List of Swan Touchpoint TRIMS Vision Customers
Waterlooville, PO7 7XY,
United Kingdom
Since 2010, our global team of researchers has been studying Swan Touchpoint TRIMS Vision customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Swan Touchpoint TRIMS Vision for Analytics and BI from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Swan Touchpoint TRIMS Vision for Analytics and BI include: Voisins Jersey, a Jersey based Retail organisation with 100 employees and revenues of $25.0 million, Silvermere Golf United Kingdom, a United Kingdom based Leisure and Hospitality organisation with 50 employees and revenues of $5.0 million, W J French & Son United Kingdom, a United Kingdom based Retail organisation with 12 employees and revenues of $2.0 million, Smarty Schoolwear United Kingdom, a United Kingdom based Retail organisation with 23 employees and revenues of $1.0 million, Shirt Sleeves United Kingdom, a United Kingdom based Retail organisation with 10 employees and revenues of $1.0 million and many others.
Contact us if you need a completed and verified list of companies using Swan Touchpoint TRIMS Vision, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Swan Touchpoint TRIMS Vision customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Shirt Sleeves United Kingdom | Retail | 10 | $1M | United Kingdom | Swan Retail | Swan Touchpoint TRIMS Vision | Analytics and BI | 2023 | n/a |
In 2023, Shirt Sleeves United Kingdom implemented Swan Touchpoint TRIMS Vision Analytics and BI to streamline stock onboarding, improve stock-movement reporting and accelerate getting product online. The upgrade included SwanPay as part of the TRIMS rollout for an independent womenswear retailer operating in the United Kingdom with a small store and online footprint.
Swan Touchpoint TRIMS Vision was used for reporting and BI workflows, with historic stock movement reports ingested to inform purchasing decisions and to reduce stock errors. The implementation focused on stock onboarding automation and stock-movement analytics, enabling faster product listing and more consistent inventory records.
Operationally the deployment impacted merchandising and purchasing workflows as well as online product operations, where TRIMS Vision reporting fed revised purchasing rules and quality checks. Shirt Sleeves United Kingdom credits the TRIMS reporting capability with accelerating product time to online and with sales improvements noted after the 2023 upgrade.
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Silvermere Golf United Kingdom | Leisure and Hospitality | 50 | $5M | United Kingdom | Swan Retail | Swan Touchpoint TRIMS Vision | Analytics and BI | 2021 | n/a |
In 2021 Silvermere Golf United Kingdom deployed Swan Touchpoint TRIMS Vision as the Analytics and BI layer supporting a broader Swan Retail rollout that included Swan SRS, Cygnus EPOS, the FUSE loyalty app and SwanPay. The implementation went live in 2021 and was scoped to modernise retail and ecommerce operations in the UK, consolidating transaction and loyalty event streams for unified reporting and analysis to improve operational efficiency and the customer experience.
Swan Touchpoint TRIMS Vision was configured to ingest point of sale and loyalty data from Cygnus EPOS and FUSE via the Swan Retail System SRS, enabling standard retail BI capabilities such as consolidated transaction reporting, loyalty analytics, dashboarding and scheduled report distribution. Operational coverage focused on retail and ecommerce business functions, supporting frontline retail staff, ecommerce operations and back office reporting for silvermere golf; governance was implemented through role based access to dashboards and scheduled ETL style data feeds from SRS. The deployment emphasized transaction and loyalty analytics as the primary use cases for Swan Touchpoint TRIMS Vision, aligning the Analytics and BI application to retail reporting workflows and customer experience monitoring without introducing additional external integrations.
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Smarty Schoolwear United Kingdom | Retail | 23 | $1M | United Kingdom | Swan Retail | Swan Touchpoint TRIMS Vision | Analytics and BI | 2017 | n/a |
In 2017, Smarty Schoolwear implemented Swan Touchpoint TRIMS Vision, deploying the reporting and business intelligence layer within the broader Swan TRIMS retail system to support Analytics and BI across its UK retail operations. The deployment was part of an upgrade to Swan's TRIMS retail technology and later incorporated Cygnus EPOS/SwanPay to consolidate point of sale and transaction data for centralized reporting.
Swan Touchpoint TRIMS Vision was configured to centralize sales and inventory reporting, provide store and head office dashboards, and enable inventory management workflows that linked EPOS transactions to stock replenishment processes, impacting retail operations and supply chain functions. The implementation covered Smarty Schoolwear's UK stores and head office reporting, shifted reporting governance toward TRIMS Vision as the primary analytics source, and is reported to have reduced stock-holding costs by around 30 percent while enabling subsequent expansion.
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Voisins Jersey | Retail | 100 | $25M | Jersey | Swan Retail | Swan Touchpoint TRIMS Vision | Analytics and BI | 2022 | n/a |
In 2022, Voisins Jersey implemented Swan Touchpoint TRIMS Vision as its Analytics and BI application to centralize reporting for loyalty and transaction trends. The deployment formed part of a coordinated omnichannel architecture delivered by Swan Retail and tied into the retailer's SRS back office, Cygnus EPOS, FUSE loyalty app, ecommerce storefront and Omnisend marketing automation.
The implementation emphasized TRIMS Vision reporting and BI modules to produce reportable customer transaction trends, cohort analyses and campaign performance views. Functional capabilities configured included consolidated transaction reporting, customer segmentation exports for targeted marketing, and loyalty redemption analytics aligned to Analytics and BI workflows.
Integrations were established between Swan SRS back office, Cygnus EPOS, the FUSE loyalty app, the ecommerce channel and Omnisend to enable targeted campaigns and unified transaction reporting. Operational coverage focused on retail store and ecommerce channels in Jersey, supporting marketing, store operations and loyalty program management.
Governance concentrated on centralized reporting and campaign orchestration, with processes to feed segmented customer lists from TRIMS Vision into Omnisend for execution and measurement. The integrated implementation enabled improved transaction reporting and customer segmentation, and delivered strong marketing ROI as reported by the customer.
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W J French & Son United Kingdom | Retail | 12 | $2M | United Kingdom | Swan Retail | Swan Touchpoint TRIMS Vision | Analytics and BI | 2021 | n/a |
In 2021, W J French & Son United Kingdom went live with Swan Touchpoint TRIMS Vision in July 2021 to synchronise in-store and online stock and reduce manual administrative work. The deployment targeted the retailer s point of sale to ecommerce synchronization and payment handling, establishing a single data source for sales and inventory across physical and digital channels.
Swan Touchpoint TRIMS Vision was implemented with an emphasis on reporting and BI capabilities, reflecting the Analytics and BI category through integrated reporting, consolidated sales and stock dashboards, and automated sales to stock reconciliation workflows. The implementation included configuration of TRIMS VISION reporting to replace previously manual compilation of sales and inventory reports, enabling near real time visibility for store staff and shop management.
Integrations implemented as part of the go live included integrated payments and stock synchronization between the in-store POS and the online storefront, enabling consistent inventory status across channels. Operational scope focused on retail store operations and the online sales channel in the United Kingdom, impacting inventory management, store operations, ecommerce order fulfilment, and finance functions responsible for payments and reconciliation.
Governance and process changes accompanied the rollout, with centralised reporting and automated reconciliation reducing duplicated administrative tasks and manual reporting. The case notes explicitly cite elimination of wasted administrative effort through integrated reporting, and the July 2021 go live marks the transition to Swan Touchpoint TRIMS Vision for operational analytics and reporting.
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Buyer Intent: Companies Evaluating Swan Touchpoint TRIMS Vision
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