List of Soft-Pak ERP Customers
San Diego, 92123-1700, CA,
United States
Since 2010, our global team of researchers has been studying Soft-Pak ERP customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Soft-Pak ERP for Utilities ERP from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Soft-Pak ERP for Utilities ERP include: County Waste, a United States based Utilities organisation with 700 employees and revenues of $180.0 million, Mt. Diablo Resource Recovery, a United States based Professional Services organisation with 300 employees and revenues of $66.0 million, Vogel Disposal Service, a United States based Transportation organisation with 160 employees and revenues of $30.0 million, Marin Sanitary Service, a United States based Professional Services organisation with 100 employees and revenues of $10.0 million and many others.
Contact us if you need a completed and verified list of companies using Soft-Pak ERP, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Soft-Pak ERP customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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County Waste | Utilities | 700 | $180M | United States | Soft-Pak | Soft-Pak ERP | Utilities ERP | 2017 | n/a |
In 2017 County Waste implemented Soft-Pak ERP. Soft-Pak ERP in the Utilities ERP category was adopted to centralize customer service, sales support, and field paperwork across the Richmond and West Point service areas.
Core operational activities supported in Soft-Pak ERP included inbound call and email handling for customers, brokers, and the sales organization, plus account setup and pricing for roll off containers and porta johns. The application was used daily to check in drivers and process paperwork for Roll Off, Tractor Trailer, and Commercial operations, indicating configuration for driver check-in, job documentation, and container account management. Office workflows incorporated Microsoft Excel, Word, and Outlook alongside Soft-Pak ERP, with staff using the system for contact management, customer records, and sales account maintenance.
Operational coverage explicitly spanned the Richmond and West Point areas and impacted corporate management, sales, drivers, maintenance, and office teams. Governance and training focused on onboarding new hires to office procedures and Soft-Pak ERP, and on routine updates to corporate, management, drivers, sales, maintenance, and office contact lists to maintain data hygiene.
The implementation emphasized process standardization for account setup, pricing presentation, and daily paperwork processing, positioning Soft-Pak ERP as the operational system of record for roll off and commercial account lifecycle. The deployment aligned customer service, sales, and field operations within the Utilities ERP environment.
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Marin Sanitary Service | Professional Services | 100 | $10M | United States | Soft-Pak | Soft-Pak ERP | Utilities ERP | 2005 | n/a |
In 2005, Marin Sanitary Service implemented Soft-Pak ERP using Soft-Pak's cloud hosted solution including scale and mobile modules to restore and stabilize scale ticketing, billing and operations after a critical on premises server failure. The deployment is classified as Utilities ERP and targeted billing and finance plus operations across Marin County.
Implementation covered functional modules for scale ticketing, billing and finance, materials recovery facility operations, scale operations, routing, and field mobility. The Soft-Pak ERP configuration leveraged cloud hosted scale and mobile modules to centralize ticket processing, automate billing workflows, and provide mobile access for scale house and field staff.
Operational scope was focused on Marin County with business functions in billing, finance and operations at the MRF and scale sites. Field mobility supported route and scale house workflows, while centralized cloud hosting improved system availability for operational continuity.
Governance emphasized rapid stabilization after the on premises server failure, with a staged cutover to the cloud hosted Soft-Pak solution and operational procedures to preserve scale ticket integrity. According to the vendor case study the deployment delivered improved uptime and lower capital expenditures.
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Mt. Diablo Resource Recovery | Professional Services | 300 | $66M | United States | Soft-Pak | Soft-Pak ERP | Utilities ERP | 2010 | n/a |
In 2010, Mt. Diablo Resource Recovery implemented Soft-Pak ERP as a Utilities ERP solution to support its California transfer station and material recovery facility operations. The deployment explicitly targeted operations, billing and routing to improve operational visibility and support growth across Contra Costa and the broader Northern California service area.
The implementation used Soft-Pak ERP modules aligned to the vendor suite, including billing, route management, and mobile in-cab dispatching, configured for transfer station and MRF workflows. Configuration work focused on invoicing and accounts receivable workflows, route sequencing and dispatch orchestration, and mobile field data capture to close operational loops between drivers and office operations.
Operational coverage encompassed operations, dispatch, billing and field crews at Mt. Diablo Resource Recovery transfer and MRF sites in Contra Costa County, providing a unified operational data set for supervisors and billing staff. The project tied route management to mobile in-cab telemetry and centralized billing records within Soft-Pak ERP to consolidate operational information for day to day decision making.
Governance changes emphasized centralized route and billing control inside Soft-Pak ERP, standardization of dispatch procedures, and consistent field data capture to support scalable operations. Reported outcomes from the vendor testimonial include improved business information and enhanced scalability to support growth in the Northern California region while using Soft-Pak ERP to run core operational and financial workflows.
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Transportation | 160 | $30M | United States | Soft-Pak | Soft-Pak ERP | Utilities ERP | 2005 | n/a |
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Buyer Intent: Companies Evaluating Soft-Pak ERP
- Pape-Dawson Engineers, a United States based Construction and Real Estate organization with 1000 Employees
- Investor Group Services, a United States based Professional Services company with 34 Employees
- Marin Sanitary Service, a United States based Professional Services organization with 100 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
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