List of ServiceM8 Customers
ServiceM8
PO Box 43221,
Casuarina, 0811, NT,
Australia
Casuarina, 0811, NT,
Australia
n/a
Professional Services
30
$3M
Since 2010, our global team of researchers has been studying ServiceM8 customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased ServiceM8 for Field Service Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using ServiceM8 for Field Service Management include: Onguard Security Solutions, a United States based Professional Services organisation with 25 employees and revenues of $6.0 million, Solargain, a Australia based Professional Services organisation with 50 employees and revenues of $5.0 million, Gas Tech, a United Kingdom based Construction and Real Estate organisation with 27 employees and revenues of $3.0 million, Midway Industrial Doors, a United Kingdom based Construction and Real Estate organisation with 6 employees and revenues of $1.0 million, Aqua Men Services, a Australia based Leisure and Hospitality organisation with 4 employees and revenues of $1.0 million and many others.
Contact us if you need a completed and verified list of companies using ServiceM8, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The ServiceM8 customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Aqua Men Services | Leisure and Hospitality | 4 | $1M | Australia | ServiceM8 | ServiceM8 | Field Service Management | 2019 | n/a |
In 2019, Aqua Men Services implemented ServiceM8 to manage field operations and customer bookings. The small Australian leisure and hospitality operator with four employees uses ServiceM8 as its Field Service Management platform, centralizing job intake, scheduling, and onsite execution.
ServiceM8 is surfaced on the company website to capture customer requests and convert them into jobs, enabling online booking, quoting, and invoicing workflows. Configuration focuses on mobile-first job cards, visit scheduling, onsite job documentation, and customer contact management, with governance and process alignment handled by the core operations team to standardize scheduling and customer-facing booking flows via ServiceM8.
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Don Fuller's Appliance Repair | Professional Services | 10 | $1M | United States | ServiceM8 | ServiceM8 | Field Service Management | 2023 | n/a |
In 2023, Don Fuller's Appliance Repair implemented ServiceM8 as its Field Service Management application. The deployment uses the cloud-hosted ServiceM8 platform integrated with the company website for online job capture and customer booking, routing web requests directly into ServiceM8 job queues for scheduling and dispatch.
ServiceM8 was configured to support core field service workflows including scheduling and dispatch, job management and status tracking, on-site quoting and invoicing, customer communications, and mobile technician access through the ServiceM8 mobile application. Operational coverage is focused on a single United States small business environment with about 10 employees, supporting field technicians and a central office role that triages incoming website bookings and assigns work in ServiceM8. Governance centers on centralized job intake via the website and administrative triage, with technicians updating job status and completing invoices within ServiceM8, preserving a single source of truth for appointments and customer records.
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Gas Tech | Construction and Real Estate | 27 | $3M | United Kingdom | ServiceM8 | ServiceM8 | Field Service Management | 2021 | n/a |
In 2021, Gas Tech implemented ServiceM8 Field Service Management to centralize job intake and field scheduling for its 27‑person UK operations. The deployment positioned ServiceM8 as the primary platform for managing customer records, jobs, and dispatch workflows across the company, with the application visible and accessible via the company website.
ServiceM8 was configured to support core field service workflows typical of the Field Service Management category, including appointment scheduling and dispatch, mobile job management for technicians, on‑site quoting and invoicing, and standardized job forms and checklists. Configuration focused on aligning job types and pricing profiles to the companys service offerings, and enabling mobile access for field staff to update job status and capture signatures.
The implementation included direct use of ServiceM8 on the public website to surface online booking and lead capture, routing incoming customer enquiries into ServiceM8 job records for scheduling and follow up. Operational coverage extended to office administrators who manage scheduling and billing, and to field technicians who use the mobile application for job execution across the United Kingdom.
Governance and process changes accompanied the deployment, with formalized intake-to-invoice workflows, role-based access for office and field users, and standardized job acceptance and completion steps to ensure consistency. The narrative centers on ServiceM8 as the system of record for field operations, scheduling, and customer-facing job management within Gas Tech.
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Midway Industrial Doors | Construction and Real Estate | 6 | $1M | United Kingdom | ServiceM8 | ServiceM8 | Field Service Management | 2020 | n/a |
In 2020 Midway Industrial Doors implemented ServiceM8 as their Field Service Management application. The deployment is a cloud SaaS configuration surfaced on the company website, with ServiceM8 used to capture customer job requests and initiate scheduling and job records for the six person UK business.
ServiceM8 is configured to support core Field Service Management capabilities including job scheduling, mobile onsite job management, quotations and invoicing, client communications and job status tracking, with the mobile app used by field technicians and office staff for realtime updates. The implementation scope is small business operational coverage, with administrative ownership by office personnel and standardized intake and scheduling workflows to coordinate field operations and office administration through ServiceM8.
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Onguard Security Solutions | Professional Services | 25 | $6M | United States | ServiceM8 | ServiceM8 | Field Service Management | 2020 | n/a |
In 2020, Onguard Security Solutions implemented ServiceM8 to manage its field operations. ServiceM8 is used as the companys Field Service Management application and is embedded on their public website to support client booking and scheduling flows.
The deployment centers on standard Field Service Management capabilities, including job scheduling and dispatch, a mobile technician interface for onsite job execution, digital job cards and checklists, customer communications and quoting, and invoicing workflows. Configuration work emphasized service type templates, standardized job forms, and role-based access controls to align with Onguards small team structure and recurring security service offerings.
Operational coverage includes office scheduling and administrative staff plus field technicians operating in the United States, with the website integration surfacing appointment booking and service requests directly into ServiceM8 work queues. The implementation aligns the customer facing booking channel with internal dispatch processes to reduce manual intake and to maintain a single source of truth for work orders and client records.
Governance and process changes focused on centralizing scheduling policies, enforcing digital signoffs and job completion criteria, and formalizing invoicing handoffs from field technicians to back-office staff. The narrative reflects an implementation scoped to a 25 person professional services firm using ServiceM8 on their website to unify customer booking, field execution, and administrative billing within a single Field Service Management application.
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Professional Services | 50 | $5M | Australia | ServiceM8 | ServiceM8 | Field Service Management | 2017 | n/a |
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Buyer Intent: Companies Evaluating ServiceM8
ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating ServiceM8. Gain ongoing access to real-time prospects and uncover hidden opportunities. Companies Actively Evaluating ServiceM8 for Field Service Management include:
- SCE Australia, a Australia based Professional Services organization with 10 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated |
|---|---|---|---|---|---|---|
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SCE Australia | Professional Services | 10 | $1M | Australia | 2025-01-20 |
FAQ - APPS RUN THE WORLD ServiceM8 Coverage
ServiceM8 is a Field Service Management solution from ServiceM8.
Companies worldwide use ServiceM8, from small firms to large enterprises across 21+ industries.
Organizations such as Onguard Security Solutions, Solargain, Gas Tech, Midway Industrial Doors and Aqua Men Services are recorded users of
ServiceM8 for Field Service Management.
Companies using ServiceM8 are most concentrated in Professional Services, Construction and Real Estate and Leisure and Hospitality, with adoption spanning over 21 industries.
Companies using ServiceM8 are most concentrated in United States, Australia and United Kingdom, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of ServiceM8 across Americas, EMEA, and APAC.
Companies using ServiceM8 range from small businesses with 0-100 employees - 100%, to mid-sized firms with 101-1,000 employees - 0%, large organizations with 1,001-10,000 employees - 0%, and global enterprises with 10,000+ employees - 0%.
Customers of ServiceM8 include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified ServiceM8 customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Field Service Management.