List of SAP Syclo Customers
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Since 2010, our global team of researchers has been studying SAP Syclo customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased SAP Syclo for Apps Development from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using SAP Syclo for Apps Development include: Cintas, a United States based Retail organisation with 46500 employees and revenues of $9.60 billion, Dyson, a Singapore based Manufacturing organisation with 14000 employees and revenues of $8.88 billion, Freeport‑McMoRan, a United States based Oil, Gas and Chemicals organisation with 28500 employees and revenues of $7.58 billion, Southern Water, a United Kingdom based Utilities organisation with 2610 employees and revenues of $1.13 billion, Business Integra, a United States based Professional Services organisation with 500 employees and revenues of $60.0 million and many others.
Contact us if you need a completed and verified list of companies using SAP Syclo, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the CRM software purchases.
The SAP Syclo customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of CRM software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight | Insight Source |
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Business Integra | Professional Services | 500 | $60M | United States | SAP | SAP Syclo | Apps Development | 2014 | n/a | In 2014 Business Integra implemented SAP Syclo for Apps Development to deliver mobile application lifecycle services for Maximo 7.x. The engagement used a formal software development life cycle methodology to develop Syclo mobile apps, leveraging PL/SQL and Java J2EE development inside Eclipse IDE for device clients and server-side logic. Implementation centered on the Syclo Agentry Platform, with configuration and customization carried out against Maximo 7.x mobile workflows. Work included Agentry form and script customization, application packaging for mobile installs, and report integration workstreams led by internal mobile and reports developers. Operational integrations explicitly included Maximo 7.x and SOTi Mobile Device Management, with SOTi used to monitor mobile devices, deploy application installs and updates, and provide help desk support. The scope covered mobile device fleet management and application lifecycle operations rather than broader enterprise ERP modules. Governance enforced SDLC processes and standards, and the program guided mobile and reports developers on best practice implementation and requirements gathering. Day to day support responsibilities included application deployment orchestration via SOTi MDM and first line help desk triage for mobile users. | |
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Cintas | Retail | 46500 | $9.6B | United States | SAP | SAP Syclo | Apps Development | 2014 | n/a | In 2014, Cintas implemented SAP Syclo Service Manager App (Agentry) using SAP Syclo as part of its Apps Development efforts. The deployment targeted Android field devices and focused on service operations for field technicians and onsite maintenance functions across the organization. The implementation used the Agentry framework on Android with an Agentry client connecting to SAP Mobile Platform middleware and SAP CRM backend to address added requirements. Configuration emphasized service order processing, asset and parts data capture, and work confirmation workflows, leveraging Agentry application modeling and device-level logic to handle intermittent connectivity. The integration architecture centralized business logic on SAP Mobile Platform to mediate between mobile clients and SAP CRM, enabling secure session management and transaction queuing on devices. Rollout and governance centered on staged mobile provisioning, Agentry package management, application version control, and alignment of mobile workflows with service operations processes. | |
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Dyson | Manufacturing | 14000 | $8.9B | Singapore | SAP | SAP Syclo | Apps Development | 2013 | n/a | In 2013, Dyson implemented SAP Syclo as part of a broader SAP CRM implementation to support Marketing, Sales and Service, categorized under Apps Development. The engagement is described as a unique multi-market CRM project that used SAP Syclo to deliver mobile and field service capabilities alongside core CRM processes. The implementation covered core CRM functional modules for marketing campaign orchestration, sales force automation, and service management, with explicit configuration for mobile workforce enablement using SAP Syclo. Platform components included integration points with SAP SUP for mobile synchronization and MRS for resource scheduling, reflecting a configuration that balanced central CRM process logic with mobile-first field execution. Integration architecture tied SAP CRM and SAP Syclo to SAP ECC for transactional and master data flows, and to external digital commerce and content platforms including Sitecore and Magento. The program also incorporated marketplace and channel integrations with Rakuten, AU post and Yahoo, plus other third party systems, to support market-specific ordering and fulfillment across GB&I, US, CA, Australia and Japan. Deployment and governance emphasized phased regional rollout and centralized process governance, with cross-functional ownership across marketing, sales and service teams. Change management measures included standardized CRM process definitions, data governance for shared master records, and operational sequencing to align mobile field operations with back office ERP and commerce systems. | |
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Oil, Gas and Chemicals | 28500 | $7.6B | United States | SAP | SAP Syclo | Apps Development | 2016 | n/a |
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Utilities | 2610 | $1.1B | United Kingdom | SAP | SAP Syclo | Apps Development | 2013 | n/a |
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Buyer Intent: Companies Evaluating SAP Syclo
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