List of SmashFly Bot Customers
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Since 2010, our global team of researchers has been studying SmashFly Bot customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased SmashFly Bot for Recruiting Chatbot from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using SmashFly Bot for Recruiting Chatbot include: Humana, a United States based Insurance organisation with 65680 employees and revenues of $117.76 billion, Allegion, a United States based Manufacturing organisation with 14400 employees and revenues of $3.77 billion and many others.
Contact us if you need a completed and verified list of companies using SmashFly Bot, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The SmashFly Bot customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Allegion | Manufacturing | 14400 | $3.8B | United States | Symphony Talent | SmashFly Bot | Recruiting Chatbot | 2020 | n/a |
In 2020 Allegion implemented SmashFly Bot, a Recruiting Chatbot, on its public careers website to provide a conversational front end for applicant engagement. SmashFly Bot handles natural language job search, candidate intake and capture, automated FAQ responses, and guided application prompts, embedding a conversational interface into Allegion careers pages to improve initial candidate interactions.
Operational ownership is centered in Talent Acquisition and recruiting operations, who manage conversational content, job inventory alignment, and response templates. Allegion SmashFly Bot Recruiting Chatbot supports Talent Acquisition and candidate experience workflows as a web-embedded conversational layer, with governance focused on content updates, script moderation, and configuration maintained through the vendor administration tools.
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Humana | Insurance | 65680 | $117.8B | United States | Symphony Talent | SmashFly Bot | Recruiting Chatbot | 2019 | n/a |
In 2019, Humana implemented SmashFly Bot from Symphony Talent as a Recruiting Chatbot on its public careers website, deploying the Symphony Talent Smashfly Chatbot to front-line candidate engagement channels. The implementation is observable on the recruiter chat session timeout endpoint, indicating the deployment was embedded in Humana’s web recruitment layer and configured to manage active chat sessions and timeouts.
Configuration focused on conversational candidate intake and automated candidate engagement, using the SmashFly Bot to answer common candidate queries, capture contact information, and route conversations toward recruiter chat escalation. The deployment included session timeout handling and handoff logic between the chatbot and live recruiter chat, reflecting standard Recruiting Chatbot capabilities for inquiry triage and interaction continuity.
Operational ownership aligned with Talent Acquisition and digital recruitment teams, with the chatbot instrumented on the careers site to support sourcing and candidate experience workflows. Governance included chat session management and escalation workflows to recruiters, and the implementation tied the SmashFly Bot to front-end talent acquisition processes rather than back office HR functions.
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