List of SmartCS CRM Customers
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Since 2010, our global team of researchers has been studying SmartCS CRM customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased SmartCS CRM for Real Estate CRM from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using SmartCS CRM for Real Estate CRM include: United Airlines, a United States based Transportation organisation with 107300 employees and revenues of $57.06 billion, City Of Beverly Hills, a United States based Government organisation with 984 employees and revenues of $470.0 million, City of Santa Monica, a United States based Government organisation with 1848 employees and revenues of $411.0 million and many others.
Contact us if you need a completed and verified list of companies using SmartCS CRM, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The SmartCS CRM customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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City Of Beverly Hills | Government | 984 | $470M | United States | SmartCS | SmartCS CRM | Real Estate CRM | 2019 | n/a |
In 2019, City Of Beverly Hills implemented SmartCS CRM in the Real Estate CRM category to create digital maps of building electrical infrastructure and to centralize facility documentation across municipal properties in the United States. The implementation was scoped to municipal facilities management and building operations, targeting electrical systems, asset documentation, and maintenance workflows for city-owned buildings.
The deployment used SmartCS CRM to leverage SmartCSM CMMS and facilities mapping capabilities, with inferred functional modules covering asset inventory, visual facilities mapping and overlays, maintenance work order lifecycle management, and document management for plans and service records. Configuration emphasized site and asset hierarchies, visual floor plan and infrastructure overlays, and automation of inspection and troubleshooting workflows to align operational users on a single repository.
No specific third-party systems or integrations are named in source materials, the reported implementation focuses on centralized documentation and mapped infrastructure as the core integration point for day-to-day maintenance operations. Operational coverage included municipal building maintenance and engineering departments within City Of Beverly Hills, bringing maintenance crews and documentation owners onto the SmartCS CRM platform for coordinated troubleshooting and record keeping.
Governance changes aligned with the platform deployment centered on consolidating facility documentation and map-driven asset references to provide a single source of truth for maintenance teams. Outcomes cited in source material include faster troubleshooting and lower maintenance overhead achieved through the SmartCS CRM enabled facilities mapping and centralized documentation.
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City of Santa Monica | Government | 1848 | $411M | United States | SmartCS | SmartCS CRM | Real Estate CRM | 2019 | n/a |
In 2019 the City of Santa Monica implemented SmartCS CRM in a Real Estate CRM role to digitize electrical and mechanical infrastructure records across municipal buildings in the United States, improving access to building as-builts and supporting facilities operations. Public reports reference SmartCSM's facilities mapping and CMMS capabilities, so the project is recorded as a facilities and asset-management use case within the Real Estate CRM category for property teams and facilities staff.
The deployment emphasized facilities mapping and computerized maintenance management system functionality inside SmartCS CRM, with configuration focused on asset registers, spatially linked infrastructure records, and documentation of as-built drawings. Standard Real Estate CRM aligned workflows were adapted to support maintenance ticketing, asset lifecycle tagging, and facilities documentation access for building operators and property managers.
Operational coverage targeted municipal buildings across Santa Monica, with the primary business functions impacted being facilities management, property management, and operational risk oversight. Rollout was centered on property teams and facilities teams to streamline access to mapped electrical and mechanical systems and to centralize infrastructure records for inspections and maintenance planning.
Documented outcomes include improved access to as-builts and a stated reduction in risk and operational costs for facilities teams, reflecting the platform use as a facilities mapping and CMMS solution rather than a traditional tenant sales CRM. SmartCS CRM is presented in this record as providing Real Estate CRM category capabilities applied to municipal facilities and asset-management workflows.
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United Airlines | Transportation | 107300 | $57.1B | United States | SmartCS | SmartCS CRM | Real Estate CRM | 2018 | n/a |
In 2018, United Airlines deployed SmartCS CRM in the United States under the Real Estate CRM category to digitize building electrical infrastructure and centralize facilities records. The implementation targeted facilities and property management teams, creating a central repository for asset and property information to support maintenance and operational workflows.
SmartCS CRM was configured to deliver facilities asset mapping and computerized maintenance management system capabilities, enabling inventoryed electrical assets, work order creation, and preventive maintenance scheduling. The configuration emphasized spatial asset mapping and mobile technician access, with CRM-style property records linking assets to facility contacts and service histories to support coordinated maintenance execution.
Operational coverage focused on United Airlines facilities in the United States and impacted facilities operations and maintenance business functions. Governance concentrated on standardizing facilities processes, instituting work order lifecycle controls, and providing centralized asset visibility, and the platform was reported to improve facility-team efficiency while reducing labor, time, and materials costs.
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