List of SolarWinds SQL Sentry Customers
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Since 2010, our global team of researchers has been studying SolarWinds SQL Sentry customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased SolarWinds SQL Sentry for Database Performance Monitoring from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using SolarWinds SQL Sentry for Database Performance Monitoring include: Subway, a United States based Leisure and Hospitality organisation with 410000 employees and revenues of $10.37 billion, Motion, a United States based Retail organisation with 9200 employees and revenues of $9.00 billion, Merkle, a United States based Professional Services organisation with 16000 employees and revenues of $2.20 billion, Tableau Software, a United States based Professional Services organisation with 4500 employees and revenues of $1.95 billion, AltaMed, a United States based Healthcare organisation with 5700 employees and revenues of $1.80 billion and many others.
Contact us if you need a completed and verified list of companies using SolarWinds SQL Sentry, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The SolarWinds SQL Sentry customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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AltaMed | Healthcare | 5700 | $1.8B | United States | Solarwinds | SolarWinds SQL Sentry | Database Performance Monitoring | 2018 | n/a |
In 2018 AltaMed implemented SolarWinds SQL Sentry to serve a Database Performance Monitoring role across its on-premise SQL Server estate, supporting database operations and enterprise analytics. The deployment was led from the Database Administration organization and tied directly to enterprise data analytics workflows to surface query performance, support managerial reporting, and inform operational decision making.
SolarWinds SQL Sentry was configured for continuous performance monitoring and query-level diagnostics, with tuning workflows leveraging SQL Profiler for complex query analysis. The implementation covered alerting and historical performance capture consistent with Database Performance Monitoring practices, and was used alongside existing monitoring tools such as SentryOne and IDERA to provide diagnostic depth and cross-tool validation for performance investigations.
Operational integrations included SSIS, BCP, PowerShell, and Python ETL processes, SSRS and Tableau reporting pipelines, database replication and disaster recovery mechanics, and TFS source control for database change artifacts. The scope of coverage spanned the Database Administration team and the Enterprise Data Analytics team, and the system fed analytics and KPI reporting used by management and application support groups while operating under HIPAA compliance constraints.
Governance emphasized strict systems development life cycle adherence, formal change controls, and structured release, patching, backup, and purge procedures. The DBA organization established tactical operational plans, rotating 24x7 on-premise support rosters, and a single-project authority for planning, resource allocation, conflict resolution, and reporting, positioning SolarWinds SQL Sentry as a central tool for ongoing performance management and operational support.
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Merkle | Professional Services | 16000 | $2.2B | United States | Solarwinds | SolarWinds SQL Sentry | Database Performance Monitoring | 2021 | n/a |
In 2021, Merkle implemented SolarWinds SQL Sentry for Database Performance Monitoring to provide enterprise visibility into SQL infrastructure. The deployment covers roughly 260 SQL instances and positions SolarWinds SQL Sentry as the primary Database Performance Monitoring tool used by database administrators, support personnel, developers, and operations teams across the enterprise.
The SolarWinds SQL Sentry implementation emphasizes core Database Performance Monitoring capabilities, including SQL performance monitoring, performance dashboards, intelligent alerting, Top SQL identification, and historical trend data. Configuration captures and rolls up SQL statements with associated execution plans, enables drill down into disk IO at the file level, and supports focused time frame analysis by selecting historical windows, all of which are used for forensic and real time troubleshooting.
Architecture is distributed, with collectors and multiple monitors hosted on separate servers to scale horizontally and provide fault tolerance across firewalled network segments. The deployment uses a central repository server which requires sysadmin privileges for initial installation, and access to monitored server subsets is governed through Active Directory roles to segregate client specific operations. The implementation includes a direct integration with the organization help desk application and is in the process of integrating alerting into Microsoft SCOM via SNMP.
Operational governance assigns primary ownership to database administration teams, with approximately four staff members responsible for support and upgrades, backups, and repository maintenance. Alerts from SolarWinds SQL Sentry are consumed by support personnel to route incidents, and advanced custom alerting is in use though it requires a steep learning curve and administrative oversight for complex criteria. Upgrades are handled with database and Windows service administration skills, and access controls are managed through AD role membership to provide least privilege access to server subsets.
Merkle reports concrete operational outcomes and product limitations that are explicitly observed, including increased efficiency in resolving ongoing and historical performance issues, a central repository for enterprise and client level reporting, and reduced time spent on forensic analysis. The review also notes specific limitations such as the presentation of certain SQL Server wait statistics which can affect visibility, the initial install requirement for sysadmin on the repository server, limited web interface functionality, and ongoing work to complete the SCOM SNMP integration.
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Motion | Retail | 9200 | $9.0B | United States | Solarwinds | SolarWinds SQL Sentry | Database Performance Monitoring | 2022 | n/a |
In 2022, Motion deployed SolarWinds SQL Sentry as its targeted Database Performance Monitoring tool. Motion is a US retail company with approximately 9,200 employees and $9 billion in revenue, and the SolarWinds SQL Sentry implementation is positioned to support database performance management and operational visibility for the company.
The deployment emphasizes typical Database Performance Monitoring capabilities, including real time performance monitoring, query level diagnostics and tuning workflows, historical baselining and trend analysis, and alerting and dashboarding to drive troubleshooting and capacity planning. Configuration and module work centered on integrating performance telemetry with DBA workflows, and the application was used to support backup and recovery oversight plus migration and lifecycle management processes.
SolarWinds SQL Sentry was integrated into Motion s Microsoft SQL Server and Windows Server estates and is referenced alongside IBM DB2 as a supported platform in the environment. Operational ownership sits with the Database Administrator organization and is executed within a DevOps and semi agile delivery model, with the primary DBA profile driving day to day administration from a hybrid location in Birmingham, Alabama. The technology roadmap included explicit plans to expand coverage to MongoDB and Google Cloud Platform targets including Cloud SQL and BigQuery for secondary and future evolution.
Governance and process change focused on standards, documentation, and embedding performance monitoring into existing migration and lifecycle management practices. Motion used SolarWinds SQL Sentry to centralize DBA operations for performance management, backup and recovery, and migration planning while aligning tool adoption with semi agile governance and documentation standards.
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New Belgium Brewing Company | Professional Services | 1000 | $300M | United States | Solarwinds | SolarWinds SQL Sentry | Database Performance Monitoring | 2019 | n/a |
In 2019 New Belgium Brewing Company deployed SolarWinds SQL Sentry to monitor and diagnose database and analytics workloads. SolarWinds SQL Sentry, implemented as a Database Performance Monitoring solution, was provisioned within the United States IT analytics organization to centralize visibility for DBAs and analytics engineers and to instrument production and reporting SQL Server instances.
The implementation focused on continuous performance monitoring and diagnostic workflows, enabling alerting, historical performance analysis, and root cause investigation to reduce firefighting time and prioritize optimization work. The deployment reduced daily monitoring and diagnosis time to under an hour, allowing DBAs to shift effort from incident response to analytics projects, and was operated across IT and analytics teams in the United States under updated operational processes for monitoring and escalation.
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Subway | Leisure and Hospitality | 410000 | $10.4B | United States | Solarwinds | SolarWinds SQL Sentry | Database Performance Monitoring | 2019 | n/a |
In 2019, Subway implemented SolarWinds SQL Sentry to monitor SQL Server performance as part of its enterprise data platform. The deployment targeted Database Performance Monitoring across North America IT database operations and was scoped to production SQL Server environments supporting the enterprise data estate.
SolarWinds SQL Sentry was configured to collect real-time and historical performance metrics, surface alerting and diagnostic workflows, and centralize telemetry for DBAs to triage blocking, wait states, and long running queries. Configuration emphasized instrumentation of queries and sessions, baseline capture, and automated alerting to accelerate incident diagnosis and routine performance analysis.
Operational coverage included IT database operations teams in North America supporting the enterprise data platform, with the tool embedded into DBA troubleshooting workflows for root cause analysis and performance reporting. The implementation focused on operationalizing Database Performance Monitoring visibility for on-call shifts and production incident response.
The project improved DBA productivity and incident diagnosis, reducing time to collect data and diagnose production performance problems from about an hour to roughly five minutes, approximately a 92 percent reduction. SolarWinds SQL Sentry served as the central Database Performance Monitoring capability driving faster diagnostics and more efficient database operations.
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Professional Services | 4500 | $2.0B | United States | Solarwinds | SolarWinds SQL Sentry | Database Performance Monitoring | 2019 | n/a |
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Buyer Intent: Companies Evaluating SolarWinds SQL Sentry
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