List of SPS Invoice Customers
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United States
Since 2010, our global team of researchers has been studying SPS Invoice customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased SPS Invoice for AP Automation from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using SPS Invoice for AP Automation include: Serta, a United States based Retail organisation with 3100 employees and revenues of $750.0 million, The A2 Milk Company, a New Zealand based Consumer Packaged Goods organisation with 511 employees and revenues of $205.0 million, Bissell, a United States based Retail organisation with 500 employees and revenues of $100.0 million, MASPANADAS, a United States based Consumer Packaged Goods organisation with 140 employees and revenues of $35.0 million and many others.
Contact us if you need a completed and verified list of companies using SPS Invoice, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The SPS Invoice customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Bissell | Retail | 500 | $100M | United States | SPS Commerce | SPS Invoice | AP Automation | 2022 | n/a |
In 2022, Bissell implemented SPS Invoice as part of an AP Automation initiative to centralize invoice deduction and revenue recovery workflows. Bissell used SupplyPike's automated invoice deduction management to consolidate retailer deduction data and recover millions in disputed deductions across Walmart, Amazon, Target and Kroger, reflecting integration of those retailer deduction feeds into the SPS Invoice environment.
Module usage is inferred as part of SPS Commerce's Revenue Recovery capabilities within SPS Invoice, focusing on automated invoice deduction management, dispute orchestration, and consolidated deduction reporting. The implementation emphasized automated matching of deductions to invoice and claim records, case creation for disputed deductions, and analytics to prioritize recovery efforts, consistent with AP Automation functional workflows.
Operational coverage centered on finance and accounts payable functions, with SPS Invoice processing retailer deduction data from major grocery and retail partners including Walmart, Amazon, Target and Kroger. Governance shifted to standardized deduction handling and centralized dispute workflows in AP, embedding recovery processes into Bissell's invoice-to-pay sequence and finance operations.
Outcomes explicitly reported include consolidation of retailer deduction data and recovery of millions in disputed deductions, with improvements in dispute volume handling and win rates. SPS Invoice served as the AP Automation application linking deduction management and revenue recovery for corporate finance at Bissell.
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MASPANADAS | Consumer Packaged Goods | 140 | $35M | United States | SPS Commerce | SPS Invoice | AP Automation | 2023 | n/a |
In 2023 Maspanadas implemented SPS Invoice as part of an AP Automation deployment. The implementation used SPS Invoice Financing together with SPS Fulfillment to accelerate cash flow and fund rapid retail expansion in the United States, enabling a move to a larger production facility and significant hiring. The initiative was centered on finance functions, specifically accounts receivable and working capital management.
Implementation focused on invoice financing orchestration within SPS Invoice and invoice lifecycle automation common to AP Automation, including electronic invoice presentment, financing decisioning, and automated cash application workflows to shorten receivable cycles. Configuration emphasized operational rules for financing eligibility, invoice validation, and settlement timing to align financing availability with retail replenishment needs.
SPS Invoice was used in tandem with SPS Fulfillment to align fulfillment to cash processes, linking invoicing and order fulfillment data to finance workflows. The operational scope covered finance and operations teams supporting United States retail expansion and production scaling, with SPS Invoice Financing providing working capital support tied directly to fulfillment throughput.
Governance adjustments included centralizing invoice financing approvals and embedding financing orchestration into existing billing workflows to support rapid scaling of production and staffing. Outcomes documented by the vendor include accelerated cash flow, funding for a larger production facility, and support for significant hiring during US retail expansion, all tied to SPS Invoice Financing and SPS Fulfillment.
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Serta | Retail | 3100 | $750M | United States | SPS Commerce | SPS Invoice | AP Automation | 2022 | n/a |
In 2022, Serta implemented SPS Invoice as part of an AP Automation initiative to address deduction and revenue recovery issues tied to key retail partners. Serta Simmons Bedding engaged SupplyPike alongside SPS Commerce to diagnose EDI misalignments with Walmart that were driving valid deductions and post-audit chargebacks.
Module usage is documented and inferred as part of SPS Commerce's Revenue Recovery and SPS Invoice suite, with a configuration focus on deductions management, automated invoice-to-EDI validation, and structured dispute workflows. The implementation emphasized automated identification of EDI exceptions and orchestration of revenue recovery workflows, aligning the SPS Invoice application with accounts payable and revenue protection processes.
Operationally the work targeted chargeback and deduction control between Serta and Walmart, with SupplyPike performing EDI analysis to reduce valid deductions at the source and to support contested audit items. Governance changes included instituting formal challenge workflows and evidence-based dispute processes tied to the SPS Invoice platform, and the effort recovered or avoided roughly $200,000 by challenging a post-audit as documented in the SupplyPike customer story.
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The A2 Milk Company | Consumer Packaged Goods | 511 | $205M | New Zealand | SPS Commerce | SPS Invoice | AP Automation | 2016 | n/a |
In 2016, The A2 Milk Company implemented SPS Invoice as part of an SPS Commerce integration to automate accounts payable workflows. The deployment targeted AP Automation for electronic invoicing and supplier document orchestration across the company.
The implementation of SPS Invoice encompassed outbound electronic invoicing, invoice validation and automated matching against incoming purchase orders, with exception routing to accounts payable teams. SPS Invoice provided EDI-based document generation and acknowledgement capabilities aligned to standard AP Automation functional workflows, supporting invoice validation, exception handling and automated posting preparations.
Integration scope included inbound SPS Purchase Orders and SPS Ship Confirm messages from trading partners, and outbound SPS PO Acknowledgements, SPS Warehouse Orders, and SPS Invoice transmissions, with SPS Commerce serving as the exchange network for partner connectivity. These document flows connected procurement, warehousing and accounts payable processes, consolidating supplier communications through SPS Invoice and the broader SPS Commerce document set.
Operational ownership was established within finance and procurement, with configuration of supplier onboarding for EDI, routing rules for acknowledgements and warehouse orders, and exception workflows for invoice disputes. The architecture centralized electronic document exchange through SPS Invoice and SPS Commerce, standardizing AP Automation and supplier interaction across the business.
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Buyer Intent: Companies Evaluating SPS Invoice
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