List of ServiceNow Skills Foundation Customers
Santa Clara, 95054, CA,
United States
Since 2010, our global team of researchers has been studying ServiceNow Skills Foundation customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased ServiceNow Skills Foundation for Skills Intelligence from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using ServiceNow Skills Foundation for Skills Intelligence include: Elara Caring, a United States based Healthcare organisation with 26000 employees and revenues of $800.0 million, Stridepath, a United States based Professional Services organisation with 120 employees and revenues of $15.0 million and many others.
Contact us if you need a completed and verified list of companies using ServiceNow Skills Foundation, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The ServiceNow Skills Foundation customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Elara Caring | Healthcare | 26000 | $800M | United States | ServiceNow | ServiceNow Skills Foundation | Skills Intelligence | 2022 | n/a |
In 2022, Elara Caring implemented ServiceNow Skills Foundation as part of a broader ServiceNow Employee Workflows deployment that included HR Service Delivery and Talent Development. The initiative targeted HR and employee experience across Elara Caring U.S. operations, applying the ServiceNow Skills Foundation capability within the Skills Intelligence category to centralize caregiver skills and proficiency data for a 26,000 employee workforce.
The implementation configured HR Service Delivery for consolidated HR case management and Talent Development to manage learning paths and competency mapping. ServiceNow Skills Foundation was instrumented to create a skills inventory and to drive skills-based matching and scheduling workflows, while automated onboarding checklists and talent profile population reduced manual steps in caregiver provisioning.
Operational coverage spanned North America with a U.S. rollout that impacted HR, talent acquisition, scheduling teams, and front-line care operations. Governance emphasized centralized HR service ownership and standardized processes for onboarding and scheduling, aligning case management workflows and talent development governance to the new platform.
Elara Caring reported measurable operational outcomes tied to the deployment, including reductions in onboarding time from weeks to as little as one day in some states, improved scheduling and matching for 26,000 team members, caregiver shift optimization, and consolidated HR case management.
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Stridepath | Professional Services | 120 | $15M | United States | ServiceNow | ServiceNow Skills Foundation | Skills Intelligence | 2024 | n/a |
In 2024, Stridepath adopted ServiceNow Skills Foundation to power its internal Talent Development program. The company presented this Talent Development journey in a ServiceNow webinar, demonstrating skills-driven career conversations and manager and employee development workflows within its HR and employee-experience practice in the United States.
The deployment centered on ServiceNow Skills Foundation and its Skills Intelligence capabilities, implementing a centralized skills catalog, employee skills profiles, and skills-based career conversation workflows to formalize manager coaching and individual development planning. Configuration emphasized role-aligned skill taxonomies and automated skills inference consistent with Skills Intelligence patterns, enabling structured talent mapping and workflow orchestration inside Talent Development processes.
Operational coverage focused on HR and employee-experience teams, with managers and individual contributors using the Skills Foundation for development conversations and manager-driven development workflows across Stridepath's United States practice. The implementation was presented as an internal adoption and a source of lessons learned for HR implementations, with governance oriented around skills definitions, conversation templates, and manager approval flows.
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