List of Shiji Twilight Data + AI Customers
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Since 2010, our global team of researchers has been studying Shiji Twilight Data + AI customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Shiji Twilight Data + AI for Analytics and BI from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Shiji Twilight Data + AI for Analytics and BI include: Whitbread, a United Kingdom based Leisure and Hospitality organisation with 38000 employees and revenues of $4.00 billion, Dakota Hotels, a United Kingdom based Leisure and Hospitality organisation with 590 employees and revenues of $120.0 million, Time Hotels, a United Arab Emirates based Leisure and Hospitality organisation with 700 employees and revenues of $100.0 million, Bluesun Hotels & Resorts, a Croatia based Leisure and Hospitality organisation with 1500 employees and revenues of $50.0 million and many others.
Contact us if you need a completed and verified list of companies using Shiji Twilight Data + AI, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Shiji Twilight Data + AI customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Bluesun Hotels & Resorts | Leisure and Hospitality | 1500 | $50M | Croatia | Shiji Group | Shiji Twilight Data + AI | Analytics and BI | 2023 | n/a |
In 2023 Bluesun Hotels & Resorts implemented Shiji Twilight Data + AI, deploying Analytics and BI to modernize F&B and multi property operations across its Adriatic resorts. The initiative formed part of a multi product rollout across properties in Croatia and encompassed analytics coverage for about 80 F&B outlets, targeted at centralizing operational reporting and guest experience analytics.
Shiji Twilight Data + AI was configured as the analytics layer for consolidated reporting, ingesting POS and operational feeds to populate near real time dashboards for F&B operations, pricing orchestration, and guest experience analysis. Implemented functional capabilities included operational reporting, guest experience analytics, and price update workflows to accelerate menu and rate adjustments across outlets.
Integrations linked the Shiji analytics deployment with the property POS estate and central data services to enable faster pricing updates and to surface queue and service time indicators to operational teams. The deployment scope covered F&B operations, on property service staff and centralized resort operations in Croatia, aligning reporting and alerting across sites.
Governance and rollout followed a phased multi product approach with centralized reporting standards and role based access for operations and guest experience stakeholders. The Shiji case study reports outcomes of faster pricing updates, reduced service wait times, and increased guest satisfaction, with Shiji Twilight Data + AI serving as the Analytics and BI foundation for Bluesun operational reporting and guest experience analytics.
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Dakota Hotels | Leisure and Hospitality | 590 | $120M | United Kingdom | Shiji Group | Shiji Twilight Data + AI | Analytics and BI | 2024 | n/a |
In 2024 Dakota Hotels implemented Shiji Twilight Data + AI to centralize guest profiles and analytics across its United Kingdom properties. Shiji Twilight Data + AI is deployed as an Analytics and BI platform to consolidate group reporting and operational analytics across the hotel group.
The implementation focused on centralized guest profile consolidation and the creation of group-level dashboards for revenue, finance and operations reporting. Configuration work included data modeling and orchestration to support consolidated reporting, AI-assisted analytics and self-service business intelligence capabilities for finance, revenue management and operations teams.
Operationally the platform aggregates property-level data including guest profiles, F&B operations data and revenue and finance feeds, producing unified views for operational staff and leadership. The deployment covered multiple UK sites and was used by revenue, finance, operations and F&B functions to align reporting and operational decision making.
Governance was structured around centralized data stewardship and role-based access to dashboards and reports, with a phased rollout across properties to reduce disruption to service delivery. The case notes state the implementation improved operational visibility and increased F&B service speed, while Shiji Twilight Data + AI supplies the consolidated analytics layer for group reporting and operational monitoring.
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Time Hotels | Leisure and Hospitality | 700 | $100M | United Arab Emirates | Shiji Group | Shiji Twilight Data + AI | Analytics and BI | 2022 | n/a |
In 2022 Time Hotels implemented Shiji Twilight Data + AI to strengthen Analytics and BI across its property portfolio. Shiji Twilight Data + AI was positioned to centralize analytics and unify guest intelligence, enabling a single view of guests for personalization and loyalty workflows.
The implementation used a Single Guest Profile to merge data from hotel stays, spa visits, and restaurant bookings into a single secure profile, supporting membership and loyalty rewards management and targeted communications. Shiji Analytics provided centralized reporting and real-time dashboards, while Shiji Enterprise Platform enabled standardized Front Office processes to ensure consistent service delivery across properties.
Integrations explicitly deployed alongside Shiji Twilight Data + AI include Infrasys Cloud as the centralized Point of Sale for F&B operations, Shiji ReviewPro for reputation management and guest feedback, and Meetings and Events Management for scheduling and resource allocation. The platform was configured for multi-country support and rapid property deployment, and the roadmap includes further F&B digitization through planned Shiji Dine adoption.
Governance adjustments consolidated operations under centralized reporting and standardized FO workflows, enabling remote oversight and consistent operational procedures. Time Hotels reported realized benefits including improved operational efficiency from an intuitive PMS interface, enhanced guest experience through comprehensive profiles, strengthened enterprise-level data security, and cost savings from centralized management, with staff feedback noting ease of use and 24/7 technical support.
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Leisure and Hospitality | 38000 | $4.0B | United Kingdom | Shiji Group | Shiji Twilight Data + AI | Analytics and BI | 2024 | n/a |
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