List of Swan Touchpoint TRIMS Backoffice Customers
Waterlooville, PO7 7XY,
United Kingdom
Since 2010, our global team of researchers has been studying Swan Touchpoint TRIMS Backoffice customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Swan Touchpoint TRIMS Backoffice for Inventory Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Swan Touchpoint TRIMS Backoffice for Inventory Management include: Stoke City Football Club, a United Kingdom based Leisure and Hospitality organisation with 350 employees and revenues of $55.0 million, Ipswich Town Football Club, a United Kingdom based Leisure and Hospitality organisation with 186 employees and revenues of $25.3 million, Robinsons Of Bawtry United Kingdom, a United Kingdom based Retail organisation with 10 employees and revenues of $2.0 million, Smarty Schoolwear United Kingdom, a United Kingdom based Retail organisation with 23 employees and revenues of $1.0 million and many others.
Contact us if you need a completed and verified list of companies using Swan Touchpoint TRIMS Backoffice, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Swan Touchpoint TRIMS Backoffice customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Ipswich Town Football Club | Leisure and Hospitality | 186 | $25M | United Kingdom | Swan Retail | Swan Touchpoint TRIMS Backoffice | Inventory Management | 2020 | n/a |
In 2020, Ipswich Town Football Club deployed Swan Touchpoint TRIMS Backoffice as its Inventory Management platform. Swan Touchpoint TRIMS Backoffice was installed across stadium retail points, matchday locations and the club warehouse to provide unified warehouse management, stock control and eCommerce integration.
The implementation used TRIMS Backoffice modules for warehouse management, stock control and reporting, with TRIMS Backoffice inventory usage described in the vendor case study. Functional workflows included SKU level stock control, stock reconciliation and transactional inventory updates to support matchday sales and warehouse picking and receiving operations.
Integrations tied TRIMS Backoffice to the club eCommerce channel and a bespoke Kitbuilder integration to enable personalised merchandise configuration and sales. The eCommerce connection provided coordinated inventory visibility and supported higher match-day transaction throughput through faster stock lookup and allocation.
The UK sports-retail deployment covered retail operations and warehouse inventory control, centralising governance under the Backoffice to standardise stock control processes across sites. Ipswich Town Football Club reported improved inventory accuracy and reporting and increased match-day transaction throughput and personalised merchandise revenue as described in the Swan Retail case study.
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Robinsons Of Bawtry United Kingdom | Retail | 10 | $2M | United Kingdom | Swan Retail | Swan Touchpoint TRIMS Backoffice | Inventory Management | 2020 | Swan Retail |
In 2020, Robinsons Of Bawtry United Kingdom implemented Swan Touchpoint TRIMS Backoffice, an Inventory Management application. The deployment connected the retailer's Shopify ecommerce site to an existing TRIMS installation so stock values and quantities synchronize between ecommerce and the physical store, reducing manual stock entry.
The Swan Touchpoint TRIMS Backoffice configuration focused on backoffice inventory control, automated stock level updates, and synchronization of SKU quantities across channels. The implementation used TRIMS to maintain a central stock ledger, while the integration layer handled real time quantity and value propagation to the Shopify storefront, enabling consistent omnichannel availability and simplified stock reconciliation workflows.
Integration work was delivered by Swan Retail and Touchretail, linking Shopify order and stock flows to TRIMS and extending operational coverage to both the online channel and in-store operations. Governance and process changes removed time consuming stock administration, and the integrated setup enabled immediate online sales during lockdown while improving omnichannel inventory accuracy for store and ecommerce teams.
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Smarty Schoolwear United Kingdom | Retail | 23 | $1M | United Kingdom | Swan Retail | Swan Touchpoint TRIMS Backoffice | Inventory Management | 2017 | n/a |
In 2017, Smarty Schoolwear implemented Swan Touchpoint TRIMS Backoffice to centralize inventory operations across its United Kingdom retail footprint. The Swan Touchpoint TRIMS Backoffice application was deployed to provide Inventory Management functionality focused on barcode-driven stock control and fulfilment orchestration for a specialist retail environment.
The implementation configured explicit modules for barcoding, stock control, stock transfers and pick and fulfilment, using TRIMS Backoffice capabilities to standardize intake and picking workflows. Configuration emphasized multi-store and warehouse inventory visibility, and reporting constructs were built to support finance and operations with reconciled stock-ledger views and transaction-level auditability.
Operational coverage included shop-level barcode capture and warehouse intake processes feeding a central TRIMS Backoffice inventory repository, enabling synchronized stock availability across stores and the warehouse. The deployment targeted retail operations and finance functions, aligning stock transfer workflows and fulfilment sequences to reduce manual reconciliation and improve stock routing.
Governance focused on formalizing stock transfer and pick and fulfilment processes within TRIMS Backoffice, with role-based controls for inventory adjustments and reporting access for finance and operations. The rollout yielded explicit outcomes, reducing stock-holding costs by around 30 percent and speeding stock intake processes while improving visibility for finance and operations.
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Leisure and Hospitality | 350 | $55M | United Kingdom | Swan Retail | Swan Touchpoint TRIMS Backoffice | Inventory Management | 2021 | Swan Retail |
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