List of StormPBX Customers
Storm Communications
n/a,
n/a, n/a, CA,
United States
n/a, n/a, CA,
United States
1 877-755-5175
Professional Services
10
$1M
Since 2010, our global team of researchers has been studying StormPBX customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased StormPBX for PBX, VoiP and Phone Systems from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using StormPBX for PBX, VoiP and Phone Systems include: RAC, a United Kingdom based Insurance organisation with 4035 employees and revenues of $885.0 million, Together Financial Services, a United Kingdom based Banking and Financial Services organisation with 766 employees and revenues of $382.0 million, Sony Network Communications Japan, a Japan based Communications organisation with 893 employees and revenues of $270.0 million, Panasonic UK & Ireland, a United Kingdom based Manufacturing organisation with 400 employees and revenues of $250.0 million and many others.
Contact us if you need a completed and verified list of companies using StormPBX, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The StormPBX customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Panasonic UK & Ireland | Manufacturing | 400 | $250M | United Kingdom | Storm Communications | StormPBX | PBX, VoiP and Phone Systems | 2022 | n/a |
In 2022 Panasonic UK & Ireland deployed StormPBX as a cloud-hosted solution, using Storm Communications and partnering with Content Guru to deliver storm-powered cloud PBX, unified communications and contact-centre services. StormPBX is identified in the PBX, VoiP and Phone Systems category and was provisioned to support hosted PBX and UC capability for Panasonic to resell through its distribution channels across Europe.
The implementation was a Europe-focused UC and PBX deployment across Panasonic’s European portfolio, designed to extend Panasonic’s product range and speed up go-to-market for distributors and resellers. Functional capabilities implemented include cloud PBX switching and call control, unified communications features and contact-centre services exposed as hosted offerings, enabling Panasonic to package these as reseller-friendly hosted PBX and UC products.
Architecturally the deployment used a cloud multi-tenant delivery model from Storm Communications with solution integration and service orchestration provided in partnership with Content Guru, enabling Panasonic to offer hosted services under its reseller channels. Operational scope centered on channel enablement across Panasonic’s European distributors and resellers, with implementation workstreams focused on product packaging, subscription provisioning, reseller onboarding workflows and service handoff to support and billing teams.
Governance emphasized channel productization and go-to-market acceleration rather than direct enterprise user migration, with rollout coordinated at the portfolio level across European markets. The explicit outcome was to enable Panasonic to offer hosted PBX and UC under its reseller channels and to expand its product range while accelerating distributor and reseller go-to-market timelines.
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RAC | Insurance | 4035 | $885M | United Kingdom | Storm Communications | StormPBX | PBX, VoiP and Phone Systems | 2022 | n/a |
In 2022, RAC implemented StormPBX using Content Guru’s storm platform to automate emergency breakdown callouts. The deployment targeted RAC's UK operations contact-centre and used cloud telephony as part of a PBX, VoiP and Phone Systems implementation to scale handling during peak incident volumes.
StormPBX configuration emphasized cloud telephony, call automation, and natural language processing assisted CLI lookups to accelerate caller identification and routing. Functional capabilities implemented included automated incident intake, intent classification, and call routing orchestration to dispatch channels, aligning with standard PBX, VoiP and Phone Systems workflows.
Integrations connected the StormPBX automation layer to RAC's dispatch systems to enable bidirectional lookup and reduce duplicate or unnecessary engineer callouts. The implementation covered contact-centre operational flows for emergency breakdowns across RAC's UK service footprint, supporting scalability during demand peaks and operator-assisted fallbacks.
Rollout centered on operational playbooks for dispatcher handling and automation thresholds, with staged activation to manage peak periods and fallback routing to human agents. The deployment improved dispatch efficiency and lowered costs by reducing wasted engineer callouts, outcomes described in the project brief.
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Sony Network Communications Japan | Communications | 893 | $270M | Japan | Storm Communications | StormPBX | PBX, VoiP and Phone Systems | 2021 | n/a |
In 2021, Sony Network Communications Japan consolidated multiple regional contact systems onto StormPBX, deploying StormPBX on Rakuten Connect’s Storm platform to centralize telephony and contact centre operations. The work is classified under PBX, VoiP and Phone Systems and focused on improving call quality, unifying channels and reducing operating costs across its Japan footprint.
StormPBX implementations included no-code call flow configuration, PBX-enabled A/B testing and centralized inbound voice routing, combining core PBX functionality with contact centre orchestration capabilities. The deployment emphasized rapid iteration through visual call flow tools, allowing nontechnical teams to implement and test variations in IVR and routing logic without developer intervention.
The project integrated Sony Network Communications Japan contact points onto Rakuten Connect’s Storm platform, consolidating multiple regional contact systems into a single Storm-based PBX and contact centre environment. Operational coverage was national within Japan and primarily impacted contact centre and customer service functions, unifying voice channels and standardizing call handling across sites.
Governance and operational workflows shifted to support experimentation and decentralized change control, with teams using the no-code tooling to run PBX-enabled A/B tests. Outcomes reported in the Rakuten Connect case study include improved call quality, channel unification, reduced costs and a measured approximate 1.2× uplift in contracts from an A B test, as implemented through StormPBX.
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Together Financial Services | Banking and Financial Services | 766 | $382M | United Kingdom | Storm Communications | StormPBX | PBX, VoiP and Phone Systems | 2018 | n/a |
In 2018 Together Financial Services deployed StormPBX as its primary PBX, VoiP and Phone Systems platform, replacing an Avaya PBX to stabilize and modernize telephony infrastructure. The implementation was led through an Agile change delivery approach, focusing on core telephony, an IVR platform and web payment telephony integration as the principal application deliverables.
The StormPBX implementation scope included configuration of core PBX services, IVR call flows and telephony-based payment handling integrated with ongoing SharePoint, CRM and bespoke back-office development work. StormPBX was configured to support call routing and IVR scripting aligned to customer service and payments workflows, with infrastructure and application teams coordinating on provisioning and configuration management.
Project delivery required multi-vendor integration and contract management, working with third party providers Mastek, Content Guru, MasterCard and Equifax to deliver service management, telephony integration and payment connectivity. Operational coverage spanned IT, Business Change and line of business stakeholders, with resource planning that included onshore and off-shore teams to align delivery capacity and business availability.
Governance and rollout were driven by a Senior Agile IT Project Manager who owned prioritization, planning, resourcing, stakeholder engagement including Board-level reporting, and consistent use of the Change Delivery Framework and BA shaping practices. The implementation of StormPBX successfully delivered previously failing telephony, IVR and web payment projects and included formal contract and service management arrangements with the named third parties.
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Buyer Intent: Companies Evaluating StormPBX
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| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
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FAQ - APPS RUN THE WORLD StormPBX Coverage
StormPBX is a PBX, VoiP and Phone Systems solution from Storm Communications.
Companies worldwide use StormPBX, from small firms to large enterprises across 21+ industries.
Organizations such as RAC, Together Financial Services, Sony Network Communications Japan and Panasonic UK & Ireland are recorded users of
StormPBX for PBX, VoiP and Phone Systems.
Companies using StormPBX are most concentrated in Insurance, Banking and Financial Services and Communications, with adoption spanning over 21 industries.
Companies using StormPBX are most concentrated in United Kingdom and Japan, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of StormPBX across Americas, EMEA, and APAC.
Companies using StormPBX range from small businesses with 0-100 employees - 0%, to mid-sized firms with 101-1,000 employees - 75%, large organizations with 1,001-10,000 employees - 25%, and global enterprises with 10,000+ employees - 0%.
Customers of StormPBX include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified StormPBX customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of PBX, VoiP and Phone Systems.