List of Softrax Platform Customers
Canton, 2021, MA,
United States
Since 2010, our global team of researchers has been studying Softrax Platform customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Softrax Platform for Subscription and Recurring Billing from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Softrax Platform for Subscription and Recurring Billing include: Tyler Technologies, a United States based Professional Services organisation with 7462 employees and revenues of $2.14 billion, Finastra, a United Kingdom based Professional Services organisation with 10700 employees and revenues of $2.06 billion and many others.
Contact us if you need a completed and verified list of companies using Softrax Platform, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Softrax Platform customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Finastra | Professional Services | 10700 | $2.1B | United Kingdom | Softrax | Softrax Platform | Subscription and Recurring Billing | 2015 | n/a |
In 2015, Finastra implemented Softrax Platform as its Subscription and Recurring Billing solution to centralize contract billing and invoice generation. The initial operational scope centered on a Portland, OR billing operations team, where a software contract specialist supported order entry, invoice setup, and day to day administration for a team of five.
Softrax Platform was configured to support standard subscription billing workflows including order setup and invoicing, credit memo creation and proration for contract conversions, and revenue recognition controls consistent with accounting requirements. The deployment included license key generation and a maintained code database, along with ad hoc reporting capabilities that relied on Excel based analysis for reconciliations and backlog management.
Operational coverage emphasized cross functional coordination, with the billing team working closely with internal departments to resolve complex contract issues and to reconcile departmental revenue and billing records. Governance and process workstreams included training new hires, developing written procedures for billing operations, and establishing escalation practices where supervisors were supported by designated specialists in their absence.
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Tyler Technologies | Professional Services | 7462 | $2.1B | United States | Softrax | Softrax Platform | Subscription and Recurring Billing | 2010 | n/a |
In 2010, Tyler Technologies implemented the Softrax Platform for Subscription and Recurring Billing to manage contract-driven software revenue and billing workflows. The Softrax Platform was positioned as the central system of record for invoice generation and recurring charge schedules, supporting finance and revenue operations within the professional services organization.
Configuration work focused on contract-aware invoicing, automated deferred revenue schedules to align with US GAAP, and billing exception handling. The Softrax Platform implementation included setup of agreement intake and billing rules so that invoices were produced in accordance with software contract specifications, and staff were able to troubleshoot and resolve billing issues within the application.
Operationally, the deployment covered accounting and revenue specialist workflows, with agreements processed and input directly into Softrax Platform and billing schedules monitored daily. The environment was operated alongside Professional Services Automation tooling, notably Changepoint for budget and billing schedule management, creating a documented handoff between PSA planning and Softrax billing execution.
Governance and control features were explicit in operational practice, teams established deferred revenue schedules to ensure compliance with US GAAP and applied Sarbanes-Oxley controls in accordance with company standards. Process governance also included operational checklists and procedural updates to ensure proper accounting setups and to mitigate business risk.
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