List of Solera Paws (formerly Audatex Paws) Customers
Westlake, 76262, TX,
United States
Since 2010, our global team of researchers has been studying Solera Paws (formerly Audatex Paws) customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Solera Paws (formerly Audatex Paws) for Insurance Claims Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Solera Paws (formerly Audatex Paws) for Insurance Claims Management include: RSA Insurance Group, a United Kingdom based Insurance organisation with 13500 employees and revenues of $4.11 billion, Maple Mutual Insurance, a Canada based Insurance organisation with 17 employees and revenues of $6.0 million and many others.
Contact us if you need a completed and verified list of companies using Solera Paws (formerly Audatex Paws), including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Maple Mutual Insurance | Insurance | 17 | $6M | Canada | Solera | Solera Paws (formerly Audatex Paws) | Insurance Claims Management | 2025 | n/a |
In 2025, Maple Mutual Insurance deployed Solera Paws formerly Audatex Paws to modernize its Insurance Claims Management workflows and move the Ontario mutual from paper and email claim handling to a digital, unified claims workflow. The implementation centers on Qapter Claims Manager and Qapter Estimating, AI-assisted modules that generate repair estimates from vehicle damage photos and electronically route auto claims to internal staff, network body shops, and independent appraisers through a single integrated platform.
Qapter Claims Manager was configured as the central claims portal, enabling a dedicated claims team to review, correct, and approve estimates within one application. Qapter Estimating provides AI-supported valuations that complement human adjuster expertise, allowing technicians and adjusters to make estimate corrections directly at their desks and reduce time spent reconciling emailed estimate attachments.
The implementation includes integration with Solera Autosource for total loss vehicle valuations, leveraging a market-driven vehicle database to produce locally sensitive valuations for faster settlement decisions. Operational coverage explicitly spans Maple Mutuals auto claims function, its internal claims staff, contracted network repair shops, and independent appraisers in Ontario, consolidating previously fragmented touchpoints into an electronic dispatch, review, and approval process.
Governance changes center on centralized workflow ownership within a dedicated team, standardized electronic dispatch and review procedures, and tighter shop to carrier communication channels. The deployment is positioned to reduce administrative expenses and rental costs, shorten cycle times, and improve the reliability of shop communications, as Maple Mutual and Solera aim to enhance the end to end claims experience while preserving human oversight of AI-generated estimates.
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RSA Insurance Group | Insurance | 13500 | $4.1B | United Kingdom | Solera | Solera Paws (formerly Audatex Paws) | Insurance Claims Management | 2019 | n/a |
In 2019, RSA Insurance Group implemented Solera Paws, formerly Audatex Paws, to automate pet insurance claims handling. RSA Insurance Group deployed Solera Paws as an Insurance Claims Management solution focused on its United Kingdom claims operations.
The Solera Paws implementation centralized digital claims intake and enabled customer self-authentication, moving first notice of loss and supporting documentation capture into an automated workflow. Solera Paws was configured to support adjudication routing and case management for veterinary claim submissions, enabling the insurer to handle over 400 claims per week. The deployment delivered faster payouts, reduced paperwork for vets, and improved customer claim tracking visibility as described in the vendor press release.
Operationally the project targeted RSA Insurance Group pet claims operations in the United Kingdom, embedding Solera Paws within existing claims handling workflows and front end customer touchpoints. Governance emphasis shifted to digital claim intake and tracking, reallocating verification tasks toward customer self-authentication and electronic document exchange with veterinary providers.
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