List of SatisMeter Customers
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Since 2010, our global team of researchers has been studying SatisMeter customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased SatisMeter for Survey and Questionnaire from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using SatisMeter for Survey and Questionnaire include: Productboard, a United States based Professional Services organisation with 500 employees and revenues of $261.0 million, AdRoll, a United States based Professional Services organisation with 435 employees and revenues of $140.0 million, nousDECOR, a United States based Retail organisation with 440 employees and revenues of $136.0 million, Letyshops Hungary, a Hungary based Media organisation with 10 employees and revenues of $52.0 million, Mailjet France, a France based Communications organisation with 22 employees and revenues of $44.0 million and many others.
Contact us if you need a completed and verified list of companies using SatisMeter, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The SatisMeter customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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99.Co Indonesia | Construction and Real Estate | 120 | $10M | Indonesia | SatisMeter | SatisMeter | Survey and Questionnaire | 2018 | n/a |
In 2018, 99.Co Indonesia deployed SatisMeter on their public website as a web-first feedback solution in the Survey and Questionnaire category. The implementation positioned SatisMeter as an embedded site survey engine to capture on-site user feedback and session-level responses from prospective renters and buyers visiting the portal.
The deployment used SatisMeter’s standard web embed and survey scripting to deliver targeted question flows, likely including NPS and short-form satisfaction questions, configurable sampling rules, and real-time dashboards for response analysis. Configuration focused on front-end widget placement, trigger conditions tied to user behaviors, and template-driven questionnaires to support iterative adjustments to question logic and audience targeting.
Operational scope centered on the website experience and customer experience workflows, with primary consumers in product management, customer support, and marketing responsible for reviewing feedback. Governance emphasized survey cadence, question ownership, and a feedback review process to route insights into product and UX refinement cycles, while the architecture relied on a SaaS delivery model with client side embedding and vendor-hosted analytics for centralized reporting.
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AdRoll | Professional Services | 435 | $140M | United States | SatisMeter | SatisMeter | Survey and Questionnaire | 2015 | n/a |
In 2015, AdRoll implemented SatisMeter on its public website. SatisMeter is a Survey and Questionnaire application deployed to collect visitor feedback and measure customer sentiment. The implementation supported business functions including product, customer success, and marketing by instrumenting site-level feedback capture.
Deployment was executed via web instrumentation, embedding SatisMeter survey widgets and event-based triggers to present targeted questionnaires to site visitors. Configuration focused on survey cadence, response sampling, and front-end placement to align with customer experience workflows, with responses routed to AdRoll teams for analysis. Operational governance was managed within product and customer-facing teams to control survey targeting and cadence while maintaining a site-wide implementation footprint.
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Alex Macwilliam - West | Healthcare | 10 | $1M | United States | SatisMeter | SatisMeter | Survey and Questionnaire | 2021 | n/a |
In 2021, Vero Home Sales deployed SatisMeter as an on-site customer feedback tool on its public website. The SatisMeter deployment sits squarely in the Survey and Questionnaire category and is implemented as an embedded browser widget to capture user feedback during web sessions. For this 10 employee United States healthcare organization the implementation emphasizes lightweight client-side instrumentation, capturing common survey constructs such as NPS, CSAT and open text responses and routing those responses into the SatisMeter cloud analytics console.
Configuration work focused on site level triggers and simple segmentation to present surveys at defined customer touchpoints, with administrative controls assigned to the small internal team. Operational scope is confined to the public website and customer facing digital flows, affecting customer experience and front line sales engagement functions, while survey administration, response review and basic workflow routing are managed through the SatisMeter dashboard.
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Arris Realty | Construction and Real Estate | 10 | $1M | United States | SatisMeter | SatisMeter | Survey and Questionnaire | 2023 | n/a |
In 2023, Arris Realty implemented SatisMeter on their website. SatisMeter is deployed as a Survey and Questionnaire application to capture onsite visitor feedback and lead sentiment through embedded survey widgets on the public site.
The implementation uses SatisMeter's web hosted inpage deployment to present short questionnaires and conditional question flows, with configuration oriented toward NPS and CSAT style feedback and custom form logic. Collected responses are surfaced in a centralized response dashboard for monitoring and manual follow up, supporting sales, leasing, and customer support workflows within the ten person firm. Governance focuses on straightforward triage and review processes managed by the owner and operations staff, with survey instrumentation maintained through the website front end and periodic review cycles to manage response handling.
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Beatly | Professional Services | 15 | $2M | Sweden | SatisMeter | SatisMeter | Survey and Questionnaire | 2017 | n/a |
In 2017, Beatly implemented SatisMeter on their website to capture customer feedback, embedding SatisMeter as a web-facing survey tool in the Survey and Questionnaire category. Beatly implemented SatisMeter to support client experience and product teams, using on-site surveys to collect structured responses from site visitors and customers as part of their customer feedback workflow.
The deployment is web-embedded, driven by a client-side SatisMeter snippet that delivers intercept and inline survey experiences, consistent with Survey and Questionnaire functionality such as NPS and CSAT-style templates, targeted survey triggers, and response collection. Configuration focused on survey templates, audience targeting rules, and dashboarding for response review, with survey data routed to internal teams for follow-up and product feedback loops. Governance and operational ownership were kept within Beatly
s client-facing functions, with phased rollouts on the website and ongoing tuning of survey triggers and question sets to align with their professional services workflows.
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Construction and Real Estate | 10 | $1M | United States | SatisMeter | SatisMeter | Survey and Questionnaire | 2020 | n/a |
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Non Profit | 51 | $3M | United Kingdom | SatisMeter | SatisMeter | Survey and Questionnaire | 2019 | n/a |
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Construction and Real Estate | 10 | $1M | United States | SatisMeter | SatisMeter | Survey and Questionnaire | 2020 | n/a |
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Banking and Financial Services | 60 | $6M | United States | SatisMeter | SatisMeter | Survey and Questionnaire | 2017 | n/a |
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Professional Services | 43 | $8M | United States | SatisMeter | SatisMeter | Survey and Questionnaire | 2020 | n/a |
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