List of Shiji Daylight PMS (formerly Shiji Enterprise Platform) Customers
Beijing, 100036,
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Since 2010, our global team of researchers has been studying Shiji Daylight PMS (formerly Shiji Enterprise Platform) customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Shiji Daylight PMS (formerly Shiji Enterprise Platform) for Hotel Property Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Shiji Daylight PMS (formerly Shiji Enterprise Platform) for Hotel Property Management include: MGM Grand Paradise, a Macao based Leisure and Hospitality organisation with 13327 employees and revenues of $4.02 billion, Dakota Hotels, a United Kingdom based Leisure and Hospitality organisation with 590 employees and revenues of $120.0 million, Time Hotels, a United Arab Emirates based Leisure and Hospitality organisation with 700 employees and revenues of $100.0 million, Amadria Park, a Croatia based Leisure and Hospitality organisation with 1600 employees and revenues of $80.0 million, Ruby Hotels, a Germany based Leisure and Hospitality organisation with 500 employees and revenues of $45.0 million and many others.
Contact us if you need a completed and verified list of companies using Shiji Daylight PMS (formerly Shiji Enterprise Platform), including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Amadria Park | Leisure and Hospitality | 1600 | $80M | Croatia | Shiji Group | Shiji Daylight PMS (formerly Shiji Enterprise Platform) | Hotel Property Management | 2025 | n/a |
In 2025, Amadria Park implemented Shiji Daylight PMS (formerly Shiji Enterprise Platform) as its Hotel Property Management platform across its Croatian portfolio of resorts and hotels. The deployment is cloud native, centralized guest centric, and intended to unify operations and guest data across multiple property types including beachfront family resorts in Šibenik, wellness properties in Opatija, and urban hotels in Zagreb.
The implementation configured Shiji Daylight PMS for core front desk workflows and back office functions, centralizing guest profiles and reservation management to enable personalized service delivery. Daylight PMS was paired with Shiji Infrasys POS to cover food and beverage operations, with Infrasys POS provisioned on 200 workstations and scoped to three legal entities to standardize ordering, payments, and outlet operations.
Architecture and integrations emphasize open, cloud native interfaces, with Daylight PMS serving as the single source of truth for guest data and Infrasys POS integrated into hotel operational flows for real time transaction visibility. The scope is group wide across Amadria Park properties in Croatia, aligning property level point of sale activity with centralized PMS data to support consistent guest experiences and operational reporting.
Governance focused on unifying processes and workflows rather than replacing a named prior product, enabling centralized data governance across reservations, guest profiles, and F&B transactions. According to the vendor announcement, the combined Shiji Daylight PMS and Infrasys POS deployment is intended to automate key processes, improve operational agility, and enhance service personalization while preserving the brands traditional service values.
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Dakota Hotels | Leisure and Hospitality | 590 | $120M | United Kingdom | Shiji Group | Shiji Daylight PMS (formerly Shiji Enterprise Platform) | Hotel Property Management | 2023 | n/a |
In 2023 Dakota Hotels implemented Shiji Daylight PMS (formerly Shiji Enterprise Platform) to strengthen its Hotel Property Management capabilities across its properties, alongside deployments of Infrasys POS and Astral Payments. The deployment positioned Shiji Daylight PMS as the central property system for guest profile capture and persistent guest history to support the brand objective of creating moments of surprise and delight. This implementation aligns Dakota Hotels Shiji Daylight PMS Hotel Property Management with front office and guest services processes aimed at delivering accurate information to staff when needed.
Configuration work focused on structured guest profile management, reservation note capture, and profile persistence so preferences and pre-arrival requests are retained across stays. The Shiji Daylight PMS implementation emphasizes profile-driven personalization workflows, enabling staff to record and surface guest preferences such as menu choices, celebratory details, and bespoke room requests. These capabilities were configured to be accessible to general managers and front office teams to operationalize concierge and guest relations activities.
Operational integration centered on linking the Daylight PMS profile and reservation data with point of sale and payments functionality, reflecting the combined rollout of Infrasys POS and Astral Payments. This created an operational stack that supports front desk check-in, F&B order context, and payment processing while keeping guest preference data synchronized for service delivery. The scope of impact explicitly included guest services, front office, and F&B workflows across Dakota Hotels properties.
Governance and process changes included standardizing how guest notes and preference data are captured during reservation and stay, and routing that information to the right staff roles to enable proactive service. Dakota Hotels reports that the technology works behind the scenes to make staff lives easier and supports its growth strategy, helping the brand stand out by enabling consistent, personalized service delivery across stays.
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MGM Grand Paradise | Leisure and Hospitality | 13327 | $4.0B | Macao | Shiji Group | Shiji Daylight PMS (formerly Shiji Enterprise Platform) | Hotel Property Management | 2025 | n/a |
In 2025, MGM Grand Paradise implemented Shiji Daylight PMS (formerly Shiji Enterprise Platform) as its Hotel Property Management solution to power operations at its two flagship Macao resorts, MGM Macau and MGM Cotai. The deployment emphasizes a cloud-native architecture and enterprise-grade scalability to handle high daily guest volumes and stringent data security requirements.
Shiji Daylight PMS was configured to deliver core Hotel Property Management capabilities including front desk and reservations, guest profile and CRM functions, housekeeping and maintenance workflows, rate and inventory management, and centralized reporting. The implementation leverages guest-centric features to unify check-in, room assignment, and service orchestration across property operations.
The rollout centralized operations across the two resorts, enabling seamless integrations with resort systems and third-party service endpoints, while maintaining cross-property data consistency. Operational coverage spans front office, guest services, housekeeping, and revenue operations, aligning property workflows under a single platform to simplify multi-property management.
Governance focuses on centralized process standardization and data governance to support stable, secure operations at scale. The agreement with Shiji reinforces Shiji’s expanding role in Asia’s integrated resort market and supports MGM Grand Paradise’s objective of delivering consistent, world-class guest experiences across its Macao properties.
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Ruby Hotels | Leisure and Hospitality | 500 | $45M | Germany | Shiji Group | Shiji Daylight PMS (formerly Shiji Enterprise Platform) | Hotel Property Management | 2019 | n/a |
In 2019, Ruby Hotels implemented Shiji Daylight PMS, formerly Shiji Enterprise Platform, as their Hotel Property Management system. The cloud based Shiji Daylight PMS was adopted to centralize guest profiles, reservations, housekeeping, and core property management workflows across the Ruby Hotels group to support the brand's lean luxury positioning.
Deployment emphasized an API first architecture and modular configuration, with implemented modules for PMS, guest profile management, housekeeping, and group booking functionality. Ruby integrated Shiji Daylight PMS with Infrasys POS and Shiji Reviewpro Reputation to centralize reservation, guest feedback, and point of sale data, enabling consolidated invoicing and more consistent guest centric billing across rooms and event spaces.
Operational coverage included front office, revenue management, sales, housekeeping, and back of house processes across the group, using automation to share group booking details with revenue teams for pricing optimization. The platform's cloud architecture and APIs were used to link disparate data sets, support personalized guest experiences through centralized guest data, and enable proactive sales workflows using external data feeds.
Governance and rollout were led by Lucas Höfer as Group Director of Systems and Innovation Management, who centralized technology ownership and built a dedicated team to reduce siloed point solutions and scale integration efforts. Ruby maintained collaborative product and feature dialogue with Shiji product teams, prioritizing iterative configuration and controlled integration work to align operational processes with the PMS capabilities.
The implementation of Shiji Daylight PMS streamlined operations and centralized guest data to enhance personalization and simplify cross department billing, and it supported advanced group booking capabilities and additional API based innovations. Ruby Hotels cites the platform's flexibility and API ecosystem as instrumental in enabling automation, tighter cross functional workflows, and closer customer centric operations under the Hotel Property Management category.
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Sircle Collection | Leisure and Hospitality | 330 | $35M | Netherlands | Shiji Group | Shiji Daylight PMS (formerly Shiji Enterprise Platform) | Hotel Property Management | 2022 | n/a |
In 2022 Sircle Collection implemented Shiji Daylight PMS (formerly Shiji Enterprise Platform) as its core Hotel Property Management platform, establishing a single cloud-enabled foundation across its portfolio of 13 properties. The deployment included Infrasys Cloud POS for food and beverage outlets, with mobile devices for wait staff connected to Shiji Daylight PMS to align front-of-house service with property operations. This decision was driven by a need to modernize infrastructure, future-proof the technology stack, and centralize guest and transactional data in a secure, cloud-hosted environment.
The implementation configured standard Hotel Property Management functional capabilities such as reservations, front desk operations, guest profile and data centralization, rate and inventory controls, and interfaces to guest-facing touch points including online check-in and kiosks. Infrasys POS was implemented as an integrated F&B module to streamline ordering and payment capture, and configuration work emphasized tax settings and data standardization to ensure consistent workflows across brands. Sircle Collection and Shiji used the onboarding period to set operational standards so staff mobility and cross-property staffing could operate on uniform processes.
Architecturally the solution is API-first and built on microservices, hosted on Amazon Web Services across multiple data centers to provide scalability and enterprise-grade security. The platform was integrated with external payment and distribution channels and designed to support revenue management connections, with Shiji’s documented security controls and in-house Security Operation Center and Network Operation Center providing 24/7 oversight. Centralized data handling and privacy controls were implemented to manage cross-border data flows for marketing and operational workflows.
Governance and rollout emphasized partnership and change control, with Shiji guiding configurations and Sircle Collection driving data standardization and operational alignment across departments. The teams operated as a single implementation unit during go-live events, using learnings from initial launches to refine settings and processes. Automation was introduced incrementally, with Sircle Collection reporting they are currently leveraging about 10 percent of the platform’s automation opportunities while preserving the human touch in guest interactions.
Today Sircle Collection’s use of Shiji Daylight PMS positions the group to pursue advanced capabilities such as machine learning, artificial intelligence, and voice-enabled workflows as next-phase integrations. The unified Hotel Property Management platform and integrated Infrasys POS provide the architectural basis for future omnichannel guest communication, upsell orchestration, and continued standardization of operational processes across the estate.
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Leisure and Hospitality | 2500 | $40M | Hong Kong | Shiji Group | Shiji Daylight PMS (formerly Shiji Enterprise Platform) | Hotel Property Management | 2024 | n/a |
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Leisure and Hospitality | 700 | $100M | United Arab Emirates | Shiji Group | Shiji Daylight PMS (formerly Shiji Enterprise Platform) | Hotel Property Management | 2022 | n/a |
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Buyer Intent: Companies Evaluating Shiji Daylight PMS (formerly Shiji Enterprise Platform)
- Bellevue Park Hotel Riga, a Latvia based Leisure and Hospitality organization with 650 Employees
- Four Seasons Canada, a Canada based Leisure and Hospitality company with 1200 Employees
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