List of ShiftOne Customers
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United States
Since 2010, our global team of researchers has been studying ShiftOne customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased ShiftOne for Workforce Scheduling from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using ShiftOne for Workforce Scheduling include: Ruby Tuesday, a United States based Retail organisation with 32100 employees and revenues of $6.00 billion, Dave and Buster, a United States based Leisure and Hospitality organisation with 23258 employees and revenues of $2.21 billion, Five Guys, a United States based Retail organisation with 5000 employees and revenues of $1.90 billion, Frisch’s Restaurants, a United States based Leisure and Hospitality organisation with 7000 employees and revenues of $400.0 million and many others.
Contact us if you need a completed and verified list of companies using ShiftOne, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The ShiftOne customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Dave and Buster | Leisure and Hospitality | 23258 | $2.2B | United States | Shift One | ShiftOne | Workforce Scheduling | 2019 | n/a |
In 2019, Dave and Buster deployed ShiftOne across its U.S. restaurants to provide mobile digital scorecards, employee recognition and frontline communication as part of HR and operations efforts. ShiftOne was implemented as a Workforce Scheduling application to centralize scheduling and frontline engagement workflows across restaurant sites.
The implementation focused on mobile digital scorecards, recognition capability, frontline communication channels and scheduling features, configured to deliver point of service performance tracking and employee engagement on handheld devices. ShiftOne's configuration emphasized scorecard visibility for managers and hourly staff, and scheduling workflows consistent with restaurant labor planning and shift assignment processes.
Deployment coverage encompassed Dave and Buster locations across the United States, impacting HR, operations and store management functions, with usage extending to frontline hourly teams. The rollout was organized at the restaurant level to align scheduling, recognition and scorecard routines with existing HR and operational rhythms.
Vendor materials report the implementation drove up to 10% gains on key scorecard metrics and showed average tenure doubling following adoption, with recognition and scheduling capabilities used as part of operational practice. Governance centered on aligning manager scorecard reviews and frontline communication protocols to embed ShiftOne into daily operations, while vendor reported outcomes emphasize engagement and tenure improvements.
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Five Guys | Retail | 5000 | $1.9B | United States | Shift One | ShiftOne | Workforce Scheduling | 2019 | n/a |
In 2019, Five Guys deployed ShiftOne across its United States operations to centralize frontline scheduling, communication and engagement under HR and operations programs. The rollout began in mid-January 2019 and covered company-wide hourly staff at U.S. restaurant locations, with deployment directed at schedule-related coordination and frontline communication workflows.
Five Guys implemented the ShiftOne Workforce Scheduling platform from vendor Shift One, and vendor materials indicate use of scheduling, real-time chat and recognition features. The implementation configured ShiftOne scheduling capabilities for shift assignments, visibility and swap workflows, and aligned chat and recognition modules to manager and hourly employee engagement processes. The platform was provisioned as a cloud delivered SaaS service and governed through HR and operations for rollout sequencing, access controls and policy enforcement.
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Frisch’s Restaurants | Leisure and Hospitality | 7000 | $400M | United States | Shift One | ShiftOne | Workforce Scheduling | 2018 | n/a |
In 2018, Frisch's Restaurants implemented ShiftOne as its Workforce Scheduling application to centralize hourly shift planning across its US restaurant portfolio. The ShiftOne deployment emphasized schedule creation, shift templates, labor rule enforcement, time-off and availability management, and mobile schedule distribution to managers and hourly staff. Configuration included role-based access for store managers and corporate schedulers, and automated roster generation consistent with standard Workforce Scheduling practices.
Operational scope covered store-level scheduling across roughly 7000 employees, with manager self-service for last-minute adjustments and corporate oversight for compliance and labor policy control. Governance work established standardized scheduling policies and structured shift-approval workflows to support staffing consistency and cultural change. Reported outcomes cited following the initiative included a 50% sales gain for Frisch's Big Boy and rejuvenation of culture as described in the source.
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Ruby Tuesday | Retail | 32100 | $6.0B | United States | Shift One | ShiftOne | Workforce Scheduling | 2019 | n/a |
In 2019 Ruby Tuesday deployed ShiftOne across more than 400 U.S. restaurants to boost team engagement, enable corporate-to-hourly communication and run sales competitions as part of HR and operations initiatives. ShiftOne is a Workforce Scheduling application used to centralize hourly scheduling and recognition workflows between corporate teams and restaurant staff.
Implementation configuration emphasized scheduling and recognition capabilities, with the ShiftOne scheduling layer handling shift creation, posted availability and intraweek coverage coordination, and the recognition module supporting peer and manager acknowledgements tied to sales contests. The deployment aligned with common Workforce Scheduling functional patterns, including roster management, shift swapping and in-app communications to drive hourly engagement.
Operational scope covered HR and operations teams and frontline restaurant staff across the United States, with corporate users operating managerial controls and stores executing scheduling and contest participation at site level. No specific third party integrations are documented in the source, the rollout focused on connecting corporate communications to hourly workflows and contest mechanics within the ShiftOne environment.
Governance and rollout were executed as an HR and operations initiative with high user adoption reported by the vendor, and after the rollout ShiftOne users showed roughly 10% higher upsell performance. Vendor case study summaries indicate active use of scheduling and recognition modules as part of the engagement and sales competition workflows.
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