List of Shiji Astral Payments Customers
Beijing, 100036,
China
Since 2010, our global team of researchers has been studying Shiji Astral Payments customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Shiji Astral Payments for Payment Processing from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Shiji Astral Payments for Payment Processing include: Marriott International China, a China based Leisure and Hospitality organisation with 7100 employees and revenues of $4.10 billion, Jeju Dream Tower South Korea, a South Korea based Leisure and Hospitality organisation with 3000 employees and revenues of $350.0 million, The Greenbrier, a United States based Leisure and Hospitality organisation with 2000 employees and revenues of $344.0 million, Dakota Hotels, a United Kingdom based Leisure and Hospitality organisation with 590 employees and revenues of $120.0 million and many others.
Contact us if you need a completed and verified list of companies using Shiji Astral Payments, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Shiji Astral Payments customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Dakota Hotels | Leisure and Hospitality | 590 | $120M | United Kingdom | Shiji Group | Shiji Astral Payments | Payment Processing | 2023 | n/a |
In 2023, Dakota Hotels implemented Shiji Astral Payments as part of a coordinated technology upgrade, deploying Shiji Astral Payments in its role as a Payment Processing solution alongside Infrasys POS and Daylight PMS. The deployment focused on guest-facing operations across Dakota properties in the United Kingdom, targeting front office, guest services, and food and beverage functions to support consistent hospitality standards.
Shiji Astral Payments was configured to operate with persistent guest profile data and reservation notes to enable personalized service moments described by the Dakota team as surprise and delight. The implementation emphasized capture and retention of guest preferences and notes in profiles, enabling staff to access accurate, timely information to fulfill special requests and replicate favored experiences across repeat stays.
The technology stack was implemented with the three named systems Infrasys POS, Daylight PMS, and Shiji Astral Payments operating together to share guest and transaction information. This configuration enabled pre-reservation notes and profile details recorded in Daylight PMS to be surfaced to operational staff and to be associated with point of sale activity in Infrasys POS, while Shiji Astral Payments handled Payment Processing and the operational linkage of payment and profile records.
Governance changes centered on process updates for profile capture and cross-departmental access to guest information, with front desk and food and beverage teams using the combined systems to coordinate service delivery. The initiative is positioned as supporting Dakota Hotels growth strategy and the ability to stand out by providing exceptional, personalized services, and to cultivate loyal and profitable guests through consistent profile driven hospitality.
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Jeju Dream Tower South Korea | Leisure and Hospitality | 3000 | $350M | South Korea | Shiji Group | Shiji Astral Payments | Payment Processing | 2019 | n/a |
In 2019 Jeju Dream Tower selected Shiji Astral Payments, a Payment Processing application, as part of a multi-solution engagement with Shiji Group to support the resort preopening and the combined hotel and casino operations. The selection followed extensive technical evaluations by the preopening team to ensure the payment stack and point of sale components could meet the complex requirements of a large integrated resort.
The implementation included deployment of Shiji Infrasys Cloud POS for food and beverage, the Shiji payment gateway alongside Shiji Astral Payments for transaction processing, and Shiji Kunlun Loyalty and Kunlun Package Control for guest rewards and package management. The architecture favored cloud-native POS and payment services with hardware agnostic POS endpoints, provisioned across more than one hundred licenses to support multiple restaurant outlets and casino food and beverage points of sale, and configured for multilingual digital ordering in English Traditional Chinese Simplified Chinese Japanese and Korean.
Integrations were built to support casino and finance operations, notably interfacing Shiji Infrasys Cloud POS and the payment stack with the Bally casino management solution and with South Korea value added network providers KICC and KIC for local settlement and VAN compliance. The integration scope spanned F&B operations, casino floor transaction workflows, back office settling and reporting, and loyalty data flows to unify transaction data across hotel and casino business functions.
Governance and rollout were managed by the Jeju Dream Tower preopening team in close technical collaboration with Shiji, using remote installation and extensive documentation when in person work was restricted by quarantine measures. The combined solution reduced duplicate data flows and lowered support hours through a single integrated provider approach, improved reporting accuracy for finance and operations, and supported the property goal of delivering a luxury guest experience with proactive multilingual support from Shiji.
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Marriott International China | Leisure and Hospitality | 7100 | $4.1B | China | Shiji Group | Shiji Astral Payments | Payment Processing | 2018 | n/a |
In 2018, Marriott International China deployed Shiji Astral Payments as its Payment Processing solution across a targeted China portfolio. The engagement migrated 167 hotels from the Opera system and aligned property connections to the Marriott International Central Reservation System to meet group standards.
The Shiji Astral Payments implementation centralized payment authorization and settlement workflows, and configured property-level payment capture for front desk and point-of-sale channels consistent with Payment Processing best practices. Configuration work included payment routing, tokenization-ready credential handling, and alignment with property management interfaces to preserve transactional continuity.
Integrations explicitly included connection to Marriott's Central Reservation System and the Opera property management footprint during the cutover, enabling synchronized guest folio and reservation-linked charging across the estate. The operational scope covered 167 former Starwood hotels across China, executed as part of Marriott's global IT deployment plan.
Rollout and governance were managed jointly by Shiji Group Professional Services teams and Marriott International, with the program completed from start to finish in three months and finished in late December 2018. The migration was completed without disrupting hotel operations workflows, preserving daily operational continuity while standardizing Payment Processing across the converted properties.
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Leisure and Hospitality | 2000 | $344M | United States | Shiji Group | Shiji Astral Payments | Payment Processing | 2020 | n/a |
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