List of SirsiDynix Symphony Customers
Lehi, 84043, UT,
United States
Since 2010, our global team of researchers has been studying SirsiDynix Symphony customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased SirsiDynix Symphony for Library Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using SirsiDynix Symphony for Library Management include: City of Adelaide, a Australia based Government organisation with 1125 employees and revenues of $159.0 million, Bendigo Kangan Institute, a Australia based Education organisation with 1173 employees and revenues of $70.0 million and many others.
Contact us if you need a completed and verified list of companies using SirsiDynix Symphony, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The SirsiDynix Symphony customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Bendigo Kangan Institute | Education | 1173 | $70M | Australia | SirsiDynix | SirsiDynix Symphony | Library Management | 2015 | n/a |
In 2015 Bendigo Kangan Institute implemented SirsiDynix Symphony for Library Management. The implementation was supported by the institute Systems & Applications DBA who provided Level 2 support for SirsiDynix Symphony and managed back-end database and integration interfaces across campus systems.
Back-end support for SirsiDynix Symphony included administration of Oracle 11g and multiple Microsoft SQL Server environments, development of stored procedures and complex SQL views for integration and reporting, and creation of linked servers to bridge Oracle and SQL Server data. ETL automation was implemented using SSIS to move and transform data feeds and to create alerts for successful or unsuccessful scheduled jobs.
Symphony was integrated into the institute data ecosystem through the existing data hub that acted as a Banner student repository and distribution point for downstream applications, enabling synchronization of patron and enrollment records. Integration work also encompassed Active Directory synchronization for user accounts, interactions with MS Exchange and web services, and interfaces to other Kangan applications for identity and data consistency.
Operational governance included maintaining SQL Server roles and security logins controlled through Active Directory, job scheduling via SQL Server Agent and Windows events, and production support processes managed by the DBA. Documentation and end-user FAQs were produced and stored in SharePoint to support ongoing operations and Level 2 troubleshooting for library, student services, and administrative user groups.
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City of Adelaide | Government | 1125 | $159M | Australia | SirsiDynix | SirsiDynix Symphony | Library Management | 2021 | n/a |
In 2021, City of Adelaide implemented SirsiDynix Symphony to centralize Library Management across its three City of Adelaide Libraries. The SirsiDynix Symphony deployment supported front-line library customer service activities, with staff and volunteers using the application daily to manage patron interactions and collection circulation.
The implementation focused on circulation and patron management capabilities, including creation and updating of memberships for use with the Libraries SA One Card Network, check out and check in workflows, processing pull lists, managing holds and shelving returned items through the SirsiDynix Symphony app, and serving the public catalogue. SirsiDynix Symphony was the operational system for routine circulation tasks and member record administration, aligning with standard Library Management functional workflows.
Operational coverage included library customer service teams, volunteers and contractors across the three library sites and support for community centre activity bookings. The environment interoperated with Evanced for booking libraries and community centre activities, and membership records were provisioned to enable access to the Libraries SA One Card Network. Payments processing and event support activities were integrated into daily front-line operations.
Governance emphasis centered on using SirsiDynix Symphony as the system of record for patron and circulation workflows, standardizing holds and pull list processing across sites, and embedding application usage into staff and volunteer procedures. Training and operational support focused on circulation, membership management and event booking workflows to ensure consistent service delivery across City of Adelaide Library locations.
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Buyer Intent: Companies Evaluating SirsiDynix Symphony
- Sunway Education Malaysia, a Malaysia based Education organization with 2000 Employees
- City of Stockton, California, a United States based Government company with 2527 Employees
- San Jose State University, a United States based Education organization with 3300 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
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