List of ScreenMeet Customers
Screen Meet
50 Fremont St,
San Francisco, 94105, CA,
United States
San Francisco, 94105, CA,
United States
1 865-657-8408
Professional Services
50
$5M
Since 2010, our global team of researchers has been studying ScreenMeet customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased ScreenMeet for Customer Support from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using ScreenMeet for Customer Support include: Dell India, a India based Manufacturing organisation with 10000 employees and revenues of $1.50 billion, Questrade, a Canada based Banking and Financial Services organisation with 2500 employees and revenues of $1.20 billion, Zenni Optical, a United States based Manufacturing organisation with 1250 employees and revenues of $400.0 million, Penningtons Canada, a Canada based Retail organisation with 1500 employees and revenues of $130.0 million, Blue Cross Blue Shield of Arizona Advantage, a United States based Insurance organisation with 200 employees and revenues of $100.0 million and many others.
Contact us if you need a completed and verified list of companies using ScreenMeet, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The ScreenMeet customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Abu Dhabi Housing Authority | Government | 500 | $65M | United Arab Emirates | ScreenMeet | ScreenMeet | Customer Support | 2025 | n/a |
In 2025, Abu Dhabi Housing Authority deployed ScreenMeet as a Customer Support application on its public website. The implementation places ScreenMeet as an embedded, web‑session interface to enable in‑browser remote assistance for citizens engaging with housing services online, incorporating live screen sharing and co‑browsing style support workflows.
ScreenMeet is surfaced through web contact points and agent consoles to handle live session initiation, agent-led troubleshooting, and session capture for audit and review consistent with Customer Support functional terminology. Operational scope is focused on citizen-facing service channels and web support teams within the Authority, with governance and access control arrangements aligned to public sector requirements for managing remote support sessions.
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Blue Cross Blue Shield of Arizona Advantage | Insurance | 200 | $100M | United States | ScreenMeet | ScreenMeet | Customer Support | 2024 | n/a |
In 2024, Blue Cross Blue Shield of Arizona Advantage deployed ScreenMeet on its Medicare Advantage website to enable online member assistance, using ScreenMeet as a Customer Support application for real time web channel engagement. The implementation is focused on the medicare/medicare-advantage web property and aims to provide direct digital assistance to members navigating benefit information and enrollment pages.
ScreenMeet was configured to deliver core Customer Support capabilities typical of real time assistance platforms, including co-browsing, screen sharing, agent driven session controls, and session recording for auditability. The ScreenMeet deployment was implemented as a browser based support layer that agents invoke during live member interactions, aligning with standard contact center workflows for web escalations and assisted digital sessions.
Operational coverage centers on member services and digital support teams supporting Medicare Advantage inquiries, with access provisioned through role based controls and session logging to support compliance and recordkeeping. Governance and agent workflow adjustments emphasized standardized session initiation, consent capture, and secure handling of member information while supporting the web channel as the primary touchpoint for assisted member engagements.
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Dell India | Manufacturing | 10000 | $1.5B | India | ScreenMeet | ScreenMeet | Customer Support | 2022 | n/a |
In 2022, Dell India implemented ScreenMeet on its public website to extend Customer Support capabilities and provide real time web assisted troubleshooting. The deployment targets Dell India customer service and technical support teams, embedding ScreenMeet session initiation directly into website support flows to enable live agent intervention without requiring separate downloads.
The ScreenMeet implementation emphasizes customer support functionality typical of the Customer Support category, including remote assistance workflows, screen sharing, cobrowsing, in session agent controls, and session logging for auditability. Configuration focused on agent facing consoles, web based session join flows, and role based access to control which support agents can initiate or accept sessions.
Integration work centered on the website integration point, placing ScreenMeet call to action and session initiation inside existing web support pages and chat entry points, enabling customers to escalate from self service into a live ScreenMeet session. Operational coverage is scoped to Dell India online support channels, with routing of sessions to designated support queues managed by the customer service organization.
Governance and rollout were structured around phased enablement across support teams, agent training on consent driven remote assistance, and administrative controls for session permissions and data retention. The implementation establishes Dell India ScreenMeet Customer Support as a web embedded live support layer for customer service and technical support, with configuration and governance aligned to online support operations.
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Joor | Communications | 10 | $1M | United States | ScreenMeet | ScreenMeet | Customer Support | 2021 | n/a |
In 2021, Joor implemented ScreenMeet on its public website to provide web based customer assistance. Joor is a communications company with 10 employees and the deployment targets Customer Support workflows.
The ScreenMeet implementation embeds a web session launcher into customer touchpoints, enabling browser based session initiation, live screen sharing and cobrowsing between agents and customers. Configuration emphasizes agent session handling and real time troubleshooting workflows typical for Customer Support applications.
Architecturally the deployment follows a SaaS delivered model, with the ScreenMeet client invoked from the website and sessions managed in the vendor cloud to minimize on premises footprint. Operational scope is focused on customer facing functions such as support and customer success, and on integrating live assisted resolution into existing web workflows.
Governance centers on access controls, session consent and agent operational procedures to route inbound web support requests. The ScreenMeet installation on the website centralizes web based support sessions and provides a lightweight, browser native channel for customer support interactions.
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Penningtons Canada | Retail | 1500 | $130M | Canada | ScreenMeet | ScreenMeet | Customer Support | 2020 | n/a |
In 2020, Penningtons Canada implemented ScreenMeet on its website. Penningtons Canada uses ScreenMeet as a Customer Support application to enable agent-assisted sessions for online shoppers and to support e-commerce customer service workflows. The ScreenMeet deployment is web-embedded, surfacing session initiation inside the consumer storefront to enable live assistance and co-browsing during purchase journeys. This configuration positions ScreenMeet as the primary Customer Support tool for online customer service functions.
The implementation centers on frontline customer service teams and standard support workflows, applying ScreenMeet capabilities typical of Customer Support solutions such as co-browsing, screen sharing, and agent-led troubleshooting during web checkout and product discovery. Operational coverage is focused on the public website serving Penningtons Canada customers, with session controls and session metadata used to structure agent handoffs and support ticket documentation. Governance and process changes include embedding the ScreenMeet interface into web support touchpoints and configuring agent access and session controls to route web-initiated sessions into existing customer service queues.
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Banking and Financial Services | 2500 | $1.2B | Canada | ScreenMeet | ScreenMeet | Customer Support | 2023 | n/a |
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Professional Services | 50 | $5M | United States | ScreenMeet | ScreenMeet | Customer Support | 2020 | n/a |
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Education | 82 | $8M | New Zealand | ScreenMeet | ScreenMeet | Customer Support | 2021 | n/a |
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Manufacturing | 1250 | $400M | United States | ScreenMeet | ScreenMeet | Customer Support | 2022 | n/a |
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Buyer Intent: Companies Evaluating ScreenMeet
ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating ScreenMeet. Gain ongoing access to real-time prospects and uncover hidden opportunities. Companies Actively Evaluating ScreenMeet for Customer Support include:
- Breizh Amerika France, a France based Non Profit organization with 20 Employees
- Travelers, a United States based Insurance company with 34000 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
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FAQ - APPS RUN THE WORLD ScreenMeet Coverage
ScreenMeet is a Customer Support solution from ScreenMeet.
Companies worldwide use ScreenMeet, from small firms to large enterprises across 21+ industries.
Organizations such as Dell India, Questrade, Zenni Optical, Penningtons Canada and Blue Cross Blue Shield of Arizona Advantage are recorded users of
ScreenMeet for Customer Support.
Companies using ScreenMeet are most concentrated in Manufacturing, Banking and Financial Services and Retail, with adoption spanning over 21 industries.
Companies using ScreenMeet are most concentrated in India, Canada and United States, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of ScreenMeet across Americas, EMEA, and APAC.
Companies using ScreenMeet range from small businesses with 0-100 employees - 33.33%, to mid-sized firms with 101-1,000 employees - 22.22%, large organizations with 1,001-10,000 employees - 44.44%, and global enterprises with 10,000+ employees - 0%.
Customers of ScreenMeet include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified ScreenMeet customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Customer Support.