List of Soft1 Regate Field Service Management Customers
Athens, 176 74,
Greece
Since 2010, our global team of researchers has been studying Soft1 Regate Field Service Management customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Soft1 Regate Field Service Management for Field Service Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Soft1 Regate Field Service Management for Field Service Management include: Grrantis, a Greece based Consumer Packaged Goods organisation with 2259 employees and revenues of $464.0 million, Theodorou Group, a Greece based Manufacturing organisation with 150 employees and revenues of $30.0 million, EPSA Greece, a Greece based Consumer Packaged Goods organisation with 120 employees and revenues of $25.0 million and many others.
Contact us if you need a completed and verified list of companies using Soft1 Regate Field Service Management, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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EPSA Greece | Consumer Packaged Goods | 120 | $25M | Greece | SoftOne Technologies | Soft1 Regate Field Service Management | Field Service Management | 2013 | n/a |
In 2013, EPSA Greece implemented Soft1 Regate Field Service Management. The adoption began with the product under the BizeGate name and later migrated to the Regate Effective edition, with the stated objective of centralizing asset tracking and enabling mobile order capture for field staff in the Greek region.
The Soft1 Regate Field Service Management deployment emphasized two core capabilities, an asset tracking module and mobile sales force automation for order capture. Configuration work focused on creating an asset register, configuring mobile order entry workflows and status updates, and applying Field Service Management patterns such as work order logging and asset condition monitoring to support routine maintenance and field reporting.
Operational coverage extended across EPSA Greece field sales and service teams, supporting retail visit order capture and centralized visibility into maintenance cycles for distributed assets. Rollout prioritized daily merchandising and order collection workflows, aligning field activity with replenishment rhythms and enabling mobile-first data collection at point of contact.
Governance followed a staged, vendor-led adoption in the Greek region beginning in 2013 and included the migration path to Regate Effective. Public vendor testimony and press coverage report improved monitoring and maintenance of field assets and faster order processing driven by the combination of asset tracking and mobile SFA capabilities.
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Grrantis | Consumer Packaged Goods | 2259 | $464M | Greece | SoftOne Technologies | Soft1 Regate Field Service Management | Field Service Management | 2016 | n/a |
In 2016, Grrantis implemented Soft1 Regate Field Service Management as a centralized Field Service Management solution, deploying Regate Effective as a Sales Force Automation and field-sales mobile CRM across multiple business segments and countries, including Greece and Eastern Europe. The implementation targeted field commercial operations and mobile sales teams, positioning Soft1 Regate Field Service Management to standardize visit execution and customer engagement workflows across regions.
The deployment emphasized the SFA module and mobile CRM capabilities of Soft1 Regate Field Service Management, with configuration focused on field-sales workflows, visit scheduling, activity logging, and mobile account management. Mobile CRM functionality was implemented to support on-the-go data capture and synchronization for field representatives, aligning daily customer visits with commercial objectives and sales process steps.
Operational coverage included commercial and field-sales departments across Grrantis business units in Greece and Eastern Europe, with the system used as the primary tool for managing customer visit cadence and sales force activity. The project is documented as an SFA and field-sales case study on the vendor site, reflecting the multi-country rollout and the emphasis on field mobility.
Governance and rollout followed a segmented approach, rolling solution modules by business unit and region while establishing standardized data capture and visit reporting workflows for field teams. Outcomes reported in the case study include accelerated sales processes and an increase in the number of daily customer visits, demonstrating the role of Soft1 Regate Field Service Management in improving field-sales execution.
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Theodorou Group | Manufacturing | 150 | $30M | Greece | SoftOne Technologies | Soft1 Regate Field Service Management | Field Service Management | 2015 | n/a |
In 2015, Theodorou Group implemented Soft1 Regate Field Service Management, deploying Field Service Management capabilities to computerize handwritten technical-support processes. The project centralized task scheduling and provided PDA and mobile access for field technicians across Greece to support day-to-day technical-support workflows.
The implementation focused on core Field Service Management functional modules, including task scheduling and dispatch, work order and task management, mobile technician enablement, and invoicing capture at point of service. Soft1 Regate Field Service Management was configured to replace paper-based job tickets with structured electronic work orders and to surface task priorities and technician assignments for scheduling teams.
Operational coverage included the companys field service organization across Greece, enabling technicians with mobile devices to receive assignments, record service actions, and submit invoicing information from the field. The rollout standardized work order capture and scheduling workflows, shifting manual coordination into a centralized scheduling process and enforcing consistent technical-support procedures across sites.
The deployment produced the cited operational outcomes of reduced errors, better scheduling, improved first-time fixes, increased visits per day, and higher invoicing rates, reflecting direct improvements in field execution, task orchestration, and revenue capture after the system went live.
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