List of Serrala Credit Risk Management Customers
Serrala
Sudportal 7,
Norderstedt, 22848,
Germany
Norderstedt, 22848,
Germany
49 40 514808
Professional Services
700
$95M
Since 2010, our global team of researchers has been studying Serrala Credit Risk Management customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Serrala Credit Risk Management for Risk Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Serrala Credit Risk Management for Risk Management include: Merck Group, a Germany based Life Sciences organisation with 62557 employees and revenues of $24.93 billion, Archroma, a Switzerland based Oil, Gas and Chemicals organisation with 5000 employees and revenues of $1.29 billion, Koch Media, a Austria based Media organisation with 800 employees and revenues of $100.0 million and many others.
Contact us if you need a completed and verified list of companies using Serrala Credit Risk Management, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Archroma | Oil, Gas and Chemicals | 5000 | $1.3B | Switzerland | Serrala | Serrala Credit Risk Management | Risk Management | 2015 | n/a |
In 2015, Archroma implemented Serrala Credit Risk Management to centralize credit order release and to formalize exposure decision making across its commercial operations. The Serrala Credit Risk Management deployment sits within the company Risk Management practice and is used to enforce a global credit policy for order release and credit limit decisions.
The implementation configured functional capabilities for credit order release workflows, credit limit exposure calculation and policy based decisioning, overdue reporting and aging analysis for optimization, and enforcement of active payment terms in Europe. The solution also encapsulated process ownership for commissions and rebates, enabling standardized execution of affiliate and agent commission calculations and customer rebate workflows for export business.
Operational scope explicitly covers European operations and export channels, with modules for distributor, agent and customer agreement management to govern commercial terms. The system delivers Sales and group profit reports and a Price report to sales teams, these reports are used to identify where customer pricing adjustments are required to prevent margin dilution due to cost fluctuations.
Governance was structured around a declared process owner for commissions and rebates to ensure consistent execution and best practice across Europe, while credit decision workflows were instrumented to align order release with the global credit policy. Reporting and operational controls were positioned to enable fact based decisions by commercial and credit teams.
Stated operational objectives included producing overdue reports for optimization and reduction of overdue balances and aging structure to meet yearly targets, and ensuring the proper execution of active payment terms and commission and rebate processes in Europe and for export business.
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Koch Media | Media | 800 | $100M | Austria | Serrala | Serrala Credit Risk Management | Risk Management | 2016 | n/a |
In 2016, Koch Media deployed Serrala Credit Risk Management as a Risk Management application to centralize credit operations within finance and credit control. The Serrala Credit Risk Management implementation was positioned to provide a single operational layer for day-to-day credit oversight across the company, delivering a central and quick overview of credit exposure and insurer coverage to operational teams.
The deployment configured functional capabilities typical of credit risk platforms, including credit limit management, insurer connectivity, and operational dashboards for monitoring receivables and insurance-backed limits. Serrala Credit Risk Management was implemented with workflow controls and role-based views for credit approvers and treasury, aligning operational credit decisioning and limit administration within a unified application.
The implementation included a direct technical integration between SAP and the credit insurer, ensuring insurance limits are always up to date within SAP and supporting continuous synchronization of insurer-provided limits into the enterprise ledger. Operational scope emphasized day-to-day business processes in finance and credit control, with governance focused on centralized limit orchestration and standardized update processes to maintain consistent insurer data across SAP and business workflows.
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Merck Group | Life Sciences | 62557 | $24.9B | Germany | Serrala | Serrala Credit Risk Management | Risk Management | 2016 | n/a |
In 2016, Merck Group implemented Serrala Credit Risk Management to automate credit and risk operations. The Serrala Credit Risk Management deployment addressed Risk Management needs across the company's global finance organization, aiming to standardize credit decisioning and receivables control.
The implementation encompassed core credit risk modules including credit limit management, customer risk scoring, exposure monitoring, automated credit decision workflows, and collections orchestration. Configuration emphasized configurable credit rules, policy engines, and workflow automation to reduce manual interventions and enforce consistent credit controls.
Operational scope covered corporate credit, accounts receivable, and treasury teams globally, with the solution embedded in order to cash and receivables process flows to centralize credit controls and exposure monitoring. The deployment supported standard reporting, dispute tracking, and credit exposure visibility across business units in life sciences and performance materials.
Governance changes included centralization of credit policy, standardized approval workflows, and role based controls for credit limit changes. Rollout aligned credit governance and operational workflows across business units to create consistent controls and escalation paths.
Merck Group automated their credit and risk management and improved processes on a global scale. The Serrala Credit Risk Management deployment reinforced centralized Risk Management practices and operational consistency across the finance organization.
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Buyer Intent: Companies Evaluating Serrala Credit Risk Management
ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating Serrala Credit Risk Management. Gain ongoing access to real-time prospects and uncover hidden opportunities. Companies Actively Evaluating Serrala Credit Risk Management for Risk Management include:
- Hg Capital US, a United States based Banking and Financial Services organization with 280 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
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FAQ - APPS RUN THE WORLD Serrala Credit Risk Management Coverage
Serrala Credit Risk Management is a Risk Management solution from Serrala.
Companies worldwide use Serrala Credit Risk Management, from small firms to large enterprises across 21+ industries.
Organizations such as Merck Group, Archroma and Koch Media are recorded users of
Serrala Credit Risk Management for Risk Management.
Companies using Serrala Credit Risk Management are most concentrated in Life Sciences, Oil, Gas and Chemicals and Media, with adoption spanning over 21 industries.
Companies using Serrala Credit Risk Management are most concentrated in Germany, Switzerland and Austria, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Serrala Credit Risk Management across Americas, EMEA, and APAC.
Companies using Serrala Credit Risk Management range from small businesses with 0-100 employees - 0%, to mid-sized firms with 101-1,000 employees - 33.33%, large organizations with 1,001-10,000 employees - 33.33%, and global enterprises with 10,000+ employees - 33.33%.
Customers of Serrala Credit Risk Management include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified Serrala Credit Risk Management customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Risk Management.