List of Square Point of Sale Customers
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United States
Since 2010, our global team of researchers has been studying Square Point of Sale customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Square Point of Sale for Point Of Sale from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Square Point of Sale for Point Of Sale include: Secret Cinema, a United Kingdom based Leisure and Hospitality organisation with 41 employees and revenues of $8.0 million, Masala Wok, a United States based Retail organisation with 10 employees and revenues of $1.0 million, 3 Cups, a United States based Leisure and Hospitality organisation with 10 employees and revenues of $1.0 million and many others.
Contact us if you need a completed and verified list of companies using Square Point of Sale, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Square Point of Sale customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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3 Cups | Leisure and Hospitality | 10 | $1M | United States | Block, Inc. | Square Point of Sale | Point Of Sale | 2018 | n/a |
In 2018, 3 Cups implemented Square Point of Sale from Block, Inc. to run front-of-house payments and revenue capture for its single-site coffeehouse in Holladay, Utah. Square Point of Sale was deployed to support Point Of Sale operations across the retail coffee, pastry, and gelato counter.
The deployment emphasized payment processing, tip tracking, and real-time sales visibility, and was configured to align with retail food and beverage transaction workflows. Square Point of Sale served as the primary sales ledger and terminal interface, capturing transaction-level data used for labor alignment and sales forecasting. The configuration supported itemized transactions and tip reconciliation consistent with small hospitality merchants.
Operational integration connected Square Point of Sale with Deputy for workforce scheduling, clock-ins, and internal communications, and Deputy in turn integrated with Xero to roll up timesheets into payroll. This integration chain covered baristas, kitchen staff, pastry and gelato chefs, enabling mobile schedule updates from the owner, push notifications to staff, and kiosk-visible notes at clock-in to enforce tasking and training acknowledgements.
Governance and process changes centralized scheduling and time capture on mobile devices, eliminating pen and paper timesheets and ad hoc group text scheduling. Reported outcomes included a 30% reduction in time spent creating schedules and processing payroll, improved accuracy of business forecasts and labor cost visibility, increased owner time on the floor engaging with customers, and reported increases in revenue tied to more accurate payroll and staffing alignment.
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Masala Wok | Retail | 10 | $1M | United States | Block, Inc. | Square Point of Sale | Point Of Sale | 2018 | n/a |
In 2018, Masala Wok implemented Square Point of Sale. The Square Point of Sale deployment serves as the chain’s Point Of Sale platform across store iPad terminals and is provisioned through vendor Block, Inc.
The deployment centered on iPad-based registers and store kiosks delivering sales capture, payment acceptance, and cashier workflows tailored for quick casual restaurant operations. Square Point of Sale was configured to support register operations and sales reporting at the store level, while preserving a simple, mobile-friendly interface for managers and staff.
Square Point of Sale was integrated with Deputy to connect transaction-level sales data with workforce scheduling and timekeeping. That integration enabled Masala Wok to combine sales and labor cost data, export consistent timecard information for payroll, and maintain minute-by-minute visibility into employee hours through Deputy’s kiosk clocking with photo verification.
Governance and rollout were managed by Masala Wok leadership through an iterative pilot approach, sampling new mobile tools at selected stores before expanding chainwide. Store managers adopted the combined Square and Deputy workflow as a daily operational routine, using mobile scheduling and register data to review prior-day labor and performance and make near-term staffing adjustments from smartphones or tablets.
As an outcome explicitly reported by the company, the Square Point of Sale implementation, together with the Deputy integration, produced faster schedule creation and adjustment, streamlined payroll exports with accurate time clocks, increased transparency into employee hours, and improved alignment of labor versus sales costs, enabling managers to spend more time interacting with customers.
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Secret Cinema | Leisure and Hospitality | 41 | $8M | United Kingdom | Block, Inc. | Square Point of Sale | Point Of Sale | 2022 | n/a |
In 2022 Secret Cinema implemented Square Point of Sale to support bar and food traders at its London productions, placing the deployment squarely in the Point Of Sale category for transaction processing and on-site retail operations. The implementation targeted front of house sales workflows and cashier operations during productions running February 2022 to June 2023, aligning the application with venue-level sales functions and shift-based staff rosters.
Square Point of Sale was configured to manage transactional workflows, generate opening and closing reports, and support cocktail batching and stock counts as part of event operations. The technical configuration emphasized terminal setup and ad-hoc troubleshooting for point of sale hardware, with Zettle also deployed alongside Square as an additional POS option for separate terminals and sales points.
Operational coverage extended to bar and food trader staffing and payroll activities that were managed through SOPs and Deputy, with POS-driven reporting feeding into daily reconciliation and schedule-driven staffing plans. Business functions impacted included on-site operations, inventory control, cashiering, and HR related to scheduling and payroll, with Square Point of Sale serving as the transactional core for those processes.
Governance focused on standardized opening and closing procedures, operator permissions and on-the-floor training, with ongoing operational troubleshooting managed by the bar and food traders team. Outcomes documented in the source include improved staff welfare, a promotion to Bar Manager, and a 30% increase in staff retention alongside reduced recruitment resources, all reported during the period when Square Point of Sale and supporting SOPs were in use.
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