List of Swan Touchpoint TRIMS WMS Customers
Waterlooville, PO7 7XY,
United Kingdom
Since 2010, our global team of researchers has been studying Swan Touchpoint TRIMS WMS customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Swan Touchpoint TRIMS WMS for Warehouse Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Swan Touchpoint TRIMS WMS for Warehouse Management include: Stoke City Football Club, a United Kingdom based Leisure and Hospitality organisation with 350 employees and revenues of $55.0 million, Ipswich Town Football Club, a United Kingdom based Leisure and Hospitality organisation with 186 employees and revenues of $25.3 million, W J French & Son United Kingdom, a United Kingdom based Retail organisation with 12 employees and revenues of $2.0 million, Robinsons Of Bawtry United Kingdom, a United Kingdom based Retail organisation with 10 employees and revenues of $2.0 million, Smarty Schoolwear United Kingdom, a United Kingdom based Retail organisation with 23 employees and revenues of $1.0 million and many others.
Contact us if you need a completed and verified list of companies using Swan Touchpoint TRIMS WMS, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Swan Touchpoint TRIMS WMS customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Ipswich Town Football Club | Leisure and Hospitality | 186 | $25M | United Kingdom | Swan Retail | Swan Touchpoint TRIMS WMS | Warehouse Management | 2019 | n/a |
In 2019, Ipswich Town Football Club implemented Swan Touchpoint TRIMS WMS, a Warehouse Management application, to centralize stock control across its retail and online operations. The deployment targeted stadium retail outlets, matchday sites and the club's Magento eCommerce platform in Ipswich, United Kingdom.
The Swan Touchpoint TRIMS WMS implementation covered core warehouse and stock control modules, including inventory ledgering, location management and picking and packing workflows consistent with Warehouse Management functionality. The project included POS integrations and a bespoke Kitbuilder capability to support merchandise customization and personalised sales at point of service.
Integrations were implemented with the club's Magento eCommerce platform and multiple stadium POS systems, creating synchronous stock visibility between back of house warehouse processes and front of house retail operations. Operational scope encompassed retail merchandising, matchday transaction processing and eCommerce order fulfillment across Ipswich sites.
Governance and process changes focused on unified stock control, POS orchestration and fulfilment workflows to improve matchday transaction throughput and stock visibility. The deployment delivered faster personalised sales and more efficient stock handling as reported by the club.
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Robinsons Of Bawtry United Kingdom | Retail | 10 | $2M | United Kingdom | Swan Retail | Swan Touchpoint TRIMS WMS | Warehouse Management | 2020 | Swan Retail |
In 2020, Robinsons Of Bawtry United Kingdom connected Swan Touchpoint TRIMS WMS to a new Shopify ecommerce site. The deployment used Swan Touchpoint TRIMS WMS as the Warehouse Management system, with integration and delivery led by Swan Retail and implementation support from Touchretail.
Configuration centered on TRIMS inventory and fulfilment connectors to synchronise stock levels and order information, reducing manual stock-entry. Functional workstreams included real-time stock synchronization, online order orchestration, and configuration of click-and-collect fulfilment flows to surface store inventory to the ecommerce channel.
Integrations linked the TRIMS instance to the Shopify ecommerce storefront via the TRIMS inventory and fulfilment connectors, aligning online orders with in-store stock records. Operational scope covered the retailer site and its ecommerce channel, impacting inventory management, fulfilment operations, and store order handling.
Governance and process changes focused on updating reservation and picking workflows, and implementing synchronization rules between Shopify orders and TRIMS inventory so staff could process click-and-collect during lockdown. The implementation explicitly reduced manual stock-entry and enabled click-and-collect capabilities during the 2020 lockdown period.
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Shirt Sleeves United Kingdom | Retail | 10 | $1M | United Kingdom | Swan Retail | Swan Touchpoint TRIMS WMS | Warehouse Management | 2023 | n/a |
In 2023 Shirt Sleeves United Kingdom implemented Swan Touchpoint TRIMS WMS in the Warehouse Management category to overhaul stock control and payments across its retail and ecommerce operations. The deployment focused on improving inventory accuracy and accelerating the flow of new SKUs into the online storefront.
Swan Touchpoint TRIMS WMS was configured to support core warehouse management capabilities typical for a small retailer, including inventory management, receiving and putaway workflows, order picking and packing, stock onboarding procedures, and enhanced reporting and payment reconciliation. Configuration emphasized faster onboarding of stock to the online store and operational reporting that supported merchandising and sales decisions.
Operational coverage centered on the retailer's inventory, fulfilment, ecommerce and finance functions, reflecting the companys compact organizational footprint and direct control over stock-to-channel processes. Integration efforts aligned the TRIMS WMS inventory feeds and onboarding workflows with the online storefront and order fulfilment processes to shorten time to availability for new products.
Governance changes included restructuring receiving and stock onboarding procedures and centralizing reporting for sales and inventory visibility, enabling tighter operational controls across buying, warehouse and ecommerce functions. The vendor case study links the Swan Touchpoint TRIMS WMS implementation to faster stock onboarding and improved reporting that supported sales growth for Shirt Sleeves United Kingdom.
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Smarty Schoolwear United Kingdom | Retail | 23 | $1M | United Kingdom | Swan Retail | Swan Touchpoint TRIMS WMS | Warehouse Management | 2017 | n/a |
In 2017, Smarty Schoolwear implemented Swan Touchpoint TRIMS WMS to manage inventory and order fulfilment for a newly opened warehouse in Hertfordshire, United Kingdom. The deployment brought the Swan Touchpoint TRIMS WMS application into core warehouse operations for the retailer, aligning software controls with its retail inventory and fulfilment needs.
Swan Touchpoint TRIMS WMS was configured to support inbound stock intake, inventory control, picking and packing workflows, and the case study references indicate use of TRIMS Pickstation for pickstation operations. These functional modules reflect core Warehouse Management capabilities including inventory visibility, putaway and pickstation orchestration, and order fulfilment sequencing. Configuration included order routing to pickstation workflows and pick to pack handoffs typical of warehouse orchestration.
The implementation covered operational teams at the Hertfordshire site, focusing on warehouse staff, fulfilment processes and inventory management. Operational controls and warehouse workflows were the primary scope of the deployment.
Governance centered on standardized receiving and intake procedures and new fulfilment workflows to support pickstation operations and faster stock intake. The case study reports that the Swan Touchpoint TRIMS WMS deployment reduced stock holding costs by around 30% and sped up stock intake processes, delivering improved inventory efficiency for Smarty Schoolwear.
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Stoke City Football Club | Leisure and Hospitality | 350 | $55M | United Kingdom | Swan Retail | Swan Touchpoint TRIMS WMS | Warehouse Management | 2021 | Swan Retail |
In 2021, Stoke City Football Club implemented Swan Touchpoint TRIMS WMS to centralise inventory and fulfilment for retail and matchday operations. Swan Retail acted as the system integrator and deployed the solution across the club shops, an outlet and a central warehouse in Stoke-on-Trent, United Kingdom, while Touchretail supplied point of sale hardware that interfaces with the WMS.
Swan Touchpoint TRIMS WMS was configured to provide core Warehouse Management capabilities including central stock management, TRIMSm mobile logistics for handheld scanning and picking, and a Kit Builder module to support merchandise assembly and matchday sales fulfilment. The implementation also included eCommerce integration to unify online orders with in‑store and warehouse inventory, enabling order orchestration and pick pack workflows tied to the central inventory ledger.
Operational coverage extended across retail point of sale, back of house warehouse fulfilment and matchday retail operations, with the club using the platform to coordinate stock between shops, the outlet and the warehouse in Stoke-on-Trent. Governance and process changes focused on centralised inventory control, mobile logistics practices for store and warehouse staff, and merchandising configuration to support personalised selling.
The case study reports improved stock accuracy and enabled personalisation driven revenue through the combined deployment of Swan Touchpoint TRIMS WMS, TRIMSm mobile logistics and the Kit Builder feature. The deployment illustrates a Warehouse Management implementation that integrates retail PoS hardware and eCommerce order flows to unify fulfilment and retail merchandising at a sports club.
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Retail | 12 | $2M | United Kingdom | Swan Retail | Swan Touchpoint TRIMS WMS | Warehouse Management | 2021 | Swan Retail |
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