List of Squiz Engage & Convert Customers
Sydney, 2000, NSW,
Australia
Since 2010, our global team of researchers has been studying Squiz Engage & Convert customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Squiz Engage & Convert for Customer Engagement from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Squiz Engage & Convert for Customer Engagement include: Ciena, a United States based Manufacturing organisation with 8657 employees and revenues of $4.01 billion, The University of Edinburgh, a United Kingdom based Education organisation with 5401 employees and revenues of $1.85 billion, Griffith University, a Australia based Education organisation with 4500 employees and revenues of $655.0 million and many others.
Contact us if you need a completed and verified list of companies using Squiz Engage & Convert, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Squiz Engage & Convert customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Ciena | Manufacturing | 8657 | $4.0B | United States | Squiz | Squiz Engage & Convert | Customer Engagement | 2023 | n/a |
In 2023, Ciena rehosted its global website onto Squiz Engage & Convert. The deployment used Squiz DXP providing a content management system, site search, and integration capabilities within the Customer Engagement category, targeting a multi-audience corporate site to enable later redesign, personalization and improved site management.
The implementation was provisioned as a scalable SaaS platform with modular CMS and search capabilities and integration hooks for downstream systems. Okta SSO support was enabled to centralize authentication for editorial and administrative users, and Squiz Engage & Convert was configured to support personalization and interactive page components as core functional capabilities.
Operational scope focused on digital marketing and website experience across Ciena’s international marketing teams, consolidating content publishing workflows and governance for multi-region site operations. The program established standardized processes for content lifecycle management and a foundation for staged redesign and personalization rollouts, with integrations implemented for authentication and critical data exchange points to improve editorial efficiency and audience targeting.
The move delivered a scalable SaaS DXP with Okta SSO support and greater flexibility for personalization and interactivity, positioning Squiz Engage & Convert as Ciena’s primary Customer Engagement platform for web channels. Governance and publishing workflows were adjusted to centralize site operations and enable phased feature and design rollouts.
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Griffith University | Education | 4500 | $655M | Australia | Squiz | Squiz Engage & Convert | Customer Engagement | 2022 | Peakxd Australia |
In 2022, Griffith University implemented Squiz Engage & Convert as a Customer Engagement deployment underpinned by the Squiz DXP. Peakxd Australia led the implementation to build the myGriffith student portal, provisioning a centralized CMS and experience layer to support student services and digital marketing functions.
The implementation used Squiz DXP components including the CMS and personalization widgets, with inferred module usage for personalization rules, audience targeting, and portal widgets to surface self service tasks. Squiz Engage & Convert was configured to manage content personalization, portal-level widgets for transactional and informational tasks, and content workflows to support multi‑owner content governance across the portal.
The myGriffith portal integrated with more than 22 external systems to deliver unified student journeys, preserving data flows between the DXP and back end systems to enable personalized content and task orchestration. Operational scope focused on student services and digital marketing across Griffith University in Australia, supporting up to 500,000 sessions per month and consolidating portal access to multiple administrative and academic services.
Governance centered on centralized content and experience management within the Squiz DXP, with Peakxd Australia responsible for rollout and technical integration. The deployment of Squiz Engage & Convert was intended to improve engagement and reduce administrative load by enabling personalized content delivery and self service tasks for students.
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The University of Edinburgh | Education | 5401 | $1.9B | United Kingdom | Squiz | Squiz Engage & Convert | Customer Engagement | 2022 | n/a |
In 2022, The University of Edinburgh implemented Squiz Engage & Convert to support website search and digital experience. The deployment used Squiz Engage & Convert in the Customer Engagement category to deliver centralized search functionality, analytics and reporting across the university web estate in the United Kingdom.
The implementation focused on search indexing across approximately 50,000 pages and 1,500 sites, with configuration of search relevance tuning, query analytics and reporting dashboards. Squiz Engage & Convert provided site search instrumentation and search insights that the web team used to identify higher-value content and surface relevant results, matching typical Customer Engagement workflows for search relevance management and content discovery.
Operationally the scope centered on the university web team and the broader website content owners, who consumed analytics to drive content remediation and reduce duplicate or out-of-date pages within the website search and digital experience process area. The case study highlights improved search insights and SEO benefits that enabled ongoing tuning of results and resurfacing of relevant content across the estate.
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