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List of Swan Touchpoint TRIMS Vision Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight
Shirt Sleeves United Kingdom Retail 10 $1M United Kingdom Swan Retail Swan Touchpoint TRIMS Vision Analytics and BI 2023 n/a
In 2023, Shirt Sleeves United Kingdom implemented Swan Touchpoint TRIMS Vision Analytics and BI to streamline stock onboarding, improve stock-movement reporting and accelerate getting product online. The upgrade included SwanPay as part of the TRIMS rollout for an independent womenswear retailer operating in the United Kingdom with a small store and online footprint. Swan Touchpoint TRIMS Vision was used for reporting and BI workflows, with historic stock movement reports ingested to inform purchasing decisions and to reduce stock errors. The implementation focused on stock onboarding automation and stock-movement analytics, enabling faster product listing and more consistent inventory records. Operationally the deployment impacted merchandising and purchasing workflows as well as online product operations, where TRIMS Vision reporting fed revised purchasing rules and quality checks. Shirt Sleeves United Kingdom credits the TRIMS reporting capability with accelerating product time to online and with sales improvements noted after the 2023 upgrade.
Silvermere Golf United Kingdom Leisure and Hospitality 50 $5M United Kingdom Swan Retail Swan Touchpoint TRIMS Vision Analytics and BI 2021 n/a
In 2021 Silvermere Golf United Kingdom deployed Swan Touchpoint TRIMS Vision as the Analytics and BI layer supporting a broader Swan Retail rollout that included Swan SRS, Cygnus EPOS, the FUSE loyalty app and SwanPay. The implementation went live in 2021 and was scoped to modernise retail and ecommerce operations in the UK, consolidating transaction and loyalty event streams for unified reporting and analysis to improve operational efficiency and the customer experience. Swan Touchpoint TRIMS Vision was configured to ingest point of sale and loyalty data from Cygnus EPOS and FUSE via the Swan Retail System SRS, enabling standard retail BI capabilities such as consolidated transaction reporting, loyalty analytics, dashboarding and scheduled report distribution. Operational coverage focused on retail and ecommerce business functions, supporting frontline retail staff, ecommerce operations and back office reporting for silvermere golf; governance was implemented through role based access to dashboards and scheduled ETL style data feeds from SRS. The deployment emphasized transaction and loyalty analytics as the primary use cases for Swan Touchpoint TRIMS Vision, aligning the Analytics and BI application to retail reporting workflows and customer experience monitoring without introducing additional external integrations.
Smarty Schoolwear United Kingdom Retail 23 $1M United Kingdom Swan Retail Swan Touchpoint TRIMS Vision Analytics and BI 2017 n/a
In 2017, Smarty Schoolwear implemented Swan Touchpoint TRIMS Vision, deploying the reporting and business intelligence layer within the broader Swan TRIMS retail system to support Analytics and BI across its UK retail operations. The deployment was part of an upgrade to Swan's TRIMS retail technology and later incorporated Cygnus EPOS/SwanPay to consolidate point of sale and transaction data for centralized reporting. Swan Touchpoint TRIMS Vision was configured to centralize sales and inventory reporting, provide store and head office dashboards, and enable inventory management workflows that linked EPOS transactions to stock replenishment processes, impacting retail operations and supply chain functions. The implementation covered Smarty Schoolwear's UK stores and head office reporting, shifted reporting governance toward TRIMS Vision as the primary analytics source, and is reported to have reduced stock-holding costs by around 30 percent while enabling subsequent expansion.
Voisins Jersey Retail 100 $25M Jersey Swan Retail Swan Touchpoint TRIMS Vision Analytics and BI 2022 n/a
In 2022, Voisins Jersey implemented Swan Touchpoint TRIMS Vision as its Analytics and BI application to centralize reporting for loyalty and transaction trends. The deployment formed part of a coordinated omnichannel architecture delivered by Swan Retail and tied into the retailer's SRS back office, Cygnus EPOS, FUSE loyalty app, ecommerce storefront and Omnisend marketing automation. The implementation emphasized TRIMS Vision reporting and BI modules to produce reportable customer transaction trends, cohort analyses and campaign performance views. Functional capabilities configured included consolidated transaction reporting, customer segmentation exports for targeted marketing, and loyalty redemption analytics aligned to Analytics and BI workflows. Integrations were established between Swan SRS back office, Cygnus EPOS, the FUSE loyalty app, the ecommerce channel and Omnisend to enable targeted campaigns and unified transaction reporting. Operational coverage focused on retail store and ecommerce channels in Jersey, supporting marketing, store operations and loyalty program management. Governance concentrated on centralized reporting and campaign orchestration, with processes to feed segmented customer lists from TRIMS Vision into Omnisend for execution and measurement. The integrated implementation enabled improved transaction reporting and customer segmentation, and delivered strong marketing ROI as reported by the customer.
W J French & Son United Kingdom Retail 12 $2M United Kingdom Swan Retail Swan Touchpoint TRIMS Vision Analytics and BI 2021 n/a
In 2021, W J French & Son United Kingdom went live with Swan Touchpoint TRIMS Vision in July 2021 to synchronise in-store and online stock and reduce manual administrative work. The deployment targeted the retailer s point of sale to ecommerce synchronization and payment handling, establishing a single data source for sales and inventory across physical and digital channels. Swan Touchpoint TRIMS Vision was implemented with an emphasis on reporting and BI capabilities, reflecting the Analytics and BI category through integrated reporting, consolidated sales and stock dashboards, and automated sales to stock reconciliation workflows. The implementation included configuration of TRIMS VISION reporting to replace previously manual compilation of sales and inventory reports, enabling near real time visibility for store staff and shop management. Integrations implemented as part of the go live included integrated payments and stock synchronization between the in-store POS and the online storefront, enabling consistent inventory status across channels. Operational scope focused on retail store operations and the online sales channel in the United Kingdom, impacting inventory management, store operations, ecommerce order fulfilment, and finance functions responsible for payments and reconciliation. Governance and process changes accompanied the rollout, with centralised reporting and automated reconciliation reducing duplicated administrative tasks and manual reporting. The case notes explicitly cite elimination of wasted administrative effort through integrated reporting, and the July 2021 go live marks the transition to Swan Touchpoint TRIMS Vision for operational analytics and reporting.
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FAQ - APPS RUN THE WORLD Swan Touchpoint TRIMS Vision Coverage

Swan Touchpoint TRIMS Vision is a Analytics and BI solution from Swan Retail.

Companies worldwide use Swan Touchpoint TRIMS Vision, from small firms to large enterprises across 21+ industries.

Organizations such as Voisins Jersey, Silvermere Golf United Kingdom, W J French & Son United Kingdom, Smarty Schoolwear United Kingdom and Shirt Sleeves United Kingdom are recorded users of Swan Touchpoint TRIMS Vision for Analytics and BI.

Companies using Swan Touchpoint TRIMS Vision are most concentrated in Retail and Leisure and Hospitality, with adoption spanning over 21 industries.

Companies using Swan Touchpoint TRIMS Vision are most concentrated in Jersey and United Kingdom, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Swan Touchpoint TRIMS Vision across Americas, EMEA, and APAC.

Companies using Swan Touchpoint TRIMS Vision range from small businesses with 0-100 employees - 100%, to mid-sized firms with 101-1,000 employees - 0%, large organizations with 1,001-10,000 employees - 0%, and global enterprises with 10,000+ employees - 0%.

Customers of Swan Touchpoint TRIMS Vision include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified Swan Touchpoint TRIMS Vision customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Analytics and BI.