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List of Shiji Astral Payments Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight
Dakota Hotels Leisure and Hospitality 590 $120M United Kingdom Shiji Group Shiji Astral Payments Payment Processing 2023 n/a
In 2023, Dakota Hotels implemented Shiji Astral Payments as part of a coordinated technology upgrade, deploying Shiji Astral Payments in its role as a Payment Processing solution alongside Infrasys POS and Daylight PMS. The deployment focused on guest-facing operations across Dakota properties in the United Kingdom, targeting front office, guest services, and food and beverage functions to support consistent hospitality standards. Shiji Astral Payments was configured to operate with persistent guest profile data and reservation notes to enable personalized service moments described by the Dakota team as surprise and delight. The implementation emphasized capture and retention of guest preferences and notes in profiles, enabling staff to access accurate, timely information to fulfill special requests and replicate favored experiences across repeat stays. The technology stack was implemented with the three named systems Infrasys POS, Daylight PMS, and Shiji Astral Payments operating together to share guest and transaction information. This configuration enabled pre-reservation notes and profile details recorded in Daylight PMS to be surfaced to operational staff and to be associated with point of sale activity in Infrasys POS, while Shiji Astral Payments handled Payment Processing and the operational linkage of payment and profile records. Governance changes centered on process updates for profile capture and cross-departmental access to guest information, with front desk and food and beverage teams using the combined systems to coordinate service delivery. The initiative is positioned as supporting Dakota Hotels growth strategy and the ability to stand out by providing exceptional, personalized services, and to cultivate loyal and profitable guests through consistent profile driven hospitality.
Jeju Dream Tower South Korea Leisure and Hospitality 3000 $350M South Korea Shiji Group Shiji Astral Payments Payment Processing 2019 n/a
In 2019 Jeju Dream Tower selected Shiji Astral Payments, a Payment Processing application, as part of a multi-solution engagement with Shiji Group to support the resort preopening and the combined hotel and casino operations. The selection followed extensive technical evaluations by the preopening team to ensure the payment stack and point of sale components could meet the complex requirements of a large integrated resort. The implementation included deployment of Shiji Infrasys Cloud POS for food and beverage, the Shiji payment gateway alongside Shiji Astral Payments for transaction processing, and Shiji Kunlun Loyalty and Kunlun Package Control for guest rewards and package management. The architecture favored cloud-native POS and payment services with hardware agnostic POS endpoints, provisioned across more than one hundred licenses to support multiple restaurant outlets and casino food and beverage points of sale, and configured for multilingual digital ordering in English Traditional Chinese Simplified Chinese Japanese and Korean. Integrations were built to support casino and finance operations, notably interfacing Shiji Infrasys Cloud POS and the payment stack with the Bally casino management solution and with South Korea value added network providers KICC and KIC for local settlement and VAN compliance. The integration scope spanned F&B operations, casino floor transaction workflows, back office settling and reporting, and loyalty data flows to unify transaction data across hotel and casino business functions. Governance and rollout were managed by the Jeju Dream Tower preopening team in close technical collaboration with Shiji, using remote installation and extensive documentation when in person work was restricted by quarantine measures. The combined solution reduced duplicate data flows and lowered support hours through a single integrated provider approach, improved reporting accuracy for finance and operations, and supported the property goal of delivering a luxury guest experience with proactive multilingual support from Shiji.
Marriott International China Leisure and Hospitality 7100 $4.1B China Shiji Group Shiji Astral Payments Payment Processing 2018 n/a
In 2018, Marriott International China deployed Shiji Astral Payments as its Payment Processing solution across a targeted China portfolio. The engagement migrated 167 hotels from the Opera system and aligned property connections to the Marriott International Central Reservation System to meet group standards. The Shiji Astral Payments implementation centralized payment authorization and settlement workflows, and configured property-level payment capture for front desk and point-of-sale channels consistent with Payment Processing best practices. Configuration work included payment routing, tokenization-ready credential handling, and alignment with property management interfaces to preserve transactional continuity. Integrations explicitly included connection to Marriott's Central Reservation System and the Opera property management footprint during the cutover, enabling synchronized guest folio and reservation-linked charging across the estate. The operational scope covered 167 former Starwood hotels across China, executed as part of Marriott's global IT deployment plan. Rollout and governance were managed jointly by Shiji Group Professional Services teams and Marriott International, with the program completed from start to finish in three months and finished in late December 2018. The migration was completed without disrupting hotel operations workflows, preserving daily operational continuity while standardizing Payment Processing across the converted properties.
Leisure and Hospitality 2000 $344M United States Shiji Group Shiji Astral Payments Payment Processing 2020 n/a
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FAQ - APPS RUN THE WORLD Shiji Astral Payments Coverage

Shiji Astral Payments is a Payment Processing solution from Shiji Group.

Companies worldwide use Shiji Astral Payments, from small firms to large enterprises across 21+ industries.

Organizations such as Marriott International China, Jeju Dream Tower South Korea, The Greenbrier and Dakota Hotels are recorded users of Shiji Astral Payments for Payment Processing.

Companies using Shiji Astral Payments are most concentrated in Leisure and Hospitality, with adoption spanning over 21 industries.

Companies using Shiji Astral Payments are most concentrated in China, South Korea and United States, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Shiji Astral Payments across Americas, EMEA, and APAC.

Companies using Shiji Astral Payments range from small businesses with 0-100 employees - 0%, to mid-sized firms with 101-1,000 employees - 25%, large organizations with 1,001-10,000 employees - 75%, and global enterprises with 10,000+ employees - 0%.

Customers of Shiji Astral Payments include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified Shiji Astral Payments customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Payment Processing.