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Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Michelin, an e2open customer evaluated Oracle Transportation Management

List of Selligent by Marigold Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight Insight Source
HEMA Retail 17000 $4.3B Netherlands Marigold Selligent by Marigold Marketing Automation 2024 Springbok In 2024 HEMA implemented Selligent by Marigold as its Marketing Automation platform to build personalized lifecycle and reactivation campaigns for CRM and retention across the Netherlands and neighbouring markets, with system integrator Springbok supporting the deployment. The implementation focused on multi-channel campaign orchestration and data-driven journey orchestration tied to HEMA’s loyalty program. Selligent by Marigold was configured to execute lifecycle segmentation, reactivation workflows, and personalized creative delivery across campaign touchpoints, using behavioral and loyalty signals to inform messaging and timing. Functional capabilities emphasized audience segmentation, automated journey orchestration, creative personalization, and campaign performance tracking to support retention and win-back use cases. Integrations centered on linking loyalty program data and CRM records to the Marketing Automation environment to create unified customer profiles, enabling cross-channel activation across email, on-site and mobile channels. Operational coverage remained regional, focused on the Netherlands and adjacent markets, and included coordination between marketing, CRM, and loyalty teams for campaign execution and measurement. Governance established cross-functional campaign ownership and operational handoff supported by Springbok, with centralized templates and performance monitoring for rollout control. Per the vendor case study the program reactivated 24% of targeted customers and delivered approximately +17% online revenue while improving click through rates and lowering unsubscribe rates, outcomes tied to the Selligent by Marigold implementation and the loyalty-linked journey strategy.
Hunkemöller Retail 7000 $612M Netherlands Marigold Selligent by Marigold Marketing Automation 2023 Clever Strategy In 2023 Hunkemöller implemented Selligent by Marigold as its email CRM platform within its Marketing Automation program across its pan European retail operations. The decision targeted centralized email campaign management and audience orchestration for marketing and eCommerce teams across multiple country markets. Selligent by Marigold was configured to leverage Smart Audiences and AI driven send time optimization, known as STO, to refine segmentation and automate individualized send time decisions. The implementation included email CRM workflows, Smart Audiences configuration for dynamic segmentation, and STO tuning to reduce message overlap and limit marketing fatigue while improving targeting precision. The rollout was delivered with agency partner Clever Strategy and was scoped to support pan European online performance objectives for orders and revenue. Operational coverage focused on marketing, CRM, and online merchandising teams, aligning campaign execution across regional markets and centralized campaign planning. According to vendor materials the initiative drove meaningful uplifts in orders and revenue, while improving open rates and campaign efficiency and reducing marketing fatigue through STO and Smart Audiences. Governance and operational ownership rested with Hunkemöller marketing leadership and the agency partner for ongoing audience modeling and send time refinement.
Vitacost.Com Retail 10 $1M United States Marigold Selligent by Marigold Marketing Automation 2024 n/a In 2024 Vitacost.Com deployed Selligent by Marigold to support its email marketing and CRM efforts in the United States, using the platform as its Marketing Automation engine for customer-facing campaigns. The Kroger-owned health and wellness retailer implemented Selligent by Marigold to run interactive, kinetic email creative alongside loyalty-segmented messaging, positioning the application as the central tool for campaign orchestration and audience targeting within its marketing organization. The implementation centered on kinetic 'Mystery Sale' emails that revealed discount codes directly in-email, combined with loyalty-segmented messaging workflows to tailor offers by customer segment. Configuration emphasized campaign orchestration and automated segmentation capabilities typical of Marketing Automation platforms, with reusable templates and triggered workflows to support frequent promotional sends and loyalty program communications. According to the vendor case study, these interactive campaigns produced a 31% increase in revenue per email and a 53% increase in click-to-open rates versus prior approaches, outcomes that were used to validate the campaign design and ongoing campaign cadence.
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