List of ShipMonk Customers
Fort Lauderdale, 33311, FL,
United States
Since 2010, our global team of researchers has been studying ShipMonk customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased ShipMonk for Shipping Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using ShipMonk for Shipping Management include: Black Rifle Coffee Company, a United States based Consumer Packaged Goods organisation with 900 employees and revenues of $233.0 million, Mad Engine Global, a United States based Professional Services organisation with 250 employees and revenues of $100.0 million, TravelClean, a United States based Professional Services organisation with 5 employees and revenues of $2.0 million, SJF Ventures, a United States based Banking and Financial Services organisation with 20 employees and revenues of $2.0 million, Pipolli, a United States based Retail organisation with 1 employees and revenues of $1.0 million and many others.
Contact us if you need a completed and verified list of companies using ShipMonk, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The ShipMonk customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Black Rifle Coffee Company | Consumer Packaged Goods | 900 | $233M | United States | ShipMonk | ShipMonk | Shipping Management | 2018 | n/a |
In 2018 Black Rifle Coffee Company implemented ShipMonk as its Shipping Management application to support ecommerce order fulfillment and customer support workflows. The deployment was positioned to centralize order routing and fulfillment orchestration for the companys online channels, aligning shipping operations with merchandising and customer experience teams.
Implementation emphasized standard Shipping Management capabilities, including order synchronization, inventory visibility for fulfillment, shipping label generation, shipment tracking and basic returns processing. ShipMonk was operated alongside the companys ecommerce and customer systems, with explicit integrations and operational adjacency to Shopify, Recharge, Geodis WebSynaps, Stitch, Zendesk and Drift to enable order flow, subscription handling, carrier handoffs and customer communication.
Rollout and governance incorporated operational training and process adoption across customer experience and fulfillment roles, with hands on new hire training and ongoing support for system use and chat enabled customer correspondence. Training cycles ran multi week for new hires and included cross functional coordination between customer service and operations teams to ensure ShipMonk supported order to delivery workflows.
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Mad Engine Global | Professional Services | 250 | $100M | United States | ShipMonk | ShipMonk | Shipping Management | 2019 | n/a |
In 2019, Mad Engine Global implemented ShipMonk Shipping Management to centralize ecommerce order fulfillment and shipping operations. The implementation targeted online storefront order flows and wholesale fulfillment channels within the companys commercial operations.
The deployment emphasized core Shipping Management capabilities including order ingestion and orchestration, inventory synchronization, shipping label generation, rate shopping, returns handling, and shipping reporting. ShipMonk was configured to automate order to fulfillment workflows and to surface tracking and shipment status for operational and customer service use cases.
Integrations were established with Mad Engine Globals existing toolset, notably Shopify as the primary storefront order source, Parabola for ETL and data automation, Glew for commerce analytics, OmniSend slash Klaviyo for customer messaging, and Zendesk for support ticketing. Data exchange used API connectors and scheduled syncs to maintain consistent inventory counts and order states across systems.
Operational scope included ecommerce operations, warehouse and fulfillment staff, and customer service teams, aligning shipping rules with merchandising and analytics processes. Governance focused on configuration control for shipping rules, centralized order routing logic, and role based access for fulfillment and service teams to standardize operational handoffs.
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Pipolli | Retail | 1 | $1M | United States | ShipMonk | ShipMonk | Shipping Management | 2017 | n/a |
In 2017, Pipolli implemented ShipMonk for Shipping Management. The small United States retailer outsourced its shipping and fulfillment operations to ShipMonk, adopting the vendor hosted web interface to manage order submission, fulfillment orchestration, and shipment tracking. The deployment is centered on vendor managed fulfillment services rather than on-premises infrastructure, shifting operational responsibility for picking, packing, and carrier execution to ShipMonk. This arrangement directly affects Pipolli's order to ship workflows and customer shipment communications.
ShipMonk's web interface is reported as easy to use and the vendor's customer service is noted for quick responses, enabling streamlined daily handling for Pipolli's single employee. The implementation reflects a centralized third party fulfillment model for Shipping Management, with standard category functions such as label generation, tracking updates, and inventory staging executed through the provider portal. Pipolli states that outsourcing shipping needs to ShipMonk has been of great help and they highly recommend the service.
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Retail | 5 | $1M | United States | ShipMonk | ShipMonk | Shipping Management | 2019 | n/a |
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Banking and Financial Services | 20 | $2M | United States | ShipMonk | ShipMonk | Shipping Management | 2016 | n/a |
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Retail | 3 | $1M | United States | ShipMonk | ShipMonk | Shipping Management | 2016 | n/a |
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Professional Services | 5 | $2M | United States | ShipMonk | ShipMonk | Shipping Management | 2020 | n/a |
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Retail | 5 | $1M | United States | ShipMonk | ShipMonk | Shipping Management | 2019 | n/a |
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Professional Services | 13 | $1M | United States | ShipMonk | ShipMonk | Shipping Management | 2019 | n/a |
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Buyer Intent: Companies Evaluating ShipMonk
- Great Lakes Energy, a United States based Utilities organization with 160 Employees
- University of Utah, a United States based Education company with 46000 Employees
- Crosner Legal, a United States based Professional Services organization with 25 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
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