in Retail, Manufacturing and Oil, Gas and Chemicals, with adoption spanning over 21 industries.
Companies using SAP Syclo are most concentrated in United States, Singapore and United Kingdom, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of SAP Syclo across Americas, EMEA, and APAC.
Companies using SAP Syclo range from small businesses with 0-100 employees - 0%, to mid-sized firms with 101-1,000 employees - 20%, large organizations with 1,001-10,000 employees - 20%, and global enterprises with 10,000+ employees - 60%.
Customers of SAP Syclo include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified SAP Syclo customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Apps Development.