List of SmartMessage Platform Customers
Istanbul, 34771,
Turkey
Since 2010, our global team of researchers has been studying SmartMessage Platform customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased SmartMessage Platform for Marketing Automation from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using SmartMessage Platform for Marketing Automation include: Turkish is Bank, a Turkey based Banking and Financial Services organisation with 20329 employees and revenues of $6.92 billion, Khan Bank, a Mongolia based Banking and Financial Services organisation with 1000 employees and revenues of $250.0 million, Borusan Cat Kazakhstan, a Kazakhstan based Distribution organisation with 230 employees and revenues of $81.0 million, Bilim Kahramanlari Dernegi, a Turkey based Non Profit organisation with 100 employees and revenues of $25.0 million and many others.
Contact us if you need a completed and verified list of companies using SmartMessage Platform, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Bilim Kahramanlari Dernegi | Non Profit | 100 | $25M | Turkey | SmartMessage | SmartMessage Platform | Marketing Automation | 2019 | n/a |
In 2019, Bilim Kahramanlari Dernegi engaged SmartMessage to deploy the SmartMessage Platform for Marketing Automation to centralize volunteer, supporter and public awareness messaging in Turkey. The engagement positions the SmartMessage Platform as the primary Marketing Automation application supporting the NGO's marketing and communications function, with a mix of pro‑bono and paid support from SmartMessage since 2019.
The implementation focuses on campaign orchestration and audience segmentation to manage outreach to volunteers, donors and the general public, using template-driven message creation, scheduled multiwave delivery and built-in reporting typical of Marketing Automation solutions. Configuration emphasized segmented recipient lists and automated messaging workflows to support recurring program communications and public awareness campaigns, while keeping configurations aligned with nonprofit outreach cycles.
Operational coverage spans the communications and program teams within Bilim Kahramanlari Dernegi across Turkey, with the partnership scoped around marketing and communications process areas to increase campaign reach and program impact. Governance has been collaborative, with SmartMessage providing both pro‑bono and paid services to iterate messaging workflows and campaign processes, and the arrangement is framed as an ongoing communication support partnership rather than a point implementation.
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Borusan Cat Kazakhstan | Distribution | 230 | $81M | Kazakhstan | SmartMessage | SmartMessage Platform | Marketing Automation | 2021 | n/a |
In 2021 Borusan Cat Kazakhstan onboarded the SmartMessage Platform as its Marketing Automation solution to extend omnichannel customer communications across its Kazakhstan operations and Central Asia footprint. The engagement marked SmartMessage's international expansion into Borusan Cat's distribution network and established the SmartMessage Platform as the core marketing automation layer for regional customer engagement.
The SmartMessage Platform implementation focused on campaign orchestration and audience management, reflecting Campaign Manager and Audience Manager module usage to enable segmentation, automated campaign workflows, scheduling, and multi-channel message templates. Configuration work centered on building reusable automation workflows, audience segments tied to customer attributes, and campaign lifecycle controls to support marketing and customer service communications.
Operational coverage targeted Borusan Cat Kazakhstan's marketing, sales enablement, and customer support functions, with the SmartMessage Platform orchestrating email, SMS, and other omnichannel touchpoints for the region. The deployment emphasized centralized campaign governance, role based access controls, and approval workflows to manage message compliance and campaign cadence across Central Asia operations.
Governance and process changes included establishing campaign approval gates, standardized audience hygiene practices, and operational handoffs between marketing and customer service teams using the SmartMessage Platform. The implementation narrative positions SmartMessage Platform Marketing Automation as the enterprise marketing orchestration backbone for Borusan Cat Kazakhstan's regional customer engagement strategy.
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Khan Bank | Banking and Financial Services | 1000 | $250M | Mongolia | SmartMessage | SmartMessage Platform | Marketing Automation | 2020 | n/a |
In 2020, Khan Bank deployed the SmartMessage Platform to support omnichannel marketing and customer communications. The SmartMessage Platform is a Marketing Automation solution implemented in the bank's banking and CRM area in Mongolia to scale customer engagement and marketing communications.
Implementation emphasized configurable campaign orchestration, template management, and delivery channel controls to support both scheduled campaigns and triggered communications. Based on SmartMessage platform capabilities, channel usage is inferred to include SMS, email, and OTP messaging, with automation for segmentation, scheduling, and delivery orchestration.
Operational integration focused on the bank's CRM and customer data stores to align contact profiles, consent signals, and messaging preferences across channels, and the deployment supported marketing and customer engagement functions across Khan Bank's Mongolian operations. Governance and rollout practices aligned around message approval workflows and communications compliance to control campaign publication and transactional messaging.
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Banking and Financial Services | 20329 | $6.9B | Turkey | SmartMessage | SmartMessage Platform | Marketing Automation | 2019 | n/a |
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