List of ServiceM8 Customers
Casuarina, 0811, NT,
Australia
Since 2010, our global team of researchers has been studying ServiceM8 customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased ServiceM8 for Field Service Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using ServiceM8 for Field Service Management include: Onguard Security Solutions, a United States based Professional Services organisation with 25 employees and revenues of $6.0 million, Solargain, a Australia based Professional Services organisation with 50 employees and revenues of $5.0 million, Gas Tech, a United Kingdom based Construction and Real Estate organisation with 27 employees and revenues of $3.0 million, Midway Industrial Doors, a United Kingdom based Construction and Real Estate organisation with 6 employees and revenues of $1.0 million, Aqua Men Services, a Australia based Leisure and Hospitality organisation with 4 employees and revenues of $1.0 million and many others.
Contact us if you need a completed and verified list of companies using ServiceM8, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The ServiceM8 customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Aqua Men Services | Leisure and Hospitality | 4 | $1M | Australia | ServiceM8 | ServiceM8 | Field Service Management | 2019 | n/a |
In 2019, Aqua Men Services implemented ServiceM8 to manage field operations and customer bookings. The small Australian leisure and hospitality operator with four employees uses ServiceM8 as its Field Service Management platform, centralizing job intake, scheduling, and onsite execution.
ServiceM8 is surfaced on the company website to capture customer requests and convert them into jobs, enabling online booking, quoting, and invoicing workflows. Configuration focuses on mobile-first job cards, visit scheduling, onsite job documentation, and customer contact management, with governance and process alignment handled by the core operations team to standardize scheduling and customer-facing booking flows via ServiceM8.
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Don Fuller's Appliance Repair | Professional Services | 10 | $1M | United States | ServiceM8 | ServiceM8 | Field Service Management | 2023 | n/a |
In 2023, Don Fuller's Appliance Repair implemented ServiceM8 as its Field Service Management application. The deployment uses the cloud-hosted ServiceM8 platform integrated with the company website for online job capture and customer booking, routing web requests directly into ServiceM8 job queues for scheduling and dispatch.
ServiceM8 was configured to support core field service workflows including scheduling and dispatch, job management and status tracking, on-site quoting and invoicing, customer communications, and mobile technician access through the ServiceM8 mobile application. Operational coverage is focused on a single United States small business environment with about 10 employees, supporting field technicians and a central office role that triages incoming website bookings and assigns work in ServiceM8. Governance centers on centralized job intake via the website and administrative triage, with technicians updating job status and completing invoices within ServiceM8, preserving a single source of truth for appointments and customer records.
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Gas Tech | Construction and Real Estate | 27 | $3M | United Kingdom | ServiceM8 | ServiceM8 | Field Service Management | 2021 | n/a |
In 2021, Gas Tech implemented ServiceM8 Field Service Management to centralize job intake and field scheduling for its 27‑person UK operations. The deployment positioned ServiceM8 as the primary platform for managing customer records, jobs, and dispatch workflows across the company, with the application visible and accessible via the company website.
ServiceM8 was configured to support core field service workflows typical of the Field Service Management category, including appointment scheduling and dispatch, mobile job management for technicians, on‑site quoting and invoicing, and standardized job forms and checklists. Configuration focused on aligning job types and pricing profiles to the companys service offerings, and enabling mobile access for field staff to update job status and capture signatures.
The implementation included direct use of ServiceM8 on the public website to surface online booking and lead capture, routing incoming customer enquiries into ServiceM8 job records for scheduling and follow up. Operational coverage extended to office administrators who manage scheduling and billing, and to field technicians who use the mobile application for job execution across the United Kingdom.
Governance and process changes accompanied the deployment, with formalized intake-to-invoice workflows, role-based access for office and field users, and standardized job acceptance and completion steps to ensure consistency. The narrative centers on ServiceM8 as the system of record for field operations, scheduling, and customer-facing job management within Gas Tech.
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Construction and Real Estate | 6 | $1M | United Kingdom | ServiceM8 | ServiceM8 | Field Service Management | 2020 | n/a |
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Professional Services | 25 | $6M | United States | ServiceM8 | ServiceM8 | Field Service Management | 2020 | n/a |
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Professional Services | 50 | $5M | Australia | ServiceM8 | ServiceM8 | Field Service Management | 2017 | n/a |
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Buyer Intent: Companies Evaluating ServiceM8
- SCE Australia, a Australia based Professional Services organization with 10 Employees
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| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
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