List of SmartHR HCM Customers
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Since 2010, our global team of researchers has been studying SmartHR HCM customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased SmartHR HCM for Core HR from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using SmartHR HCM for Core HR include: Unibeton Ready Mix, a United Arab Emirates based Construction and Real Estate organisation with 3000 employees and revenues of $350.0 million, Kisoji Co., a Japan based Leisure and Hospitality organisation with 1307 employees and revenues of $319.5 million, Ringer Hut Co., a Japan based Leisure and Hospitality organisation with 536 employees and revenues of $294.7 million, DD Holdings Co, a Japan based Leisure and Hospitality organisation with 1203 employees and revenues of $168.1 million and many others.
Contact us if you need a completed and verified list of companies using SmartHR HCM, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the HCM software purchases.
The SmartHR HCM customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of HCM software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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DD Holdings Co | Leisure and Hospitality | 1203 | $168M | Japan | SmartHR | SmartHR HCM | Core HR | 2019 | n/a |
In 2019, DD Holdings Co implemented SmartHR HCM, a Core HR application. The deployment began and went live in 2019 to digitalize onboarding, employment contracts, document distribution, and year end adjustment across the company’s multi brand restaurant and hospitality group in Japan.
The SmartHR HCM implementation configured core HR capabilities to replace paper based workflows, standardizing electronic employment contract issuance, digital document distribution, and automated onboarding checklists. Configuration emphasized role based access for corporate HR and store managers, and process automation for new hire intake and year end adjustment workflows.
Operational coverage targeted both corporate offices and store locations across the group, consolidating document handling and employee onboarding under SmartHR HCM. The rollout removed manual paper handling for thousands of employees across stores and corporate offices and centralized key HR transactional processes.
Governance changes focused on shifting recordkeeping and contract distribution to digital workflows and establishing standardized onboarding and year end adjustment procedures across brands. The implementation enabled faster onboarding and reduced manual document handling according to the case documentation.
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Kisoji Co. | Leisure and Hospitality | 1307 | $320M | Japan | SmartHR | SmartHR HCM | Core HR | 2022 | n/a |
In 2022, Kisoji Co. implemented SmartHR HCM as a Core HR solution to centralize HR data and streamline 入退社手続き, document distribution and other HR workflows across its nationwide restaurant operations in Japan. The SmartHR HCM deployment was introduced to improve HR operational efficiency and usability for over 10,000 group employees, aiming to reduce manual entry and simplify staff management.
Implementation activity focused on establishing a centralized employee master and digital onboarding and offboarding workflows, coupled with electronic document issuance and distribution and automated notification and approval routing for routine HR processes. Configuration emphasized role based access for HR administrators and store managers, templated forms for 入退社手続き and standardized process definitions consistent with Core HR functional patterns.
Rollout governance was organized around Kisoji Co.s nationwide restaurant network, with the formal introduction in 2022 followed by phased adoption by HR and operations teams to standardize recordkeeping and reduce local manual handling. Operational ownership centered on centralized administration of employee records, standardized document templates and named process owners responsible for maintaining workflow configurations.
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Ringer Hut Co. | Leisure and Hospitality | 536 | $295M | Japan | SmartHR | SmartHR HCM | Core HR | 2022 | n/a |
In 2022, Ringer Hut Co. implemented SmartHR HCM to digitize employment contracts, employee data and document distribution across its restaurant operations, aligning the solution with Core HR responsibilities for HR and store operations. The project began in early 2022 and went live that year, targeting paperless HR processes and central management across hundreds of restaurant locations in Japan.
The SmartHR HCM deployment centralized personnel records and automated digital contract issuance, electronic document distribution and standardized onboarding and personnel file management workflows. Configuration work emphasized employee master data, document templates and role based access to support store managers and central HR staff. The implementation leveraged Core HR functional workflows such as employee records management, contract lifecycle handling and document distribution orchestration.
Operational coverage included store managers at hundreds of sites and central HR teams in Japan, shifting administrative responsibility away from individual stores toward centralized oversight. The source does not specify system integrations, so the architecture emphasized a single application approach for central document control and distribution across sites.
Governance changes established centralized document control and standardized distribution procedures to ensure consistent employment contract handling and compliance processes across locations. The implementation delivered paperless HR processes and easier central management, enabling store managers to spend less time on back office labor and more time on customer facing work.
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Construction and Real Estate | 3000 | $350M | United Arab Emirates | SmartHR | SmartHR HCM | Core HR | 2014 | n/a |
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