List of Softbase Dealership Management Customers
Spring, 77386, TX,
United States
Since 2010, our global team of researchers has been studying Softbase Dealership Management customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Softbase Dealership Management for Dealership Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Softbase Dealership Management for Dealership Management include: Sunbelt Material Handling, a United States based Manufacturing organisation with 80 employees and revenues of $10.0 million, Frontier Forklifts, a United States based Distribution organisation with 24 employees and revenues of $8.0 million, Craftsmen Trailer, a United States based Distribution organisation with 55 employees and revenues of $7.0 million, Toyota Lift, a United States based Distribution organisation with 10 employees and revenues of $1.0 million and many others.
Contact us if you need a completed and verified list of companies using Softbase Dealership Management, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Craftsmen Trailer | Distribution | 55 | $7M | United States | Softbase Systems | Softbase Dealership Management | Dealership Management | 2023 | n/a |
In 2023, Craftsmen Trailer implemented Softbase Dealership Management to consolidate parts, service and sales workflows across its Midwest locations. Softbase Dealership Management is a Dealership Management application deployed to centralize operational data and standardize transaction processing across parts, service and sales functions.
The deployment concentrated on modules typical to the Dealership Management category, with inferred emphasis on parts management, service and work-order processing, and sales order management configured to support parts cataloging, work-order lifecycle and customer-facing sales workflows. Configuration work prioritized unified inventory records, standardized service workflows and role based access to speed user onboarding and reduce handoffs between counter staff and technicians.
Operational coverage included Craftsmen Trailer frontline service technicians, parts counter staff and sales personnel across multiple Midwest sites, aligning shop operations and counter sales on a single system of record. Integrations were not detailed in the source, the implementation narrative therefore focuses on internal workflow consolidation and centralized data used by parts, service and sales teams.
Governance and rollout followed a phased approach to accelerate onboarding, with centralized configuration control and standard operating procedures to enforce consistent service and parts processes. The implementation improved onboarding speed and responsiveness to customers according to the customer testimonial, reflecting tighter operational coordination across the distributor's service and sales functions.
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Frontier Forklifts | Distribution | 24 | $8M | United States | Softbase Systems | Softbase Dealership Management | Dealership Management | 2023 | n/a |
In 2023, Frontier Forklifts implemented Softbase Dealership Management, a Dealership Management application, to centralize equipment and asset tracking for its Pearland, Texas operations. The deployment focused on distribution and field service functions supporting on-site technicians and parts inventory at the Pearland site.
Softbase Dealership Management was configured to consolidate equipment management, parts management, mobile field service, and CRM workflows, aligning service ticketing, technician dispatch, and parts replenishment into a single operational system. The implementation leveraged mobile field service capabilities to improve technician access to job histories, asset records, and parts availability while centralizing parts catalog and inventory transactions.
Rollout was scoped to the Pearland operations with phased adoption by service technicians and parts personnel, accompanied by process standardization for service intake, dispatch, and parts fulfillment. The centralized Softbase Dealership Management environment improved technician support and service response efficiency as reported in the vendor success story.
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Sunbelt Material Handling | Manufacturing | 80 | $10M | United States | Softbase Systems | Softbase Dealership Management | Dealership Management | 2018 | n/a |
In 2018, Sunbelt Material Handling implemented Softbase Dealership Management in a Dealership Management deployment to centralize accounts receivable, payment processing, and collections workflows. The deployment focused on finance and customer-facing operations at the company, covering salesmen accounts, CSS accounts, and house accounts for transaction verification and account reconciliation.
Softbase Dealership Management was configured to support core modules for invoicing, accounts receivable ledger management, payment processing, credit management, dispute resolution, and aging and collections reporting. Configurations captured invoice data entry into customer portals, processing of credit reports for underwriting or review, and generation of aging reports for all sales personnel and account types, aligning the application with day to day cash application and collections workstreams.
Operational integrations included electronic posting of checks, credit card payments via an online payment portal, and recording of wire transfers and cash tendered, plus input into customer portals for payer access and reconciliation workflows. The system was used to set up new customer accounts, document and file payment authorization forms and credit applications, and to reconcile customer accounts on request, indicating integration points with customer-facing payment and portal interfaces and with external credit reporting sources.
Governance and process changes emphasized structured collections procedures, dispute resolution workflows, and support for audit tasks, all performed annually for bank, equipment, state, and internal audits. Staff responsibilities documented in the Softbase Dealership Management environment included receiving recording and posting payments, reconciling accounts, handling collections on past due balances, and completing requests during audit processes, establishing a repeatable control framework for financial and receivables operations.
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Distribution | 10 | $1M | United States | Softbase Systems | Softbase Dealership Management | Dealership Management | 2023 | n/a |
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